Disappointing description for the Vortex VII

[ubuysa]

A response would be nice...

Also in my other thread I'm having issues with thermal throttling and I've had to de-clock the cores to 4.2 Ghz, if I overclock the cores and put it under load the temp shoots up and the laptop suddenly powers off (dead instantly)

This had also happened once or twice in normal operation with a overclock, and i will continue to monitor and discuss in the other thread.

so PCSpecialist do you have a response to me.

You did get a response from PCS in post #17 from WhatCanIKeep (Mustafa). You can tell he is a PCS employee by the PCS avatar.

As Oussebon has said, if you wish to take your issue up further with PCS you need to do so directly with PCS and not via these fora.

 

[gavbri]

I did via email and was referred to the forum post,

The response I'm after is why does it not come with g-sync as others (other vendors like Metabox and Sager) do, I even found a video in which I believe I watched months ago to which both 4k and 120hz screens have g-sync.

https://www.youtube.com/watch?v=jct_jUJucOY

However not 100% sure if it was before/at the same time or after but if before again this would lead me to think it has g- sync im sure i could find load more information on this coming with but I've already got the laptop.

As I've said I'm not 100% sure on this as I have memory issues due to a military injury (some brain damage plus other no relevant injuries) but if correct the seed was planted months ago and along with the other argument in the first post that would lead me to thinking it came with g-sync... hense why I'm disappointed

 

[Oussebon]

I think you're right that other vendors offer this kind of thing, and probably even this specific chassis, with Gsync, and PCS have offered more gsync options in the past than they do now with various laptops. Or at least that's my impression.

I believe PCS may have tried to answer your question when they said:

We will typically list supported panels for our chassis that are tried and tested AND are in consistent saleable supply.

Perhaps their suppliers just don't have a consistent and reliable supply of gsync panels. I guess other companies use different suppliers they have contracts with. PCS's suppliers perhaps have other benefits, like being able to offer many chassis cheaper. Their desktop GPUs are also a lot cheaper than retail at the moment too. So I doubt their suppliers are inherently worse than other system builders - just with different Pros and Cons.

I don't speak for PCS, that's just how I read this.

 

[gavbri]

I understand what you say but the pro and cons other prices are irrelevant (with respect) as each vendor can price what they want how they want, I brought it from PCSpecialist for the price which I could see and understand (some broken down as extras and price listed for that extra)

As I've said before I believe I saw that review video on YouTube before and I defo seen the LTT one but not sure if that said g-sync as I been watching 90% of video's for 3-4 years (50-60% WAN shows and I even have the T-Shirt)

So I believe the seed was planted and as the screens originally said below:

Vortex Series: 17.3" 120 Hz 90% NTSC Full HD Matte LED Widescreen (1920x1080)
or
Vortex Series: 17.3" Matte 4K IPS LED Widescreen (3840x2160)(No G-Sync)

This lead me to think it came with, now it seems other suppliers are doing the same chassis with g-sync.... which would make anyone feel disappointed they don't have a feature which they thought they had.

As shown above it was implied it came with and I had no doubt it didn't or I would have asked, I called two/three months ago to ask is GPU driver support off nvidia or third parties (the vortex II I had to go to eurocom for driver support but it was a pain in the A$~# before I learned how to mod the files myself to install) also I asked if I could have 2 m.2 at full speed, both questions answered.

 

[Oussebon]

I think you misunderstood what I was getting at - sorry if it wasn't clear

You asked why PCS don't do gsync panels.

PCS have said they only sell panels that are in a "in consistent saleable supply". The implication, therefore, is that their suppliers don't have gsync panels in "in consistent saleable supply".

I understand what you say but the pro and cons other prices are irrelevant (with respect) as each vendor can price what they want how they want,

I think this is where we're misunderstanding each other. I'm saying that the suppliers PCS use appear not to provide PCS with appropriate gsync panels. It would be easy to think "Oh, well those suppliers are bad, PCS should change them". But perhaps the suppliers have other benefits to PCS, like sourcing components at lower prices, letting them pass on their savings to the customers. So the solution might not be as simple as "PCS's suppliers are bad - they should change suppliers."

I don't know that for a fact - I'm just speculating.

I completely agree with you that the listing was not clear at all. As I already said earlier in this topic.

There's not much more I think I can add, as I'm just another customer like you. I suggest you follow up any outstanding concerns with PCS via email / phone, though do let us know how it goes!

 

[gavbri]

I understand and I thank you for you opinions (and agreeing with me lol)