Microsoft Flight Sim (from MS Store crashes to desktop)

Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Bhuna50 said:
Ok. Let’s take a proper look at the issue.

Firstly perform a complete uninstall through the store or through Windows of the flight sim program. Go into the directories afterwards and delete any directory and it’s content that the game was installing to.

Post your FULL spec.
A copy of device manager
A copy of your windows update page

Check in MS store or the install program that you are pointing to a directory that is on a drive with plenty of room.

Right click properties the drive you are trying to save to and show how much spare space left.

A full description of exactly what you are doing when installing and what is happening and when it is happening.

A full description of what you have tried so far and the result.

A full description of what you have looked up / googled, tried and presumably failed.

Sent from my iPhone using Tapatalk
Click to expand...
I'd suggest using rev uninstaller to uninstall it as that also deletes any registry entries etc pertaining to it

www.revouninstaller.com

Revo Uninstaller Free

Download Revo Uninstaller Free helps you to uninstall software and remove unwanted programs easily. Remove all uninstall leftovers and traces
www.revouninstaller.com
 
Bhuna50

Bhuna50

Author Level
FishyFrags said:
Full spec is below.

Windows is up to date.

I've only had the computer since a week on friday ago. There's plenty of space on the drive.

Opened MS Store, Signed up. Bought the game. Downloaded 1.14GB. Launched the game and it freezes on on particular image. After restarting the game I've tried launching the game in Safe Mode and Normal Mode. Both results in the same thing - crash to desktop.

Tried this
and this
as well as this
Click to expand...

I can’t see spec. Please post FULL spec from order page (minus your Windows key)

Are optional updates installed. Can we see screen shot.

Device manager screen shot please.


Sent from my iPhone using Tapatalk
 
DaelpixPhotos

DaelpixPhotos

Super Star
Like I said, my Spec is below. Anyway, here it is..........I can't see what it has to do with the game not working properly. Seems like it has something to do with the installer (which I think is what I'm launching, and then the game would update from the launcher).

Why do you want a shot of the Device Manager? It won't show anything.

I have one Optional download
2021-09 Cumulative Update Preview for Windows 10 Version 21H1 for x64-based Systems (KB5005611)

Edit: I redownloaded the 'installer or-whatever-it-is-that's-1.14GB'. I used Revo as @Martinr36 suggested. I am now following this. Currently at number 3

Case
CORSAIR 5000D AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)
AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3600MHz (2 x 16GB)
Graphics Card
12GB NVIDIA GEFORCE RTX 3060 - HDMI, DP
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
1st M.2 SSD Drive
500GB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 2500MB/W)
1st M.2 SSD Drive
1TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2500MB/sW)
External DVD/BLU-RAY Drive
8x Slim USB 2.0 External DVD-RW
Memory Card Reader
USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H150i RGB PRO XT Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans
2x 120mm Thermaltake TOUGHFAN 12 Case Fans
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
 

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Bhuna50

Bhuna50

Author Level
FishyFrags said:
Like I said, my Spec is below. Anyway, here it is..........I can't see what it has to do with the game not working properly. Seems like it has something to do with the installer (which I think is what I'm launching, and then the game would update from the launcher).

Why do you want a shot of the Device Manager? It won't show anything.

I have one Optional download
2021-09 Cumulative Update Preview for Windows 10 Version 21H1 for x64-based Systems (KB5005611)

Edit: I redownloaded the 'installer or-whatever-it-is-that's-1.14GB'. I used Revo as @Martinr36 suggested. I am now following this. Currently at number 3

Case
CORSAIR 5000D AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)
AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard
ASUS[emoji2400] ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3600MHz (2 x 16GB)
Graphics Card
12GB NVIDIA GEFORCE RTX 3060 - HDMI, DP
1st Storage Drive
1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
1st M.2 SSD Drive
500GB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 2500MB/W)
1st M.2 SSD Drive
1TB INTEL[emoji2400] 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2500MB/sW)
External DVD/BLU-RAY Drive
8x Slim USB 2.0 External DVD-RW
Memory Card Reader
USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply
CORSAIR 850W RMx SERIES[emoji769] MODULAR 80 PLUS[emoji2400] GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H150i RGB PRO XT Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans
2x 120mm Thermaltake TOUGHFAN 12 Case Fans
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL[emoji2400] Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365[emoji2400] (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Click to expand...

Like I said, I couldn’t see it below so I asked to have it posted.

The reason I wanted to see it is because there are some Game crashes that might be attributed to certain components or their drivers so without seeing the bigger picture, I might not be able to search the right answer but must admit it’s so hard to as your not providing what I’ve been asking for without sniping back etc so I give up and I’ll just go fly my Cessna which I managed to finally get installed after having similar problems.

Good luck and hope the current installation works for you.


Sent from my iPhone using Tapatalk
 
T

TonyCarter

VALUED CONTRIBUTOR
So were you trying to play the game before the installer had actually installed it, or was it the installer that was crashing?

The 1Gb file is only the installer, and you’d have another 100GB to download before it’s usable…and then there’s all the map updates once you have managed to start the game.

It took me 4 hours to install it on a 630mbps fibre connection.
 
DaelpixPhotos

DaelpixPhotos

Super Star
The reason I'm asking is that it's only at 56% when it's done 320/335 and it won't be fully installed then. I would like to know if I need to click on anything, say, to get it to the next stage of installing.
 
3qtrsamericano

3qtrsamericano

Bright Spark
The visuals are stunning. But it's way too complicated for me to play. My son loves it though. Spent an hour inputting his flight plan into the MCDU (whatever the heck that is!) and then flew from Stansted to Naples.
 
DaelpixPhotos

DaelpixPhotos

Super Star
Set off from Glasgow airport and then flew due West to my holiday spot in Argyll. Landed the seaplane near Lochgilphead, and then took off to another sea loch. Then flew from Leeds Bradford Airport to my house :) and then to Malham Cove (unimpressed by the graphics of the limestone cliff)
 
DaelpixPhotos

DaelpixPhotos

Super Star
Does anyone know why the rudder on ground has a mind of its' own. I cannot control it in any way. (xbox 360 controller)
 
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