CPU Temperature and Shutdown

M

meinthecorner

Member
Hi - Looking for some pointers.

I have the following machine built by PCS and it has been running 24/7 since November 2023

Processor (CPU)
AMD Ryzen 9 7950X 16 Core CPU (4.5GHz-5.7GHz/80MB CACHE/AM5)

Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler (AMD)

The issue, today it just shutdown and when I try and boot, it just shuts down loading windows. If I turn it on straight away the BIOS warns the CPU is to hot.

If I wait 5 mins and power it on and get into the BIOS the temperature reported is 84c with the following fan speeds reported

W_pump+ = 1253
AIO pump = 2180

As I'm in the BIOS the temp creeps up and the machine powers down again.

I've tried to lookup if these pump speeds are normal but cant find spec data. I've checked the block and there is no dust buildup etc.

I've checked the qfan control area in the BIOS and the settings are on MAX.

Any other troubleshooting suggestions? The machine isn't used for Gaming, just a Plex Server, CCTV Server and video file rendering. It's been flawless for well over a year!

Cheers
 
SpyderTracks

SpyderTracks

We love you Ukraine
meinthecorner said:
Hi - Looking for some pointers.

I have the following machine built by PCS and it has been running 24/7 since November 2023

Processor (CPU)
AMD Ryzen 9 7950X 16 Core CPU (4.5GHz-5.7GHz/80MB CACHE/AM5)

Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler (AMD)

The issue, today it just shutdown and when I try and boot, it just shuts down loading windows. If I turn it on straight away the BIOS warns the CPU is to hot.

If I wait 5 mins and power it on and get into the BIOS the temperature reported is 84c with the following fan speeds reported

W_pump+ = 1253
AIO pump = 2180

As I'm in the BIOS the temp creeps up and the machine powers down again.

I've tried to lookup if these pump speeds are normal but cant find spec data. I've checked the block and there is no dust buildup etc.

I've checked the qfan control area in the BIOS and the settings are on MAX.

Any other troubleshooting suggestions? The machine isn't used for Gaming, just a Plex Server, CCTV Server and video file rendering. It's been flawless for well over a year!

Cheers
Click to expand...
The cooler is nowhere near suitable for the processor and has likely failed as it's had to work too hard even at normal loads.

You can't use it until you've replaced the cooler or you'll cook the CPU / Motherboard
 
M

meinthecorner

Member
Thanks for the reply any suggestions for a replacement Cooler. The case I have is a

CORSAIR 3000D AIRFLOW MID TOWER GAMING CASE

Cheers
 
M

meinthecorner

Member
Case
CORSAIR 3000D AIRFLOW MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 9 7950X 16 Core CPU (4.5GHz-5.7GHz/80MB CACHE/AM5)
Motherboard
ASUS® TUF GAMING X670E-PLUS WIFI (AM5, DDR5, PCIe 5.0, Wi-Fi 6E)
Memory (RAM)
32GB PCS PRO DDR5 4800MHz (2 x 16GB)
Graphics Card
1GB NVIDIA GEFORCE 710 - DVI, HDMI, VGA
1st M.2 SSD Drive
256GB PCS PCIe M.2 SSD (3200 MB/R, 2700 MB/W)
2nd M.2 SSD Drive
256GB PCS PCIe M.2 SSD (3200 MB/R, 2700 MB/W)
1st Storage Drive
20TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 256MB CACHE
2nd Storage Drive
20TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 256MB CACHE
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler (AMD)
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans
1 x 120mm Thermaltake TOUGHFAN 12 Case Fan
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
 
SpyderTracks

SpyderTracks

We love you Ukraine
meinthecorner said:
Case
CORSAIR 3000D AIRFLOW MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 9 7950X 16 Core CPU (4.5GHz-5.7GHz/80MB CACHE/AM5)
Motherboard
ASUS® TUF GAMING X670E-PLUS WIFI (AM5, DDR5, PCIe 5.0, Wi-Fi 6E)
Memory (RAM)
32GB PCS PRO DDR5 4800MHz (2 x 16GB)
Graphics Card
1GB NVIDIA GEFORCE 710 - DVI, HDMI, VGA
1st M.2 SSD Drive
256GB PCS PCIe M.2 SSD (3200 MB/R, 2700 MB/W)
2nd M.2 SSD Drive
256GB PCS PCIe M.2 SSD (3200 MB/R, 2700 MB/W)
1st Storage Drive
20TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 256MB CACHE
2nd Storage Drive
20TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 256MB CACHE
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler (AMD)
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans
1 x 120mm Thermaltake TOUGHFAN 12 Case Fan
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Click to expand...
Your only option in that case is to front mount a 360mm radiator like the H150i (whichever model you want, pretty much all the same cooler but change the RGB level, except the new Titan has an improved pump) if you're doing it through PCS.

If you're doing it yourself and don't mind not having RGB blinginess, the Arctic Liquid Freezer III 360 is absolutely excellent, has a bonus of having an active fan cooling the VRMs on the motherboard (which is actually effective), so would certainly further help with that mobo under render jobs, it's pretty universally stocked, somewhere like Amazon is always a bonus as they have a great no questions returns policy if needed.

www.arctic.de

Liquid Freezer III 360 | Multicompatible All-in-One CPU Water Cooler | ARCTIC

ACFRE00136A | The brand new Liquid Freezer III 360 now available | New design and higher performance thanks to an in-house developed pump in a new format | Liquid Freezer III | 23 Years ARCTIC
www.arctic.de www.arctic.de

In future, please do get some advice as there are lots of irregularities with that build, the GPU for instance seems irrelevant as you have integrated graphics and the GPU is less powerful than them. The primary SSDs are a strange choice also, you could have done far better with the design for the same money.
 
M

meinthecorner

Member
Quick update, the Artic Liquid Freezer wouldn't fit in the Corsair 3000D case, well not at front, it may have at the top if I drilled some holes for mounting, but I couldn't be bothered, things were a tad tight anyway, so I opted and bought a NZXT h7 flow case and transplanted everything over.

End result is the temps on a H.265 encode didn't peak above 87c and it now idles at about 38c. Encoding times did seem a bit faster too.

Power consumption is down by 15w in idle too, so that's a bonus.

Once again, thanks for the pointers, much appreciated.
 
SpyderTracks

SpyderTracks

We love you Ukraine
meinthecorner said:
Quick update, the Artic Liquid Freezer wouldn't fit in the Corsair 3000D case, well not at front, it may have at the top if I drilled some holes for mounting, but I couldn't be bothered, things were a tad tight anyway, so I opted and bought a NZXT h7 flow case and transplanted everything over.

End result is the temps on a H.265 encode didn't peak above 87c and it now idles at about 38c. Encoding times did seem a bit faster too.

Power consumption is down by 15w in idle too, so that's a bonus.

Once again, thanks for the pointers, much appreciated.
Click to expand...
In future, get advice if you're unsure of hardware, this could have all been prevented and gotten you far better performance at the budget in the first place.
 
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