iCUE not detecting fans

TheRedOne

Member
I have 3 x AF120 corsair fans in my case, but iCUE isn't detecting them. It has detected my RAM and RGB lighting node for the fans, but I can't control the fans specifically.

Does anyone know what might be causing this?
 

SpyderTracks

We love you Ukraine
I have 3 x AF120 corsair fans in my case, but iCUE isn't detecting them. It has detected my RAM and RGB lighting node for the fans, but I can't control the fans specifically.

Does anyone know what might be causing this?
Is this a pcspecialist system? Can you paste your full specs from the order page?
 

TheRedOne

Member
Yes new PC Specialist system. I just noticed on the iCUE website it says it is not possible to control fans that are connected to the motherboard, and I am unsure on how my fans are connected.

My specs are:

Case
CORSAIR 4000D RGB AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)
Intel® Core™ i7 20-Core Processor i7-14700K (Up to 5.6GHz) 33MB Cache
Motherboard
GIGABYTE B760 GAMING X AX DDR4 (LGA1700, DDR4, PCIe 4.0, Wi-Fi 6E)
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
Graphics Card
16GB NVIDIA GEFORCE RTX 4080 SUPER - HDMI, DP, LHR
1st M.2 SSD Drive
2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Processor Cooling
CORSAIR H100x RGB ELITE HIGH PERFORMANCE CPU COOLER
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
 

SpyderTracks

We love you Ukraine
Yes new PC Specialist system. I just noticed on the iCUE website it says it is not possible to control fans that are connected to the motherboard, and I am unsure on how my fans are connected.

My specs are:

Case
CORSAIR 4000D RGB AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)
Intel® Core™ i7 20-Core Processor i7-14700K (Up to 5.6GHz) 33MB Cache
Motherboard
GIGABYTE B760 GAMING X AX DDR4 (LGA1700, DDR4, PCIe 4.0, Wi-Fi 6E)
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
Graphics Card
16GB NVIDIA GEFORCE RTX 4080 SUPER - HDMI, DP, LHR
1st M.2 SSD Drive
2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Processor Cooling
CORSAIR H100x RGB ELITE HIGH PERFORMANCE CPU COOLER
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
The 4000d only comes with a lighting node core, that's only for RGB, doesn't allow control over PWM fans.

For that you'd need to use the motherboard software which is Gigabyte Control Center which you can find on the motherboard page on Gigabytes site.

But how long have you had this machine? It's a shame you didn't ask for advice, are you aware that processor is defective?
 

DarkPaladin

Enthusiast
The 4000d only comes with a lighting node core, that's only for RGB, doesn't allow control over PWM fans.

For that you'd need to use the motherboard software which is Gigabyte Control Center which you can find on the motherboard page on Gigabytes site.

But how long have you had this machine? It's a shame you didn't ask for advice, are you aware that processor is defective?
I wonder how new the PC is. I think (if they haven't already) PCSpecialist should delist the known defective CPU's or at least reach out to customers who bought them and offer a suitable replacement.
 

Ekans2011

VALUED CONTRIBUTOR
I wonder how new the PC is. I think (if they haven't already) PCSpecialist should delist the known defective CPU's or at least reach out to customers who bought them and offer a suitable replacement.
This is the official PCS statement regarding Intel.

 

SpyderTracks

We love you Ukraine
I would definitely cancel the order if it’s within 14 days of receipt and then get advice on an AMD system which would get you more performance at the budget anyway and are just far better systems overall. There are other things less than optimal with that build also
 

TheRedOne

Member
It's literally a brand new PC that was delivered yesterday. I did a little research on CPU's and did not see any news about this being faulty, and PC Specialist gave me no warning when I ordered my PC.
 

Ekans2011

VALUED CONTRIBUTOR
It's literally a brand new PC that was delivered yesterday. I did a little research on CPU's and did not see any news about this being faulty, and PC Specialist gave me no warning when I ordered my PC.
Please read this thread carefully. INTEL must be avoided like the plague.

 

Martinr36

MOST VALUED CONTRIBUTOR
Yeah, I'd send it back & get your money back under the 14 day rule, then post back here, letting us know uses, monitor details, and budget so we an spec something that will give you good bang for your buck
 
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