TonyCarter
VALUED CONTRIBUTOR
I think someone asked PCS for the Corsair model number and we checked it on the Corsair website
Black Myth Wukong - Crashing
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SpyderTracks
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That would change troubleshooting thenI think someone asked PCS for the Corsair model number and we checked it on the Corsair website
But we’d still need the optional updates screenshot and t current BIOS version
TonyCarter
VALUED CONTRIBUTOR
If you decide to update the BIOS, please ensure you get the okay from PCSpecialist BEFOREHAND, to avoid invalidating your warranty.
That BIOS is a bit out of date, but don't see any specific fixes for any 7800X3D worries.
Latest BIOS is F34a...
www.gigabyte.com
There's also a AMD Chipset Driver update to v7.01.08.129...
www.gigabyte.com
Not sure what the Alienware update will actually do as there are no update notes, but I've done it on mine without issue.
That BIOS is a bit out of date, but don't see any specific fixes for any 7800X3D worries.
Latest BIOS is F34a...
B650M AORUS ELITE AX ICE Support | Motherboard - GIGABYTE Global
Lasting Quality from GIGABYTE.GIGABYTE Ultra Durable™ motherboards bring together a unique blend of features and technologies that offer users the absolute ultimate platform fo...
There's also a AMD Chipset Driver update to v7.01.08.129...
B650M AORUS ELITE AX ICE Support | Motherboard - GIGABYTE Global
Lasting Quality from GIGABYTE.GIGABYTE Ultra Durable™ motherboards bring together a unique blend of features and technologies that offer users the absolute ultimate platform fo...
Not sure what the Alienware update will actually do as there are no update notes, but I've done it on mine without issue.
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TonyCarter
VALUED CONTRIBUTOR
The chipset driver will usually come with a Windows (optional?) update, but if it hasn't then simply download it from the link provided and double-click on the file to extract/install it.
The BIOS is slightly more involved, and I'll not detail that until you've got authorisation from PCSpecialist.
The BIOS is slightly more involved, and I'll not detail that until you've got authorisation from PCSpecialist.
So the AMD chipset update appears in the Giggabyte Control Centre App but this is the message I get when it trys to install
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TonyCarter
VALUED CONTRIBUTOR
I've seen that a lot, and it seems to either be the installer not having permission write to the folder, or a corrupted file in the Gigabyte app.
A newer installer, direct from the website might help, but it may also just need to be run as administrator.
SpyderTracks
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Aha, begs the question what anti virus are you running? I’ve seen this where the AV will incorrectly delete the extracted contents of the driver as it flags it as suspect
Just standard windows antivirus I never installed any third party AV software
TonyCarter
VALUED CONTRIBUTOR
I had something similar a couple of months ago, but can't remember the steps I took to fix it, as the next version installed without issue.
Do you have an AMD folder at the top-level of your C:/?
If so, try deleting that (as it might contain the corrupt file) and try reinstalling.
Do you have an AMD folder at the top-level of your C:/?
If so, try deleting that (as it might contain the corrupt file) and try reinstalling.
SpyderTracks
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Are you running the installer as admin?
Running as administrator brings up the same message
SpyderTracks
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Just checking, you are logged in as a standard user account and haven’t enabled the admin account have you?
I would follow @TonyCarter advice next
Tried that the same message comes up
SpyderTracks
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Can you paste the full specs from the order page? Previously you left it at the windows copy?
Below from my order form
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SpyderTracks
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You ordered it with Norton, but you say it’s not installed so the question is did you use the official uninstaller tool or did you just uninstall it through the windows add/remove programs?