Thank you for the reply! I could not find anything in the control centre and the tech support Dropbox. There is only “download the welcome pack” and the BullGuard anti virusI believe (though I am not 100% sure) that Control Centre is responsible for fans and keyboard colours...it should already be installed on your system but, if it isn't, then you should be able to find it in the downloads section of your account which you will find in the Tech Support dropdown menu (as shown in attached screenshot):
View attachment 17192t:
I have found the control centre (looked up previous posts that said to download it) and have downloaded it. I have run the “backlit” file, which then said that everything was set up but I still don’t have the colour on the keyboard ((Strange. I'm not sure then...maybe Control Centre only controls the fans and something else controls the keyboard lighting (on other laptops there is another control thing called "gaming cntre"..maybe see if you have that? Beyond that, I don't know as I'm not a laptop person...you may need to try ringin PCS and asking them or wait until someone more knowledgebale can comment here
Glad to have helped. If you don't mind could you quickly post what the solution was in the end please? It would be helpful for other people if they have the same issue and come across this thread.
Thank you
Ah...it was gaming centre in the end. Thank you for posting to confirm that....I wasn't sure as not all the laptops have it