GTX1070 - Desktop boots then screen has no signal ~10 seconds after startup

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samken

Member
I have a GTX1070 in my PC Specialist desktop that I have used without any issues for the last 2+ years. While I was playing a game the other day, suddenly my monitor went into "power save mode" and the fans on my GPU suddenly went to 100%.

Each time I restart my PC, the screen goes black after about 10 seconds, and then the computer reboots after about a minute. If I quickly open device manager and uninstall the GTX1070 driver, then I can use the PC fine and the issue doesn't reoccur.

I used DDU in safe mode to uninstall the current NVIDIA driver, and as soon as I reinstall the latest driver using GeForce experience the monitor turns off again. I installed MalwareBytes and found I had a GPU miner, so that has been removed, but the problem is still occurring. Yesterday I was able to fire up Train Sim World 3 and play for about 20 minutes, but once I quit the game the screen went black again.

I have tried re-seating the GPU, but it has made no difference. It appears everything else is working because if I play a video, I can still hear the audio but the screen is blank.

Is there a way to figure out if this is a hardware or driver issue? It only seems to be happening after the most recent Windows 10 update. Are there any other steps I can take to troubleshooting this?

Full Spec:
Case
PCS SPECTRUM RGB MID TOWER CASE
Processor (CPU)
Intel® Core™ i5 Six Core Processor i5-9600K (3.7 GHz) 9 MB Cache
Motherboard
Gigabyte Z390 UD: ATX, LG1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)
8GB Corsair VENGEANCE DDR4 2400MHz (1 x 8GB)
Graphics Card
8GB NVIDIA GEFORCE GTX 1070
1st M.2 SSD Drive
512GB INTEL® 660p M.2 NVMe PCIe SSD (up to 1500MB/sR | 1000MB/sW)
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Keyboard & Mouse
PCS S300 USB MEDIA KEYBOARD
Keyboard & Mouse
PCS M400 USB OPTICAL MOUSE
 
Last edited:
S

samken

Member
IRLRobinS said:
Maybe roll GeForce driver to a previous version and see if issue still occurs?
Click to expand...
I have tried an older GeForce driver and the problem still occurs, I've also tried installing with and without GeForce Experience, and also without the HD audio drivers but I'm still getting the same issue.
 
B4zookaw

B4zookaw

VALUED CONTRIBUTOR
Your CPU has on board graphics, so you could connect your monitor to the motherboard port to help troubleshoot, if you haven't already.

If rolling back drivers didn't work, it could well be hardware issue. What are GPU temps like prior to system restarting?
 
S

samken

Member
IRLRobinS said:
Your CPU has on board graphics, so you could connect your monitor to the motherboard port to help troubleshoot, if you haven't already.

If rolling back drivers didn't work, it could well be hardware issue. What are GPU temps like prior to system restarting?
Click to expand...

If I uninstall the driver then I can use the PC without any issues and perform any troubleshooting. The GPU temps are between 30°C and 40°C when the screen loses signal.
 
B4zookaw

B4zookaw

VALUED CONTRIBUTOR
samken said:
If I uninstall the driver then I can use the PC without any issues and perform any troubleshooting. The GPU temps are between 30°C and 40°C when the screen loses signal.
Click to expand...
Ah ok, you previously said "I've also tried installing with and without GeForce Experience, and also without the HD audio drivers but I'm still getting the same issue." so sounded like it would restart without any drivers
 
S

samken

Member
I've done a fresh install of Windows 10, including wiping all files and installing brand new drivers. I still get the same issue as soon as the driver is installed. I have also been getting a BSOD with the message 'VIDEO_DXGKRNL_FATAL_ERROR'. I have also tried changing the PCIe slot the GPU is in but that has also made no difference.

From what I've observed in the task manager, I can see the temp at 30°C and then when the fault occurs, there is no temp reading and the GPU fans go to 100%.

Is there a way to rule in/rule out hardware failure? I don't want to have to buy a new GPU if I don't have to, but I feel like I've tried everything in terms of drivers and nothing seems to work so it might be hardware.
 
B4zookaw

B4zookaw

VALUED CONTRIBUTOR
If you're seeing that sort of behaviour after a fresh install of windows (presume you mean you deleted all partitions and installed from scratch rather than a reinstall over existing installation) and drivers, I would think it's hardware and not software related. Do you have a friend with a PC that you could install card into to see if getting same results? That's the only other thing I can think of to rule it out as a faulty card.
 
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