HELPP MEEE

ProylYt

Member
I factoryreset my pc because i had a wifi virus of some sort i erased all the data and now i reinstalled everything i cant download games because my 1tb drive says its 117gb even tho its a 1tb barracuda drive i tried going in command prompt to remove the partitions it didnt work as it said i cant do it as i have windows boot media or whatever inb the same drive so then i used a software to merge two drives that still didnt work . it says it is 117 gb because i cloned the hard drive but now i dont know what to do.Right now im on my computer with a singular drive thats supposed to be 1tb but is 117gb struggling to download applications
 

SpyderTracks

We love you Ukraine
I factoryreset my pc because i had a wifi virus of some sort i erased all the data and now i reinstalled everything i cant download games because my 1tb drive says its 117gb even tho its a 1tb barracuda drive i tried going in command prompt to remove the partitions it didnt work as it said i cant do it as i have windows boot media or whatever inb the same drive so then i used a software to merge two drives that still didnt work . it says it is 117 gb because i cloned the hard drive but now i dont know what to do.Right now im on my computer with a singular drive thats supposed to be 1tb but is 117gb struggling to download applications
Hiya

Is this a pcspecialist system? Could you post your full specs from the order page?
 

ProylYt

Member
Hiya

Is this a pcspecialist system? Could you post your full specs from the order page?
This is a pc specialist systemIn an NZXT Case
I have a ryzen 5 3600 6 cores
gtx 1650 4gb
1tb Hard drive seagate barracuda
12 gb ram corsair ram
asus prime b450-plus motherboard
 

SpyderTracks

We love you Ukraine
This is a pc specialist systemIn an NZXT Case
I have a ryzen 5 3600 6 cores
gtx 1650 4gb
1tb Hard drive seagate barracuda
12 gb ram corsair ram
asus prime b450-plus motherboard
As above, if you could post the full specs from the order page of your account please.
 

SpyderTracks

We love you Ukraine
I dont have access to that account i bought this pc 8 months ago in january
Without the full specs I'm afraid we can't be of any help, it's the only way to verify the full system specs and also that it's a PCS system as these forums are closed to PCS customers.

It's the first thing you'll be asked for each time on this forum, so you'll always need that account.
 

Rakk

The Awesome
Moderator
You will need to do a full clean install especially if there was some sort of virus, you'll need a USB drive (of at least 8GB in size)

You can download the installation media from here onto a USB drive: https://www.microsoft.com/en-gb/software-download/windows10 (if its Win11 I'm sure there is a similar link for Win11)
This video may help explain some of the details how to do it:
You will need to delete all partitions during the process - but hopefully that video and link should get you going
 

Martinr36

MOST VALUED CONTRIBUTOR
Clean install for W11

Download a new copy of Windows using the Media Creation Tool (Second option on linked page) to an 8GB (min) USB.
Boot that USB and choose a Custom Install.
Delete all UEFI partitions on the system drive (EFI System, Recovery, MSR Reserved, Primary).
Select the unallocated space that results and click the Next button. The installer will create the correct partitions and install Windows.
Run Windows Update repeatedly, even across reboots, until no more updates are found.
You may need/want to download and install the latest graphics driver from the Nvidia/AMD website (they change so regularly the latest version isn't always in the Windows libraries).

This is also worth a watch
 

ProylYt

Member
i fo
Without the full specs I'm afraid we can't be of any help, it's the only way to verify the full system specs and also that it's a PCS system as these forums are closed to PCS customers.

It's the first thing you'll be asked for each time on this forum, so you'll always need that account.

Found itt
can i give u the reference number or should i screenshot?
 

ProylYt

Member
You will need to do a full clean install especially if there was some sort of virus, you'll need a USB drive (of at least 8GB in size)

You can download the installation media from here onto a USB drive: https://www.microsoft.com/en-gb/software-download/windows10 (if its Win11 I'm sure there is a similar link for Win11)
This video may help explain some of the details how to do it:
You will need to delete all partitions during the process - but hopefully that video and link should get you going
oh thanks a lot
 
Top