Games crashing randomly while playing

[gravy]

Hey! So recently I bought a pc ( February) and wasn't expecting problems this early into having my new setup. Over the last few days I've encountered quite a few instances of my games crashing without showing any form of error codes, I tried the normal troubleshooting methods of running cmd (DISM and Sfc/scannow) but it showed everything to be healthy, I have also looked into drivers an windows being up to date and nothing is out of the ordinary. Temperatures for Gpu and Cpu seemed normal. This is the specs

Case
FRACTAL NORTH TG GAMING CASE (BLACK)
Processor (CPU)
Intel® Core™ i9 24-Core Processor i9-14900K (Up to 6.0GHz) 36MB Cache
Motherboard
ASUS® ROG STRIX Z790-F GAMING WIFI II (LGA1700, DDR5, PCIe 5.0, Wi-Fi 7)
Memory (RAM)
32GB Corsair VENGEANCE DDR5 5600MHz (2 x 16GB)
Graphics Card
16GB NVIDIA GEFORCE RTX 4080 SUPER - HDMI, DP, LHR
1st M.2 SSD Drive
2TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
2nd Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
CORSAIR iCUE H100i ELITE LCD XT RGB CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS

 

[Martinr36]

Sadly this is a known problem with that CPU, if you'd have come here first you would have been strongly advised against intel, give this a read for more details

Intel 13th and 14th Gen confirmed defective

So there's been a lot of upset gathering steam on the inter webs with intermittent games crashes on Intel 13th and 14th gen. Workarounds range from underclocking to disabling ecores. BUT, there are a lot of people finding that simply disabling hyperthreading is a proper solution. The findings...

www.pcspecialist.co.uk

 

[gravy]

I appreciate the fast response! I will get around to disabling hyperthreading and update if I still have any issues.

 

[SpyderTracks]

I appreciate the fast response! I will get around to disabling hyperthreading and update if I still have any issues.

Disabling hyperthreading is not a fix, if that corrects the issue, it proves that your CPU is degraded and needs replacing.

The cooler you have is nowhere near appropriate for the CPU and unquestionably you'll have silicon degredation as it will have been thermal throttling long term.

Even if you get a new CPU, you'd have to replace the cooler for a 420mm Premium Radiator at the minimum but I don't think that case supports them.

 

[Ekans2011]

I don't think that case supports them.

That's correct; the Fractal North doesn't even have room on top for a 360mm AIO.
You could put it on the front, but the GPU lenght would be limited to 300mm.

 

[FoxMulder]

I have been having these exact problems recently on a PC I bought through PCS late last year. Everything was perfectly fine then out of nowhere my games would just crash to desktop with no warning and no error message. I mainly play just one game (FFXIV online) which is where they were happening, but I was testing other games as simple as like a visual novel skipping through the story and even some of those would instantly crash to dekstop with no warning. My specs aren't identical to the ones listed here but they're not far off and reading into that other linked thread about Intel stuff just... breaking... makes me really concerned about how to go about getting this fixed. These things are super luxury purchases (at least for me) so I'd been really excited to finally get something I can play games on and just have for the future for a while and now I dunno what kind of expenses an issue like this could cost to end up fixing.

 

[steaky360]

I have been having these exact problems recently on a PC I bought through PCS late last year. Everything was perfectly fine then out of nowhere my games would just crash to desktop with no warning and no error message. I mainly play just one game (FFXIV online) which is where they were happening, but I was testing other games as simple as like a visual novel skipping through the story and even some of those would instantly crash to dekstop with no warning. My specs aren't identical to the ones listed here but they're not far off and reading into that other linked thread about Intel stuff just... breaking... makes me really concerned about how to go about getting this fixed. These things are super luxury purchases (at least for me) so I'd been really excited to finally get something I can play games on and just have for the future for a while and now I dunno what kind of expenses an issue like this could cost to end up fixing.

Hi unless you're having exactly the same issues its more appropriate for you to start your own thread for advice, obviously feel free to keep this one tracked to see if any fixes help but it could be the case that whilst you are having similar issues its not quite the same.

If you would like to discuss the issues you're having feel free to start another thread you can of course link back here if you feel its appropriate.

EDIT:
I see you have

Games crashing to desktop/potential issues with parts

Hi there. So my issues essentially only started about 8 months into owning my PC that I purchased through PCS. Randomly games would crash without any warning to desktop, despite everything always running really smoothly. This would happen on anything from bigger games to simple ones. I figured I...

www.pcspecialist.co.uk

Its early - remember to drink coffee before replying to posts in future

Cheers!