Looking for help to resolve PC issue

[BBB]

Hi all,

Wondering if someone would be able to help me. My PC has begun to run very slow over the last few weeks. It seems to struggle even with web pages, and most games will simply crash on start-up before loading.

I've tried basic troubleshooting within Windows, checking all is up to date in terms of drivers etc. but haven't got anywhere yet. The PC has emitted four beeps on start-up on a few occasions (a longer beep immediately followed by three shorter beeps) but this is quite rare.

Any advice on what the likely issue could be or how to go about getting to the bottom of it would be much appreciated. Spec is pasted below.

Many thanks in advance.

Case
FRACTAL MESHIFY C BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 5 2600X Six Core CPU (3.6GHz-4.25GHz/19MB CACHE/AM4)
Motherboard
ASUS® PRIME B450-PLUS (DDR4, USB 3.1, 6Gb/s) - RGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 2666MHz (2 x 8GB)
Graphics Card
4GB NVIDIA GEFORCE GTX 1650 - HDMI
1st Storage Drive
500GB Samsung 860 EVO 2.5" SSD, SATA 6Gb/s (up to 550MB/sR | 520MB/sW)
Power Supply
CORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS

 

[sck451]

A long beep followed by three shorter beeps sounds like memory issues. Is all your memory being detected? You can check in Task Manager. That could be a reason for games crashing and slow running.

But I'd also wonder what your storage is. If your SSD is full, that could also cause these problems.

There could be lots of other reasons, some simple and others complex, but these are the simplest two to check.

 

[BBB]

Thanks for the reply.

I've checked task manager and the memory is indeed being detected.

30GB of storage is still free on the SSD too.

Thanks

 

[TonyCarter]

Thanks for the reply.

I've checked task manager and the memory is indeed being detected.

30GB of storage is still free on the SSD too.

Thanks

That means it’s full then, as performance degrades past 50% usage.

That motherboard should allow for a very fast gen 3 m.2 SSD to replace that relatively slow SATA SSD.

 

[BBB]

Thanks. I've just deleted a lot of barely used apps to take me down to around 50% usage. Still encountering the same issues.

It was a fairly abrupt onset of the issues, with the SSD being at the previous capacity for quite a long time beforehand.

Any other possibilities?

Thanks

 

[TonyCarter]

It could be a failing SSD, from having no room to run its usual self-optimising processes.

You could try booting into safe mode to see if the issues persist, just to rule out a flaky Windows.

 

[SpyderTracks]

1 long and 3 short on Asus boards is normally a graphics error.

[Motherboard] How to use buzzer to troubleshoot monitor display issues | Official Support | ASUS Global

The slow browser performance could be attributed to hardware acceleration being turned on.

Simple test, in your browser, disable hardware acceleration, then test browsing performance again.

This could also be a misnomer due to monitor not being powered up before starting the machine.

But that card will struggle to run anything but older games at 1080p, just not got anywhere enough VRAM to cope with most. So you'd have to reduce settings to lowest for any reasonable performance.

You can evaluate VRAM usage by having the NVIDIA overlay open when trying to run a game. Make sure it's a newer title to test with. As soon as the VRAM buffer hits 99% you'll see textures start to drop off, and then frame rates will start stuttering and then plummeting. If that's the kind of performance issue you're meaning, it could be due to that.

A lot of more modern games simply will not load on a 4Gb card.

 

[ubuysa]

I'd like some hard data, so please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here (I do appreciate that you're not having BSODs). The SysnativeBSODCollectionApp collects all the available troubleshooting data and will make diagnosing your problem easier. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.

 

[BBB]

I'd like some hard data, so please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here (I do appreciate that you're not having BSODs). The SysnativeBSODCollectionApp collects all the available troubleshooting data and will make diagnosing your problem easier. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.

Sure. Here is the output folder:

SysnativeFileCollectionApp.zip

1 file sent via WeTransfer, the simplest way to send your files around the world

we.tl

Thank you

 

[ubuysa]

I'm not seeing anything concrete in the data you uploaded, nothing stands out as being a likely cause. That generally indicates some sort of hardware issue. I can see a few crashes and restarts with no indication that they were BSODs, they just seem to have been random restarts. The only suggestion I would make based on the logs is that you disable Windows Fast Startup.

You mentioned one long and three short beeps on boot sometimes, on an Asus board that indicates an issue with the graphics card, but there is nothing in the logs to suggest a systemic failure of the graphics subsystem. If there were I'd expect to see some errors logged for the graphics driver.

Hardware is not my forte, so I'm going to flag @SpyderTracks here, because I note that your PSU is only 450 Watts. Out of interest I used the Corsair PSU Calculator to see what they recommend for your GTX 1650 and Ryzen 5 2600X combination. They estimate your power requirements at 550W and they recommend a 650 Watt PSU. I suspect you may be underpowered, especially during power spikes, but I'll wait for @SpyderTracks to give his expert opinion.

 

[SpyderTracks]

I would advise doing the test in post #7

And then see if you can replicate the issue with Furmark

FurMark Homepage

FurMark - GPU stress test and graphics card benchmark

geeks3d.com

Also, if you have Razer Synapse installed, you need to fully uninstall that, it's known to cause various issues in Windows.