Black screen when turned on (no loading screen or anything)

[JoshuaAbraham548]

As the title states, when I turn on my PC my monitor comes on but the screen is black, Or it will go to the loading screen for a few minutes then revert back to the black screen and may occasionally say "preparing automatic repair". so far I've resat the GPU and changed the CMOS/CR2032 battery. First time I resat the GPU the screen came back on and was fine for a few days then reverted back to the usual black screen. Any insight as to what's going on? (I have looked online and seen that it can be the CPU etc)

 

[Martinr36]

Can you post the full spec from your orders page

 

[SpyderTracks]

As the title states, when I turn on my PC my monitor comes on but the screen is black, Or it will go to the loading screen for a few minutes then revert back to the black screen and may occasionally say "preparing automatic repair". so far I've resat the GPU and changed the CMOS/CR2032 battery. First time I resat the GPU the screen came back on and was fine for a few days then reverted back to the usual black screen. Any insight as to what's going on? (I have looked online and seen that it can be the CPU etc)

So have you done the RMA and upgrades mentioned in your recent thread? You have to understand, as it is now, that system will never work properly, it’s physically unable to

One long beep followed by three short beeps

I don't know what size cooler you can fit in that PCS case, but the simple answer is to fit the biggest Corsair (or other known-brand) AIO cooler you can. A 360mm (3x120mm or H150i in Corsair language)) or larger (3x140mm, H170i) is the preference, but a 240mm (2x120mm, H100i) or 280mm (2x140mm...

www.pcspecialist.co.uk

 

[JoshuaAbraham548]

So have you done the RMA and upgrades mentioned in your recent thread? You have to understand, as it is now, that system will never work properly, it’s physically unable to

One long beep followed by three short beeps

I don't know what size cooler you can fit in that PCS case, but the simple answer is to fit the biggest Corsair (or other known-brand) AIO cooler you can. A 360mm (3x120mm or H150i in Corsair language)) or larger (3x140mm, H170i) is the preference, but a 240mm (2x120mm, H100i) or 280mm (2x140mm...

www.pcspecialist.co.uk

Im trying to understand the main issue, you seem to care enough to reply to both threads so atleast clarify your speculations and solutions whilst linking it back to the issue im facing mate

 

[JoshuaAbraham548]

Can you post the full spec from your orders page

Yes, it was brought to my attention that the build isnt great/pretty bad already but here:

Case
PCS 6003B BLACK CASE
Processor (CPU)
Intel® Core™ i7 16-Core Processor i7-13700F (Up to 5.2GHz) 30MB Cache
Motherboard
ASUS® PRIME B760-PLUS D4 (LGA1700, DDR4, PCIe 5.0)
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3200MHz (2 x 16GB)
Graphics Card
12GB NVIDIA GEFORCE RTX 3060 - HDMI, DP, LHR
Graphics Card Support Bracket
PCS GRAPHICS CARD SUPPORT BRACKET
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (3500 MB/R, 3200 MB/W)
1st M.2 SSD Drive
512GB PCS PCIe M.2 SSD (3500 MB/R, 3100 MB/W)
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader
USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply
CORSAIR 550W CV SERIES™ CV-550 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 100 V3 Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6E AX210 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 inc. Game Optimizer - Free 90 Day License
Browser
Microsoft® Edge
Warranty
3 Year Standard Warranty (6 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 6 working days
Welcome Book
PCSpecialist Welcome Book
Logo Branding
PCSpecialist Logo

 

[SpyderTracks]

Im trying to understand the main issue, you seem to care enough to reply to both threads so atleast clarify your speculations and solutions whilst linking it back to the issue im facing mate

We already have though, it's all clearly outlined in your previous thread, raise an RMA as you need to have the CPU replaced as it's melted because of insufficient cooling, and then get the parts we've specified upgraded.

I'm not sure what about that you don't understand, you need to be clear what doesn't make sense?

 

[JoshuaAbraham548]

*They've specified upgrading. All you did last thread was "bet" it was a CPU issue and remind me of my warranty whilst being a patronising Dh lol

I've said "seen that it can be the CPU" so im aware its likely messed dont worry i didnt forget the last thread, the insight I'm asking for is just to double check whether the main issue does or doesn't involve other parts of the system.

 

[SpyderTracks]

*They've specified upgrading. All you did last thread was "bet" it was a CPU issue and remind me of my warranty whilst being a patronising Dh lol

I've said "seen that it can be the CPU" so im aware its likely messed dont worry i didnt forget the last thread, the insight I'm asking for is just to double check whether the main issue does or doesn't involve other parts of the system.

So I’ll try to go through it again.

Because your cooling and case primarily isn’t suitable for the build, and because of the inherent issues with 14th and 13th gen cpus, your cpu has degraded at a silicon level, it’s literally melted at the core.

There is no fix for that, you need to get it replaced.

Then once you’ve got it replaced, if you want the PC to actually work you’d need to replace the case (because it doesn’t support the required coolers), PSU and cooler. That’s just so it will not melt going forwards. We can happily advise on models once you’ve got the RMA done.

Is there anything that doesn’t make sense?

 

[SpyderTracks]

You may also have a gpu issue as well, but the symptoms of degraded raptor lake are graphics issues, and because the cooler is nowhere near suitable for that GPU, degredation would have been at a hugely accelerated rate even for that cpu.

But the RMA would find if it was a GPU issue anyway, so it doesn’t change the first thing that needs to be done which is the RMA

 

[SpyderTracks]

And I’m just gonna post this, maybe you missed the worldwide news this year, I didn’t consider that

Intel's 13th and 14th Gen CPU instability damage is irreversible, and it can happen to way more chips than we thought

No recall is planned, but a preventative fix for unaffected CPUs is expected in the coming weeks.

www.windowscentral.com

 

[JoshuaAbraham548]

And I’m just gonna post this, maybe you missed the worldwide news this year, I didn’t consider that

Intel's 13th and 14th Gen CPU instability damage is irreversible, and it can happen to way more chips than we thought

No recall is planned, but a preventative fix for unaffected CPUs is expected in the coming weeks.

www.windowscentral.com

Believe it or not my friend, not everyone sits around checking for PC news all day, but atleast you eventually (and long windedly) clarified so kudos

 

[SpyderTracks]

Believe it or not my friend, not everyone sits around checking for PC news all day, but atleast you eventually (and long windedly) clarified so kudos

It's not only PC news, that's the point, it's been on every news channel around the world because it's affecting all companies, airports, NHS, you name it, loads of people are affected. BBC, ITV, any channel has been on about it since January.