Games keep crashing after RMA

[felhfornow]

Ever since I got my rma back yesterday, my games keep on crashing. At first I thought I just needed to update my drivers because thats what the AMD pop up said to do but even still the games keep crashing. The screen also goes black but youtube still plays so it's clearly still on

I don't do anything I'd consider particularly stressful for a system with 32gb ram, unless splitting the screen between two windows is more intense than i thought

I've only been playing games like sims 4 and minecraft, havent touched rdr2 or any mods out of fear it would blow something up somehow

The rma made it so the 16GB AMD RADEON™ RX 7600 XT - HDMI, DP - DX® 12 was swapped for a 16GB XFX RADEON™ RX 7600 XT SWFT - HDMI, 3 x DP

Also, text keeps on messing up. Feels like every time I look at text on a website at least one character's been partially zalgo-ified - sometimes it reverts when I hover the mouse over it or highlight it

Do I need to update something? The AMD app says the drivers are up to date. Whenever I try to update the pc itself it only gets partway through before giving up and 'undoing changes' - this has been happening before the rma, I assume it's an issue due to me having awful wifi

Thanks

 

[Scoped Badger]

Can you post your full specs from the orders page?

 

[felhfornow]

Can you post your full specs from the orders page?

Case
CORSAIR 3000D AIRFLOW MID TOWER GAMING CASE
Promotional Item
Get a discount code for 20% off select peripherals at Corsair.com
Processor (CPU)
AMD Ryzen 5 7600X Six Core CPU (4.7GHz-5.3GHz/38MB CACHE/AM5)
Motherboard
ASUS® TUF GAMING B650-PLUS WIFI (AM5, DDR5, PCIe 4.0, Wi-Fi 6)
Memory (RAM)
32GB Corsair VENGEANCE DDR5 5200MHz (2 x 16GB)
Graphics Card
16GB AMD RADEON™ RX 7600 XT - HDMI, DP - DX® 12
changed to: 16GB XFX RADEON™ RX 7600 XT SWFT - HDMI, 3 x DP
1st M.2 SSD Drive
512GB SOLIDIGM P44 PRO GEN 4 M.2 NVMe PCIe SSD (up to 7000MB/sR, 4700MB/sW)
1st M.2 SSD Drive
1TB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 4125MB/sR, 2950MB/sW)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
PCS FrostFlow 200 Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Keyboard & Mouse
ASUS TUF K1 Gaming Keyboard & M3 Gen II Mouse Bundle
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days
Miscellaneous
PCSpecialist 2023 Holo Sticker Sheet
Welcome Book
PCSpecialist Welcome Book
Logo Branding
PCSpecialist Logo
Packaging
PCS Corsair Carton Upright
Price: £0.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/amd-am5-pc/EBvm3TjP0g/

 

[Scoped Badger]

What was the build initially RMA'd for?

 

[felhfornow]

What was the build initially RMA'd for?

the one i posted - edited it to be more clear

the graphics card was exchanged, a 16GB AMD RADEON™ RX 7600 XT to a 16GB XFX RADEON™ RX 7600 XT SWFT

 

[felhfornow]

I think it might be an issue with my windows account - 'reactivating' it now, probably really obvious if it is the issue but I I'm not exactly the smartest person