Getting Jack Keane

[Adzey]

To work on Windows Vista problems galore i am having and after doing some research on the interwebs it seems its a common problem.

 

[Gorman]

Ok you lost me, it wont run?

EDIT:

Find the games setup file if your trying to install it, copy all the files to a folder if its a cd.

Right click it, properties, compatability mode, select XP and run as admin. Try it again.

if its installed and wont run do the above to the games exe file.

I am yet to come across a game i couldnt get to run on Vista / 7

 

[Adzey]

Ok you lost me, it wont run?

it installs saying it needs dx9 which it gets then when you click on play icon it goes to black screen then if i hit enter an error code comes up

 

[Gorman]

righto, whats the error code?

Try this in the meantime, find the games shortcut and right click to see where its installed, then find the folder its installed in.

In that folder there will be a .exe file that runs the game:

Right click it, properties, compatability mode, select XP and run as admin. Try it again.

 

[Adzey]

will give that a go, does that make the os think its xp when its vista? If that doesnt work will it help if i copy and paste you a report from dx diag as that shows you info of pc?

 

[Gorman]

DXDiag report? Yes it will, a lot.

It allows Vista to run the program with certain settings which compensate for the changes made in Vista such as UAC.

 

[Adzey]

tech speak alert
will do what you suggest when i get back from burning off 500 calories at gym

 

[Adzey]

right, i have changed the "application" in c program files to xp as you used i couldnt find the exe and it doesnt work.

comes up saying runtime error, application has requested runtime to terminate.

here is pc dx diag report:

 

[Adzey]

------------------
System Information
------------------
Time of this report: 10/10/2010, 19:27:07
Machine name: JO-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 530
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz (2 CPUs), ~1.6GHz
Memory: 1012MB RAM
Page File: 1275MB used, 2722MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) G33/G31 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 3100
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_29C2&SUBSYS_020D1028&REV_02
Display Memory: 250 MB
Dedicated Memory: 0 MB
Shared Memory: 250 MB
Current Mode: 1280 x 720 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumdx32.dll
Driver Version: 7.15.0010.1666 (English)
DDI Version: 9Ex
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 2/26/2009 11:34:14, 536576 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6A82-11CF-1A75-0722A2C2CA35}
Vendor ID: 0x8086
Device ID: 0x29C2
SubSys ID: 0x020D1028
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel: ModeMPEG2_A ModeMPEG2_C

 

[Adzey]

this is spec off del site
1 D015009
1 INSPIRON 530 E2140 PENTIUM DUAL CORE PRO
1 INSPIRON 530 RESOURCE DVD (DIAGNOSTICS &
1 ENGLISH - 530 SYSTEM DOCS (UK POWER CORD
1 MEMORY DUAL CHANNEL 1024MB (2X512) 667MH
1 19-IN-1 MEDIA CARD READER
1 HARD DRIVE 320GB SERIAL ATA NON RAID (72
1 ROXIO SOFTWARE FOR VISTA - CREATOR / MYD
1 DVD+/-RW (READ/WRITE) 16X AND DVD-ROM (R
1 DISPLAY : 19IN SE198WFP UK/IRISH ARCTIC
1 INTEGRATED INTEL GRAPHICS MEDIA ACCELERA
1 AUDIO INTEGRATED HDA DOLBY DIGITAL CAPAB

when game is trying load you can hear the music but no pictures and then it crashes with runtime error

 

[Gorman]

right, i have changed the "application" in c program files to xp as you used i couldnt find the exe and it doesnt work.

comes up saying runtime error, application has requested runtime to terminate.

here is pc dx diag report:

It wont work unless you find the .exe, find the .exe!

At least i can tell from the DXdiag that your GPU, the integrated Intel GMA 3100 (euw) does support DX9. Sort of.

 

[Adzey]

i cant find the exe i looked through all the folders in crogram folder/jack keane!

 

[Gorman]

Is there a shortcut for the game on the desktop / start menu? The properties of the shortcut will point straight to it.

Full path should be under target

 

[Adzey]

i have found the folders and on vista are you sure the .exe is not called the application?

im at work now so wont be able to try this for 12 hours or so put are you saying the target when you right click properties shows you exactly where the .exe file is?

 

[Gorman]

Yup its in that folder, goto folder options in control panel or search for folder options in the start menu search bar and untick hide extensions for known file types under the view tab if your having trouble.

 

[Adzey]

and lets say this doesnt work what other options are there?

burn the game? lol

 

[Gorman]

check the windows application logs for the exact error the game gives when it crashes out. If there is nothing there, sulk and bin the game.

 

[Adzey]

where do i find the logs?

 

[Adzey]

what game will work on vista and with our pc spec? monkey island special edition?

 

[Gorman]

All games upto and including DX 9 and shader model 2.0b will work, older ones if you set them up right. Its just a matter of toning down the graphics, a lot.