Laptop specs advice
- Thread starter Tron1982
- Start date
That is fast I'm so jealous 🤯. But still nice to hear and hope you enjoy it
Tron1982
VALUED CONTRIBUTOR
So, i'm back to my old asus g750jm
(i think i'll try to do a firestrike, juste for fun)
I have to send back my recoil for a little problem with the edge of my screen, that come off, just over the top of the left hinge.
Nothing too bad, but i think it has to be taken care before it's too late.
That being said, i was really amazed by the care that PCS put into the relationship with its customer.
I never had such a good experience, even with more "traditionnal" brand.
Who in the world send you a message just to be sure that the carrier took care of your package ? Oo
(even if the carrier has to come tomorrow and not today)
They even agreed with some of my requests, while they could juste say no.
I'm really amazed by this experience, really.
I know why i came here at the begining, and i know why i'll stay here
(and because i like you, you crazy forum member, but shush, it's a secret)
(i think i'll try to do a firestrike, juste for fun)
I have to send back my recoil for a little problem with the edge of my screen, that come off, just over the top of the left hinge.
Nothing too bad, but i think it has to be taken care before it's too late.
That being said, i was really amazed by the care that PCS put into the relationship with its customer.
I never had such a good experience, even with more "traditionnal" brand.
Who in the world send you a message just to be sure that the carrier took care of your package ? Oo
(even if the carrier has to come tomorrow and not today
)They even agreed with some of my requests, while they could juste say no.
I'm really amazed by this experience, really.
I know why i came here at the begining, and i know why i'll stay here
(and because i like you, you crazy forum member, but shush, it's a secret
)
SpyderTracks
We love you Ukraine
Damn, that's a shame. Does seem to happen on some of these TongFangs as the screen surrounds are glued rather than clip in. Definitely best to send it in now as you say.
SpyderTracks
We love you Ukraine
Is it a Clevo? I get confused so often these days. Mid life crisis and all
SpyderTracks
We love you Ukraine
Ah, that's why I'm getting confused!
Tron1982
VALUED CONTRIBUTOR
Soooooo ...
My laptop came back yesterday. ON TIME !!!
Yeah, you read that right, FedEx was on time Oo
The PCS spokeperson were perfect, we echanged mail through the whole process and they were perfect (the two french speaking spokeperson). They did everything they could, even going to check to the workshop (it's probably not the best word, sorry) to comply to one of my specific request.
It was a shame that i had to sent it back, but damn, the management of my rma was almost perfect.
(Let's hope that i don't have to send it back another time ^^)
My laptop came back yesterday. ON TIME !!!
Yeah, you read that right, FedEx was on time Oo
The PCS spokeperson were perfect, we echanged mail through the whole process and they were perfect (the two french speaking spokeperson). They did everything they could, even going to check to the workshop (it's probably not the best word, sorry) to comply to one of my specific request.
It was a shame that i had to sent it back, but damn, the management of my rma was almost perfect.
(Let's hope that i don't have to send it back another time ^^)
D
Deleted member 41971
Guest
Tron1982
VALUED CONTRIBUTOR
And i have more or less a ten of dead pixel on my new screen ... (that i paid to be installed during the rma)
i ...
i don't really know what to say ... it been less than a week i have it back ...
I know that this is murphy's law, bad luck, or wathever, but ...
i'm kinda sad about this ...
especially because i don't know if this will be taken in charge by PCS (because i don't have the dead pixel warranty with this screen) and because if it will (i wish), i'll have to send it back to the workshop, again ...
I ...
Well, i'm kinda depressed about this ...
i ...
i don't really know what to say ... it been less than a week i have it back ...
I know that this is murphy's law, bad luck, or wathever, but ...
i'm kinda sad about this ...
especially because i don't know if this will be taken in charge by PCS (because i don't have the dead pixel warranty with this screen) and because if it will (i wish), i'll have to send it back to the workshop, again ...
I ...
Well, i'm kinda depressed about this ...
SpyderTracks
We love you Ukraine
Are you sure they're dead pixels and not stuck pixels? What tests have you done?
Tron1982
VALUED CONTRIBUTOR
i looked a this page :
www.makeuseof.com
and i ran jsscreenfix for 30/45 minutes
5 Ways to Fix a Stuck Pixel on Your Screen
A dead or stuck pixel on your screen can be annoying. Here are the best ways to test your screen and how to fix dead pixels.
www.makeuseof.com
and i ran jsscreenfix for 30/45 minutes
SpyderTracks
We love you Ukraine
Yeah, that's pretty conclusive then, that's really bad!i looked a this page :
5 Ways to Fix a Stuck Pixel on Your Screen
A dead or stuck pixel on your screen can be annoying. Here are the best ways to test your screen and how to fix dead pixels.
and i ran jsscreenfix for 30/45 minutes
Even though you don't have dead pixel, I would still raise it with them, they may be happy just sending you a replacement screen if you're happy to fit it.
SpyderTracks
We love you Ukraine
I sincerely hope it doesn't take too long, I would have thought they'd treat is as a priority given it was a result after a previous fix.