Asus motherboard Getting Multiple Errors and BSOD

seatuc

Active member
Cool, that’s perfect, sorry, some people aren’t sure how to clean install and I hadn’t read through the history of the thread.

Driver tools should never be used unless it’s from AMD / Intel. They inherently install incompatible or outdated drivers and should never be used. Always let windows update install all drivers it can and if there are any missing we’ll manually install them direct from the relevant manufacturer.
No Worries I get it, tbh i'll probably just do a clean reinstall for windows instead of messing about with drivers and what not.

I'll report back when i've done that.

Many thanks
 

seatuc

Active member
The Machine seemed to be running fine for a day so I decided to see if windows needed to be reinstalled or not as I've installed a lot and didn't relish having to reinstall windows again and go through the laborious process if it wasn't necessary.

Then while playing a game (Apex) the machine BSOD'd and it does now no longer restart. There appears to be power but the machine starts up for a second and then switches off.

Please see this video of the issue I recorded here

I've had a google (Oh oh) and reseated the RAM and GPU's carefully.
I've Checked Socketes and plugs on the Mobo, as far as I can tell everything seems to be plugged in ok. I have limited access to the PSU due to it being behind a plate. Checked on the otherside and it seems to be ok as far as I can judge such things.

Further to this The PSU makes a clicking noise almost like an indicator in a car not sure if that is relevant? You can hear it in the video above.

Of note as well however the machine does seem rather hot after a session playing games, unusually so, I'm not sure if the fans on two radiators are pulling or pushing air into the machine? or if this is usual? please excuse my ignorance its my first time owning a water cooled machine and maybe its usual to have temps of about 55 / 60 c on the GPU's and intel.

Any light you could shed on this would be much appreciated.

Cheers

Sean
 
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seatuc

Active member
@SpyderTracks @ubuysa any thoughts at all? I have finally heard from Tech supourt but it still at the 'have you tried waggling wires' stage. Wires waggled but still no cigar. (not actually waggled unplugged and plugged in again)

😔
 
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ubuysa

The BSOD Doctor
The Machine seemed to be running fine for a day so I decided to see if windows needed to be reinstalled or not as I've installed a lot and didn't relish having to reinstall windows again and go through the laborious process if it wasn't necessary.

Then while playing a game (Apex) the machine BSOD'd and it does now no longer restart. There appears to be power but the machine starts up for a second and then switches off.

Please see this video of the issue I recorded here

I've had a google (Oh oh) and reseated the RAM and GPU's carefully.
I've Checked Socketes and plugs on the Mobo, as far as I can tell everything seems to be plugged in ok. I have limited access to the PSU due to it being behind a plate. Checked on the otherside and it seems to be ok as far as I can judge such things.

Further to this The PSU makes a clicking noise almost like an indicator in a car not sure if that is relevant? You can hear it in the video above.

Of note as well however the machine does seem rather hot after a session playing games, unusually so, I'm not sure if the fans on two radiators are pulling or pushing air into the machine? or if this is usual? please excuse my ignorance its my first time owning a water cooled machine and maybe its usual to have temps of about 55 / 60 c on the GPU's and intel.

Any light you could shed on this would be much appreciated.

Cheers

Sean
If you have a memory dump in C:\Windows\Memory.dmp then upload that. Also see whether there are any minidumps in C:\Windows\Minidumps? Upload any of those you find too. Also upload your system and application logs, see here for details.

I would also try removing two RAM sticks and running on 32GB for a while. If it BSODs again swap the two RAM sticks over and run it for a while again.

If running on two RAM sticks doesn't help then I strongly suggest your remove (or reduce) the CPU overclock. With BSODs it's vital to remove any overclock because that's the most common cause....
 

NoddyPirate

Grand Master
If you have a memory dump in C:\Windows\Memory.dmp then upload that. Also see whether there are any minidumps in C:\Windows\Minidumps? Upload any of those you find too. Also upload your system and application logs, see here for details.

I would also try removing two RAM sticks and running on 32GB for a while. If it BSODs again swap the two RAM sticks over and run it for a while again.

If running on two RAM sticks doesn't help then I strongly suggest your remove (or reduce) the CPU overclock. With BSODs it's vital to remove any overclock because that's the most common cause....
I think his machine is not starting at all @ubuysa ? Powers on for less than a second then turns off again. Sounds like either a Processor or PSU issue to me?
 

seatuc

Active member
If you have a memory dump in C:\Windows\Memory.dmp then upload that. Also see whether there are any minidumps in C:\Windows\Minidumps? Upload any of those you find too. Also upload your system and application logs, see here for details.

I would also try removing two RAM sticks and running on 32GB for a while. If it BSODs again swap the two RAM sticks over and run it for a while again.

If running on two RAM sticks doesn't help then I strongly suggest your remove (or reduce) the CPU overclock. With BSODs it's vital to remove any overclock because that's the most common cause....
Thanks for your response however I can't start my machine atm to find a dump file. I try taking some of the sticks of RAM out and see if that makes a difference?

I wonder if its the MOBO / PSU? The amount of heat was such that the side of the glass panel was quite hot to the touch. I would have tought a liquid cooled system wouldn't so hot?

Is it worth trying one of those PSU capper things, so unplug the main lead from the PSU to the Mobo and put a 'capper' on it (not sure of the technical name) and see if the PSU turns over?
 
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NoddyPirate

Grand Master
Thanks for your response however I can't start my machine atm to find a dump file. I try taking some of the sticks of RAM out and see if that makes a difference?

I wonder if its the MOBO / PSU? The amount of heat was such that the side of the glass panel was quite hot to the touch. I would have tought a liquid cooled system wouldn't so hot?
My uneducated brain is saying it’s a PSU or Motherboard issue.

If your glass panel was getting hot then something is very wrong though I would have thought? Can you tell what components or section of the system is behind the hottest part of the glass?

If it’s just the whole glass panel getting evenly hot then I’d wonder if all your fans are set as intakes and none as exhausts.... 🤔🤔🤔
 

NoddyPirate

Grand Master
I might just add to be sure you have cycled the power switch on the PSU itself while it’s plugged in - just to try to make sure that any in-built trips have been reset....

Shot in the dark is all.....
 

seatuc

Active member
I might just add to be sure you have cycled the power switch on the PSU itself while it’s plugged in - just to try to make sure that any in-built trips have been reset....

Shot in the dark is all.....
Hey @NoddyPirate many thanks for the suggestion, I have turned the PSU power switch on and off when I reseated the GPU's and just now for the RAM sticks.

I've tried one 16 Gig Stick on a couple of different slots and still the same issue.

R.e the heat issue, I would say its in the center of the case attached is a photo of the interior, M.2 drive is labled as well as where the Ram sticks sat. The M.2 drive does get quite hot. Though saying the using Speccy to measre temps the GPU's go up to 50 / 60 C while playing a games. and the CPU similar?

With regards to Fans It does seem like the top one is sucking air in? I would have thought that the front radiator would suck air in and the op one blow air out? or visa versa? Im stabbing in the dark here so who knows.

link to image here https://drive.google.com/file/d/1OkTIYVlWmG6o0b_sdJyY_3_DxbGqR9_Y/view?usp=drivesdk
 
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NoddyPirate

Grand Master
So I found this earlier and didn’t think it was relevant but now I wonder if it might be worth looking into. This sounds like a motherboard issue to me - if you could find the S/N of the PSU it might be worth ruling this in or out.

Corsair HX1200 power up issues


it doesn’t explain your heat issue though. The CPU block is much too far from the glass I would have thought to create enough radiative heat to cause a hotspot. Your rear fan looks like it’s set up correctly as an exhaust - it looks like it should spin anti-clockwise and you look at it through the glass?
 

seatuc

Active member
Hey, Yes Ive tried changing leads, it was plugged straight into the wall but I've tried plugging it into surge protected Multi tap to no avail. Power is getting through but Just sounds like something is 'tripping' inside the PSU? Tech suppourt has suggested sending a new PSU to see if that does the trick?
 

NoddyPirate

Grand Master
Hey, Yes Ive tried changing leads, it was plugged straight into the wall but I've tried plugging it into surge protected Multi tap to no avail. Power is getting through but Just sounds like something is 'tripping' inside the PSU? Tech suppourt has suggested sending a new PSU to see if that does the trick?
I think a new PSU would be a good bet. I’d check the serial number of the new one against that link above before you install it just to be sure!
 

seatuc

Active member
I think a new PSU would be a good bet. I’d check the serial number of the new one against that link above before you install it just to be sure!
Many thanks Ill check that out. The machine was purchased end of 2019 so I think the manufacture date should be ok. Its odd as it was running fine for a year previusly but then ...issues?
 

NoddyPirate

Grand Master
Many thanks Ill check that out. The machine was purchased end of 2019 so I think the manufacture date should be ok. Its odd as it was running fine for a year previusly but then ...issues?
Most likely isn't related to that link then!

Apologies you can't find more answers here just yet - but it simply sounds like a PSU or Motherboard related issue of some sort I think. If you go down the new PSU route with PCS, let us know how you get on......
 
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seatuc

Active member
Hi All update, Got sent a replacement PSU connected it all up and nadda, must be the Mobo or something else as of yet undiagnosed. Getting to be a bit of a joke TBH, not had a working machine since early Feb. PCS dont do call outs but I am loath to send such a big heavy machine back to them for it not to work a 3rd time. grumble grumble.
 

NoddyPirate

Grand Master
Hi All update, Got sent a replacement PSU connected it all up and nadda, must be the Mobo or something else as of yet undiagnosed. Getting to be a bit of a joke TBH, not had a working machine since early Feb. PCS dont do call outs but I am loath to send such a big heavy machine back to them for it not to work a 3rd time. grumble grumble.
Ah that’s such a shame. 🥲 I hope it’s not CPU related.... 😬
 
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