iCue not working properly

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DrYFronts

Member
Ahoy hoy!

I've just become the proud owner of my first custom gaming PC. I have a Corsair Airflow 4000D case and a H100i Elite Capellix cooler. All fans are connected to a Commander CORE and I can control them all within iCue.

However, when I start a game (Diablo 4 being my go-to), the fan curves appear to be overridden and all the fans ramp up to near-max. It doesn't matter whether I have them on a preset profile, custom, or fixed RPM. When I enter the game and run around, they stay at these speeds, but when I open a map or alt-tab out, they immediately revert to the iCue profile. Interestingly, if I quickly alt-tab to iCue, the higher speeds don't appear to register and they still display as if I were out of the game.

The only other software I have running in the background is AMD Adrenalin and disabling that has no effect. I tried toggling SDK off, which seemed to do the trick, but after 2 minutes in the game, the fans ramped up again, despite temperatures being low. When I alt-tabbed out to iCue, it had crashed.

Does anyone have any ideas? Bearing in mind, I'm a novice when it comes to this world.

Thank you.
 
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TonyCarter

VALUED CONTRIBUTOR
If it's the 9800X3D from your original build posts, then it will happily sit at 70-80ºc all day long but with jump down to 30-40ºc when you switch out of the game and the fans will ramp down accordingly, so switching it to monitor the coolant temp would be better as the ramping up & down will be slower and less noticeable.

The fan profiles will ramp up depending on which temp sensor they're matched to (CPU core, CPU hot-spot, coolant, etc.).

However, the AM5 CPUs are more efficient than the older AM4 CPUs and I believe the default profiles are too aggressive, so may need to be tweaked to follow the liquid temp in the cooler, rather than the CPU temps.

If you post your full specs from your account page, we can advise you better as to what your CPU/GPU combo requires in the fan profiles (and whether you're happy with a constant speed for lower noise, or happy with louder for more cooling).
 
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DrYFronts

Member
Thank you for getting back to me. Specs below:

Case
CORSAIR 4000D RGB AIRFLOW TEMPERED GLASS GAMING CASE - WHITE

Processor (CPU)
AMD Ryzen 7 9800X3D Eight Core CPU (Up to 5.2GHz/104MB w/3D V-CACHE/AM5)

Motherboard
GIGABYTE X870E AORUS ELITE WIFI7 (AM5, DDR5, M.2 PCIe 5.0, Wi-Fi 7)

Memory (RAM)
32GB Corsair VENGEANCE DDR5 6000MHz CL40 (2 x 16GB)

Graphics Card
16GB GIGABYTE RADEON™ RX 7800 XT GAMING OC - 2 x HDMI, 2 x DP

1st M.2 SSD Drive
512GB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 4700MB/sW)

1st M.2 SSD Drive
2TB CORSAIR CORE XT MP600 NVMe PCIe M.2 SSD (up to 5000 MB/R, 4400 MB/W)

Power Supply
CORSAIR 1000W RMx SERIES™ - MODULAR 80 PLUS GOLD, ULTRA QUIET

Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)

Processor Cooling
CORSAIR iCUE H100i ELITE CAPELLIX XT RGB High Performance CPU Cooler

Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING

Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)

Network Card
ONBOARD 2.5Gbe LAN PORT

Wireless Network Card
NONE OR ONBOARD Wi-Fi (MOTHERBOARD DEPENDENT)

USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS

Operating System
Windows 11 Home 64 Bit - inc. Single Licence

I’ve been Googling the hell out of fans and curves and played around with setting my own curves using the coolant temp. But I’ve even tried fixing all the fans to 600RPM and it still happens, which is why I think there’s a software conflict. Or possibly BIOS?

My computer is in the living room so lower noise levels are definitely a priority, however, I don’t want to compromise the integrity or longevity of the system by constantly running at higher temps. I was looking at buying 2 Phanteks or Noctuas to replace the fans on the radiator to help reduce noise a bit.
 
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DrYFronts

Member
Further to the “ramping”, it’s instantaneous. It goes from idle speeds, as set by iCue, to almost full-blast when I’m running around in-game. When I open the map, they shoot right down to idle levels. Close the map and they’re instantly at top speed again.

And that’s starting from an idle desktop to opening a new game. My AMD Adrenalin overlay tells me the CPU and GPU temps are about 40C when this is happening.
 
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TonyCarter

VALUED CONTRIBUTOR
If all the fans are set to static RPM (anything below about 1000rpm should be more or less silent), then there's something else ramping up...maybe the GPU fans?

Are both the case fans and the cooler fans set to static 600rpm?
 
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DrYFronts

Member
So I’ve just run a test. I’ve got 3 intake fans on the front of the case, 2 radiator fans on the top, nothing on the back. 2 fans on the GPU and the cooler pump.

I opened iCue and Adrenalin in the background so I could alt-tab to monitor speeds. I set the pump to ‘quiet’ and the case/rad fans to 900RPM. I haven’t done anything to the GPU fans in Adrenalin.

At this point, there was a slight hum, but nothing noteworthy. I opened Diablo and started a game. After 20 seconds or so the fans immediately picked up. I checked iCue (fans virtually stopped) and there was no change. Back to game, fans go up. Tab to Adrenalin and the GPU fan has gone from 0 to 2300RPM. Fans immediately dropped to 0 again, but I saw the numbers before they changed. I also tried checking iCue, but it crashed.

So maybe it’s the GPU fans after all?
 
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TonyCarter

VALUED CONTRIBUTOR
Sounds more like the GPU then, but I don't think they should ramp up that much, that fast.

But I'm sure there should be an exhaust fan on that case.

For the Corsair cooler, best to set the pump on balanced as quiet will run too slow for efficient flow. The other fans can either be on a static speed or a gradual rise as the coolant temp rises. My cooler and bottom* fans ramp up by about 100rpm per 1ºc over 30ºc, from a base of 800rpm.

* I have a 6500X case, so have side & bottom fans - side ones are low speed and silent for a constant pressure.
 
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DrYFronts

Member
Using your curve for the radiator fans, here's how mine looks. Should I do the same with the case fans?

1738344159035.png


Any ideas for the GPU curve? Below is the base setting.

1738344589630.png
 
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DrYFronts

Member
Tested it again with this newfound knowledge. The case/rad fans are behaving, but the GPU ramped up. I disabled Zero RPM in Adrenalin and tried again and they were much quieter. I think it's safe to say the GPU fans were the culprits.
 
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TonyCarter

VALUED CONTRIBUTOR
Glad you sorted the GPU fans out, as I've no experience of AMD GPUs or Adrenaline software, so would have been no use.

As for the iCUE fan profiles, yes that's similar to what mine looks like...and as you've found out there are not enough points to plot 1ºc curves, so it just has to be 2-3ºc per 200-300rpm increase.
 
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DrYFronts

Member
If it wasn't for you, I wouldn't have considered them in the first place, so thank you very much!

I went with a 5% increase for every 2C. I'll play around with the GPU fans over the next few weeks to tune them.

You mentioned an exhaust fan on the back of the case. Is that something I need to invest in?
 
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DrYFronts

Member
Mine only came with 3 intakes on the front and 2 exhausts on the top-mounted radiator.

Cooling question: can I increase the case/rad fan RPM to reduce the GPU fans? The GPU fans make the most noise, so I want to drop their speed. Will the other fans be able to cool the GPU sufficiently? Or do I just need to fiddle around and find out? My CPU and GPU runs around 50C with the current settings, so I know I’ve got some play.
 
SpyderTracks

SpyderTracks

We love you Ukraine
DrYFronts said:
Mine only came with 3 intakes on the front and 2 exhausts on the top-mounted radiator.

Cooling question: can I increase the case/rad fan RPM to reduce the GPU fans? The GPU fans make the most noise, so I want to drop their speed. Will the other fans be able to cool the GPU sufficiently? Or do I just need to fiddle around and find out? My CPU and GPU runs around 50C with the current settings, so I know I’ve got some play.
Click to expand...
Case fans can’t cool, they can merely circulate the air to remove the hot air the coolers are putting out
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
DrYFronts said:
Mine only came with 3 intakes on the front and 2 exhausts on the top-mounted radiator.

Cooling question: can I increase the case/rad fan RPM to reduce the GPU fans? The GPU fans make the most noise, so I want to drop their speed. Will the other fans be able to cool the GPU sufficiently? Or do I just need to fiddle around and find out? My CPU and GPU runs around 50C with the current settings, so I know I’ve got some play.
Click to expand...
If you do a search you'll probably find software specific to your GPU that you can configure it's fans with, going back to icue, did you know you can have more than one custom curve, so you can have one for the intake fans and another for exhaust, so by paying around you can change whether the case has positive or negative pressurisation
 
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DrYFronts

Member
Thanks, Martin. I’ve got AMD Adrenalin for the GPU. I’ve already had a little play around and have reduced RPMs a bit, which is brining the noise down to a better level. I now need to spend some time playing around with all the curves to find what’s best for me. I’ve also been reading up on Undervolting for reducing GPU temps a little further.

Is there any way of knowing what my case pressure is? And how do I make sure I’ve got positive pressure pushing on the hot air? I’ll have 3 front intakes, 2 top rad exhausts, and 1 rear exhaust.
 
Scott

Scott

Behold The Ford Mondeo
Moderator
DrYFronts said:
Thanks, Martin. I’ve got AMD Adrenalin for the GPU. I’ve already had a little play around and have reduced RPMs a bit, which is brining the noise down to a better level. I now need to spend some time playing around with all the curves to find what’s best for me. I’ve also been reading up on Undervolting for reducing GPU temps a little further.

Is there any way of knowing what my case pressure is? And how do I make sure I’ve got positive pressure pushing on the hot air? I’ll have 3 front intakes, 2 top rad exhausts, and 1 rear exhaust.
Click to expand...

That should be about right tbh. I would try to set the rear to 0 until a certain temp is reached. That way you can be fairly certain that it's running slightly positive when cooler and slight vacuum when at full chat.
 
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