How's your new Ionico 17 laptop doing?

[barlew]

Barlew, Spydertracks. Thanks. I will keep on top of the windows updates.
Did wonder ref the paste.
I ordered with 2 drives so hopefully made my life easier for potential windows reinstalls.
To be honest, I had not realised a specialist build came with more maintenance? Would I have still had to repaste eg an Asus gaming laptop?

I would expect to be repasting any high performance gaming laptop no matter the manufacturer.

 

[SpyderTracks]

Barlew, Spydertracks. Thanks. I will keep on top of the windows updates.
Did wonder ref the paste.
I ordered with 2 drives so hopefully made my life easier for potential windows reinstalls.
To be honest, I had not realised a specialist build came with more maintenance? Would I have still had to repaste eg an Asus gaming laptop?

To keep any performance laptop operating normally you would have to repaste periodically.

 

[Macco26]

Yes, paste for laptop is the same, unless they go Liquid Metal which last longer but it's very hard to apply / reapply because you might risk shortcircuiting if you do it wrong.
Probably what Spyder means is that the higher the temperatures, the faster the paste degrade. Buying a custom high performance laptop will incur in quicker need to repaste. But it may happen also with, like, an Asus gaming laptop, nothing changes. Not so much with an LG Gram or MS Surface..

 

[troshik1991]

So after playing around with all the different settings I've noticed that there are few things that contribute towards the cpu temperature. First, as @Romain337 mentioned, switching on Vsync caps the FPS at 165 (down from 200+) and that seemed to help a bit.

Secondly, Ionico laptop also has a button on the chassis that lets you switch between 3 performace modes: Office, Gaming, and Turbo. at Turbo mode it seems that it goes full power and gets super hot. Check the image below for more info when running Overwatch.

https://i.ibb.co/n6xt3hd/ionico-stats.jpg

That's still a bit too much for my liking. I had a chat with PCSPECIALIST on a phone yesterday morning and the guy confirmed that 90c is a bit much for a laptop working at full capacity.

@Paulbax, yes, I got the laptop with the Arctic thermal paste.

@Macco26 I didn't really look what apps the laptop came with. I've formated disk pretty much straight away and installed my copy of windows. Is Control Center important for laptops?

@barlew I did a fresh windows install from a usb stick. At the time of writing I think it applied a few updates but I'm not 100% sure.

 

[Macco26]

Yes, Control Center is absolutely important for your laptop as you can decide a lot of things with it: battery wearing optimization, fan curves, 15 profiles to choose from, everyone costumizable with your Power limits for CPU / GPU, CPU undervolt, temperature limits, etc.
Be sure you use the version 3.x which was made for 2021 laptops, have a contact with PCS for that.

 

[Himjip]

Hi, a friend of mine has just taken delivery of this laptop, exact same spec - 3070 model, which prompted me to do some googling.

New install of Win10 20H2, fully updated. I don't think control centre is on there though.
Temps the same as yours @troshik1991 - we tried Doom Eternal, and Guild Wars 2, both games that are CPU heavy. 90+ degrees, up to 92 on some CPU cores and that's only after a few minutes of gaming. This with the optional Arctic paste btw - no cooling pad but on a table and well ventilated.

The GPU sits around 80 degrees in games at the native res 2560x1440.

Thought it would be helpful to feed this back to the community.
I'll be contacting PCSpecialist on Monday to see what they advise and what consumers can do without voiding the warranty. To my mind this is too high of a temperature to be maintaining in the long term.
It might be that Control Centre tweaking and a repaste with some Kryonaut sorts this but figure best to check with PCS first in case there's a bigger issue here.

 

[ubuysa]

I'll be contacting PCSpecialist on Monday to see what they advise and what consumers can do without voiding the warranty.

It's in the Terms & Conditions...

7.8 Unlike with most computer companies, we allow you to open your case and install your own components without voiding your warranty on the following conditions:

If the actions of the person installing the components cause damage to the computer, your warranty will be void;

If you install components that are not purchased from us and they cause problems with your computer, your warranty will be void;

If you install components that are not purchased from us we will in no way support you in installing them or with any problems you have relating to the components you have installed.

We will support you in installing components purchased from us providing you have purchased them through the upgrade service available on your online account.

7.9 We reserve the right to suspend the warranty or refuse service if your Case, Motherboard, CPU or BIOS have been replaced without authorisation. Any tampering, repair or modification by unauthorised personnel voids the warranty.

7.10 Should you take any goods purchased from us to a 3rd party and have them attempt to diagnose or repair a fault on the computer, you may VOID all warranties on the order and we will not cover the costs of any onsite or call out charges as we do not provide or charge you for onsite warranties. If you have any problems with your order you must contact us for advice and if necessary obtain an RMA number and return the item to us through the specified returns procedure.

 

[Cenksenci]

Thanks for the feedback sir. @Himjip Well, my expectations getting lesser each day. I don't blame anyone but shouldn't PCS know the new Ionico series comes with high temperature issues? I mean, why do they sell if they already know what's going to be? After we recieving laptop, what they can do from away? I bought the same model including thermal paste option but still in pre production, I feel regret and thinking to cancel order after hearing same feedbacks from people.

 

[Macco26]

New install of Win10 20H2, fully updated. I don't think control centre is on there though.

You better ask PCS the new Control Center 3.x and install it. Fan curves and Power Limits are heavily customized in this piece of software. I don't know which fan curve the PC is using without it. It's not the normal use for it anyway.
PS: unless you use even more deep software to do the same, like Intel XTU, Throttlestop etc.
Stock Windows 20H1 isn't enough IMO.

 

[Himjip]

Thanks for the feedback sir. @Himjip Well, my expectations getting lesser each day. I don't blame anyone but shouldn't PCS know the new Ionico series comes with high temperature issues? I mean, why do they sell if they already know what's going to be? After we recieving laptop, what they can do from away? I bought the same model including thermal paste option but still in pre production, I feel regret and thinking to cancel order after hearing same feedbacks from people.

CPU's and GPU's both have thermal limits up in the 90s and back off the power to maintain and keep under those limits.
It's not attractive for us to see the hardware right up there when the device is used for it's intended purpose and almost certainly will be throttling, at least on the CPU side for AAA titles.
I'm sure PCS is aware of the high temps, and as long as they stand by the longevity of the hardware in line with the conditions of the warranty, then we should have nothing to worry about.
I'd personally be eyeing up that additional £69 gold warranty though..

@Macco26 - thanks, yes I think we'll make Control Center 3.x a priority for the day.

 

[troshik1991]

@Cenksenci, I spoke to pcspecialist support again yesterday and this time the dude explained that new intel i7 processors are bloody powerful and built to withstand stupidly crazy temps unlike processors from 7-8 years ago. I've actually been using a gaming desktop with a 2013 i7 processor, and aparrently processors from that time stick to their 60-70c range and are just not meant to handle extreme heat (that's what the dude said). I guess I'm just not used to high numbers like that and freaked out when seeing 90c+ temps, but it might be becoming a "new normal" for gaming laptops nowadays.

I played Cyberpunk last night for a few hours (with ultra settings and 60 fps cap) and the processor kept a stable temperature at 75-85c. I also made sure I had the laptop switched to Gaming profile, rather than Turbo.

I'll still be keeping an eye to how the laptop performs, but I think I'm slowly becoming comfortable with such high numbers.

 

[Macco26]

Tjmax for Intel is 100°C. But in the Control Center 3.x if you want you can ask the laptop to stay away from it even further, there is a slider for it. So to preserve the laptop longevity a bit further.
Cyberpunk is GPU limited, so your CPU will be working at 18-20W max, especially at 1440p. That's what I'm seeing in any gameplay with rivatuner on it.

 

[Paulbax]

Watching Jarrods review of the ryzen 7 3070 (similar), this seems to hit CPU 94-95degC under gaming. I think it was a pre production model but he did not seem too fazed by this temp other than to comment it was probably throttling at 95degC. Maybe this is the new norm, provided the cpu's are designed for it. Has anyone checked Intel's position on this? Surely standard operation should not be so close to a throttling temp?
Ps - I thought the 7nm architecture of the ryzen was supposed to reduce power consumption and hence CPU temp on a comparable chassis???
Pps- think I may upgrade to gold too...

 

[Cenksenci]

@Macco26 , @troshik1991 , @Himjip . Thank you guys all. So it means I'll have the same high temperature issues. I'd be better looking on good cooling pads. On the detailed page of Ionico, it says the laptop is tested on high temperature and works fine with. Even they mentioned about 45 degrees under full load but we are talking about 90+ degrees. This is weird, right? I don't know all the terms you guys are saying for example What to do with Control Center. As long as it keeps the laptop cool and stabil, that is okay. But i want to get what they offered us.

 

[Romain337]

@Cenksenci 45° is the limit of the case temperature (where you put your fingers). That's the law: no more than 45°C or it can harm people. I'll keep saying those temperatures are perfectly fine (as long are your are gaming of course). IMO you read too much bad things here and anxiety catch some users. I wonders why. Anyway how is the battery ? Just kidding about the battery.

 

[Cenksenci]

@Cenksenci 45° is the limit of the case temperature (where you put your fingers). That's the law: no more than 45°C or it can harm people. I'll keep saying those temperatures are perfectly fine (as long are your are gaming of course). IMO you read too much bad things here and anxiety catch some users. I wonders why. Anyway how is the battery ? Just kidding about the battery.

Ah thanks Romain, now it make sense that 45 degree thing. Yes main reason is playing video games especially AAA titles as I expected from my future Ionico. So, 80-90 degrees are completely normal right?

 

[Romain337]

Yes it should be good don't worry and enjoy. To be honest the only thing that worry me is the quality of sub-components they use (VRMs and other things). I don't know, we will see while using the laptop. As I said before, my MSI run hot (and if you think the cpu/gpu it's hot now, wait for summer lol) but it never broke. But it is always on a cooling pad (basically just a grid without fans), clean and well ventilated. I was really worried first time because of the temperatures like you btw but in the end it was nothing to worry about. So I expect the same for the ionico. I will never run it in ultra performance mode or whatever (like all slider to the right in control center). Unless I want a fried computer but your kind to try

 

[SpyderTracks]

Watching Jarrods review of the 2021 xmg 15 ryzen 7 3070 (similar), this seems to hit CPU 94-95degC under gaming. I think it was a pre production model but he did not seem too fazed by this temp other than to comment it was probably throttling at 95degC. Maybe this is the new norm, provided the cpu's are designed for it. Has anyone checked Intel's position on this? Surely standard operation should not be so close to a throttling temp?
Ps - I thought the 7nm architecture of the ryzen was supposed to reduce power consumption and hence CPU temp on a comparable chassis???
Pps- think I may upgrade to gold too...

It is normal for modern Intels, they're awful CPU's as is common knowledge now, but especially in the mobile space, they're just not fit for purpose imho.

You basically WILL run into thermal throttling unless you apply an undervolt.

Useless CPU's.

 

[Paulbax]

It is normal for modern Intels, they're awful CPU's as is common knowledge now, but especially in the mobile space, they're just not fit for purpose imho.

You basically WILL run into thermal throttling unless you apply an undervolt.

Useless CPU's.

Thanks.
+ It looks like the ryzen's appear to be in the same boat with respect to thermal throttling??? (My last post)

 

[Cenksenci]

@Romain337 what is the point to put ultra performanc mode button if we never going to need to use it?

And Romain what kind of cooling pad are you suggesting me? Is any USB-plugged cooling pad good? If you have to choose between them, would you rather Non-USB pads ?