Desktop won't switch on. No signs of life!

Avalon

New member
Hello,
Several weeks ago my PC made an electrical crackling noise on start-up. However, it booted up fine but after five minutes or so switched itself off. I restarted it without a problem and subsequently it worked as normal for the few days before I went away. Having just returned from holiday I switched it on yesterday and the green light by the on-off switch flickered and there were sounds of life but then it died after 15 seconds or so. Pressing the on-off switch has no effect. I tried different plugs on the wall and so it is not a mains electricity supply problem. The PC is as dead as a dodo. It's only four years old and prior to the issue several weeks ago I have had no problems with it. Any thoughts or advice gratefully received. Thank you in advance.






CaseSHARKOON VG4-W GAMING CASE (Green LED)
Processor (CPU)Intel® Core™ i7 Six Core Processor i7-8700k (3.7GHz) 12MB Cache
MotherboardASUS® PRIME Z370-P II: ATX, LGA1151, USB 3.1, SATA 6GBs
Memory (RAM)16GB Corsair VENGEANCE DDR4 2666MHz (2 x 8GB)
Graphics Card3GB NVIDIA GEFORCE GTX 1060 - DVI, HDMI, 3 x DP
1st M.2 SSD Drive1TB SAMSUNG 970 EVO M.2, PCIe NVMe (up to 3400MB/R, 2500MB/W)
1st Storage Drive2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
DVD/BLU-RAY Drive16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW & SOFTWARE
Power SupplyCORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingINTEL STANDARD CPU COOLER
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemGenuine Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Supplied on DVD
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserMicrosoft® Edge (Windows 10 Only)
 

SpyderTracks

We love you Ukraine
Crackling is not a good sign on any electrical equipment, could be the PSU or motherboard fried.

That is a very budget PSU to pair with that GPU.

You'd need to RMA it, almost certainly a hardware issue
 

Avalon

New member
Thank you for your reply. If I understand correctly it may be that the PSU has given up the ghost as it lacked the capacity to deal with the demands of the GPU. If that is the case, does it make sense to upgrade the PSU or will the PSU's failure have damaged other components, perhaps beyond repair? Many thanks in advance.
 

SpyderTracks

We love you Ukraine
Thank you for your reply. If I understand correctly it may be that the PSU has given up the ghost as it lacked the capacity to deal with the demands of the GPU. If that is the case, does it make sense to upgrade the PSU or will the PSU's failure have damaged other components, perhaps beyond repair? Many thanks in advance.
That's where you get professional advice from an RMA
 

RichLan564

Bright Spark
Check the kettle plug is pushed into the PSU properly on the back of the PC, they can and do make an arcing noise if they are not pushed in far enough
 

Martinr36

MOST VALUED CONTRIBUTOR
Unplug it from the wall, take both sides of the case off, and check all the internal connections, but it it's more and more sounding that the PSU has gone pop
 
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