Function keys

R

RonSey

Member
I have a new build laptop with Windows 11.
Some, but not all function keys do not work, even after removing paired devices.
F2 to F8 sound and brightness functions.
Is there a way to enable these?
Any advice would be appreciated.

Ron
 
Ekans2011

Ekans2011

VALUED CONTRIBUTOR
RonSey said:
I have a new build laptop with Windows 11.
Some, but not all function keys do not work, even after removing paired devices.
F2 to F8 sound and brightness functions.
Is there a way to enable these?
Any advice would be appreciated.

Ron
Click to expand...
Can you post the full specs from your orders page?

How to Post Your Specification to the Forum - Check this Spec

When creating a forum post looking to discuss a PC spec there's a really simple way to post the spec in question here. IF YOU HAVEN'T ORDERED ONE YET AND ARE LOOKING FOR ADVICE ON A BUILD follow this step. IF YOU HAVE ALREADY ORDERED AND ARE ASKED FOR SPECS follow the next post. Click the...
www.pcspecialist.co.uk www.pcspecialist.co.uk
 
R

RonSey

Member

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Ekans2011

Ekans2011

VALUED CONTRIBUTOR
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Download and run the Norton Remove and Reinstall tool for Windows

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support.norton.com support.norton.com

Is this a Clevo laptop?
 
Ekans2011

Ekans2011

VALUED CONTRIBUTOR
RonSey said:
It is a new build from PC Specialist so it is unbranded.
Click to expand...
PCS does not manufacture anything; they are partners with barebone chassis manufacturers (Clevo and TongFang) and then assemble the remaining components (RAM, display, M.2, etc.) in the same way that other SIs do. Is the Initia Clevo or TongFang?
 
R

RonSey

Member
I am sorry but I only have the order specs. I have no idea how to find out the maker, but thank you for asking.
I may just ask the company to check remotely as it is a new purchase.
 
SpyderTracks

SpyderTracks

We love you Ukraine
RonSey said:
I am sorry but I only have the order specs. I have no idea how to find out the maker, but thank you for asking.
I may just ask the company to check remotely as it is a new purchase.
Click to expand...
It’s on a label on the underside of the laptop
 
R

RonSey

Member
I will, but thank you for taking the time. I would send a photo but I assure you that there is no useful information apart from serial numbers and model. It is annoying but not worrying. It is probably a simple fix. Fingers crossed.
 
SpyderTracks

SpyderTracks

We love you Ukraine
RonSey said:
I will, but thank you for taking the time. I would send a photo but I assure you that there is no useful information apart from serial numbers and model. It is annoying but not worrying. It is probably a simple fix. Fingers crossed.
Click to expand...
I did find the make, it's a Nextcore model, I can find one listing on a Clevo reseller although with a different processor

NEXTCORE N16LM0 i7-1355U Ultrabook

Ecrã: 16
clevocenter.com

But it's not a widely sold model by the looks of things, so can't find any related troubleshooting efforts, or any other links at all.

Probably be best still to contact PCS directly, we've had this on some other models where it turned out to need a firmware update, it's either going to be something like that or related to the master driver, but I have no experience of this chassis to be able to help further.
 
SpyderTracks

SpyderTracks

We love you Ukraine
Nursemorph said:
According to PCS, it's a BMorn model (when you configure then go to the post to forum page):

"Bmorn N16LM0 (i3-1315U, FHD, 60Hz sRGB 100%, FP, AX201, Blank KB)"

Although strangely, it's not listed on their website

Notebooks

Notebooks
www.bmorn.com
Click to expand...
Perhaps Nextcore is a French reseller that stocks it, completely forgot about the specs details!
 
R

RonSey

Member
I will see what PC specialist says. The laptop is good but the loss of those functions is annoying. I have not had cause to use the functions up until now so it may have been pre-existing. It is only a couple of weeks old.
 
R

RonSey

Member
SpyderTracks said:
That would be really helpful if you could
Click to expand...
I am reluctant to post this because it shows me be the idiot person that I am. I am going to use my at age at 78 as an excuse. Prior to purchasing my laptop I mainly used a Chromebook and an outdated Windows laptop. If I needed to increase volume etc I pressed the key. On this new laptop I didn’t even think to press the function key and volume keys together. I had a lightbulb moment and all is good. I will go back into my dark corner and hide. Thank you for responding and I am sorry to have wasted your time.
 
T

TonyCarter

VALUED CONTRIBUTOR
There's also probably an option to 'force' the function keys to work as media keys (either Function Lock, or something in keyboard settings).
 
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