Fan speed 35% in all modes even quiet mode

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DouVin

Active member
Hello guys, I just bought a new laptop from PCspecialist and I having a problem where the fan goes from 0 to 35% causing a lot of noising and this happens all the time, I have this laptop to study, most of the time I just use the browser or sometimes doing nothing and it keeps going to 35%, this is really annoying, I have access to the control centre but it keeps the same in the quiet mode too what doesn't make sense.

Chassis & DisplayLafité Pro Series: 15.6" Matte Full HD 60Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)Intel® Core™ i5 12 Core Processor i5-1340P (3.4GHz, 4.6GHz Turbo)
Memory (RAM)16GB PCS PRO SODIMM DDR5 4800MHz (2 x 8GB)
Graphics CardIntegrated Intel® Iris® Xe Graphics
1st M.2 SSD Drive512GB SOLIDIGM P41+ GEN 4 M.2 NVMe PCIe SSD (up to 3500MB/sR, 1625MB/sW)
Memory Card ReaderIntegrated Micro-SD Memory Card Reader
AC Adaptor1 x 90W AC Adaptor
Power Cable1 x 1.5 Metre Cloverleaf UK Power Cable
BatteryLafité Pro Series Integrated 73WH Lithium Ion Battery
Sound Card2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & WirelessGIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX210 (2.4 Gbps) + BT 5.3
USB/Thunderbolt Options1 x THUNDERBOLT 4 + 1 x USB 3.2 (TYPE C) + 1 x USB 3.2 + 1 x USB 2.0
Keyboard LanguageLAFITÉ PRO 15 SERIES BACKLIT UK KEYBOARD
Operating SystemNO OPERATING SYSTEM REQUIRED
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaNO RECOVERY MEDIA REQUIRED
Office SoftwareFREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserGoogle Chrome™
Notebook MouseINTEGRATED 2 BUTTON TOUCHPAD MOUSE
WebcamINTEGRATED 1MP WINDOWS HELLO CAMERA
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery2 - 3 DAY DELIVERY TO REPUBLIC OF IRELAND
Build TimeStandard Build - Approximately 3 to 5 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland


 
SpyderTracks

SpyderTracks

We love you Ukraine
If you're certain you've configured drivers correctly, then I'd contact PCS.

The cooling will be determined by the management driver being correctly configured, which of course relies on all other drivers. If you're sure those are setup correctly, then it suggests a hardware issue, best to speak to PCS.

But if the management driver and others aren't configured properly, the cooling won't be working as it should do.
 
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DouVin

Active member
I will contact them, actually, all drivers are from pcspecialist, but in your opinion this is not common right?
 
SpyderTracks

SpyderTracks

We love you Ukraine
DouVin said:
I will contact them, actually, all drivers are from pcspecialist, but in your opinion this is not common right?
Click to expand...
You wouldn't install drivers from PCS, they'll be out of date, the only driver you'd install from PCS would be the management driver.

But if you've ordered without windows, it's assumed you know how to configure it.
 
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DouVin

Active member
I configured everything right, and all drivers are up to date, such as Intel drivers witch I got from the intel website
 
SpyderTracks

SpyderTracks

We love you Ukraine
DouVin said:
I configured everything right, and all drivers are up to date, such as Intel drivers witch I got from the intel website
Click to expand...
So if you're certain that windows is configured correctly, you'd need to raise a support ticket with PCS, but be aware since you ordered without windows you're not eligible for software support. That's why I'm stressing if the setup isn't correct, then the cooling won't be able to work properly, I don't want you to get a big bill if it turns out to be a software issue.
 
Bhuna50

Bhuna50

Author Level
What have you done differently since you were getting 100% fan speed here in this thread?



New Laptop fan speed and CPU used 100% making laud noise

Hi guys, I got my laptop model Lafité Series: 15.6" Matte Full HD 60Hz 72% NTSC LED Widescreen (1920x1080) on Monday and it's behaving strangely, I'm already in contact with support, but I would like your opinion. I will attach images where you can see that the CPU is having peaks of 100% usage...
www.pcspecialist.co.uk www.pcspecialist.co.uk


Can you provide a full breakdown of what you did for your Clean install and afterwards.

It sounds like you did a Windows install then installed the drivers from the PCS website / download page?

I suggest you do another CLEAN install, let Windows update completely until no more updates, including optionals.

Then look at Device manager to see whats outstanding (screen shot any yellow triangles).

Then look for the GamingCenter (if its still called that) zip file from PCS and install that.
 
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DouVin

Active member
Actually I returned that one because have been told that this was happening because the CPU was a quad core, so I returned that one and got this new one, which is having this problem. I will do a clean installation this evening because the Windows I have is the one that came with the laptop from pcspecialist.
 
SpyderTracks

SpyderTracks

We love you Ukraine
DouVin said:
Actually I returned that one because have been told that this was happening because the CPU was a quad core, so I returned that one and got this new one, which is having this problem. I will do a clean installation this evening because the Windows I have is the one that came with the laptop from pcspecialist.
Click to expand...
You didn’t say that, you can’t use the test windows as it’s not configured. You need to clean install your own version.

DouVin said:
I configured everything right, and all drivers are up to date, such as Intel drivers witch I got from the intel website
Click to expand...
 
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DouVin

Active member
I am back, and I did a clean installation but unfortunately still the same, I will now download the Intel driver using them program to check the drivers. Also I do not have the Arc drivers installed yet.
 
SpyderTracks

SpyderTracks

We love you Ukraine
DouVin said:
I am back, and I did a clean installation but unfortunately still the same, I will now download the Intel driver using them program to check the drivers. Also I do not have the Arc drivers installed yet.
Click to expand...
What program did you use to find drivers?

And what process did you take to clean install?
 
Last edited:
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DouVin

Active member
All the drivers came from windows update like Bhuana50 said, also I checked the optional drivers but it does not have any
Also those are the drivers I have from PCspecialist, but I did install any of them
Screenshot 2023-09-25 211718.png
 
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DouVin

Active member
SpyderTracks said:
And the management drivers installed?

What process did you take to clean install?
Click to expand...
As I said I did not installed any other drivers yet, just the one from windows update. Do you think I can install the driver from Intel using their program?
I deleted all the drivers partition and create a new one
 
Bhuna50

Bhuna50

Author Level
Can you put up a screen shot of your Windows update page and the advanced options page showing the optional updates and your System Activation page please

Also a screen shot of your Device Manager
 
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