Yeah, I imagine that the new refund policy will bring sales back to Steam and less to key resellers including the legit ones like Green man.
Arkham Knight Framerate
- Thread starter SmokeDarKnight
- Start date
Yeah, I imagine that the new refund policy will bring sales back to Steam and less to key resellers including the legit ones like Green man.
SmokeDarKnight
Author Level
Latest statement from WBGames
Dear Batman: Arkham Knight PC owners,
We are aware that there are performance issues for some users playing Batman: Arkham Knight on PC. WB Games is working diligently with our development teams, NVIDIA and AMD, to identify and fix the issues as quickly as possible.
Please know that we value input from those who are playing the game and we are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support. If you are experiencing any issues with the game, please be sure to report it to support.wbgames.com.
In the meantime, we wanted to provide recommended, in-game graphical settings for those with minimum and recommend specs hardware. We will provide recommended settings for the Ultra specs as soon as we are able to conduct more tests. At the bottom of this post, you can find additional information that may help alleviate some of the most frequent issues that some players are experiencing. Also, for reference, we have included a list of the minimum, recommended, and ultra hardware requirements.
If you purchased your copy of the game through Steam and are not satisfied with your experience, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds).
Thank you for your patience as we work on resolving these issues and please be sure to check back for updates.
Minimum Hardware Specs
(or equivalent)
Resolution: 1280x720
V-Sync: Off
Anti-Aliasing: Off
Texture Resolution: Low
Shadow Quality: Low
Level of Detail: Low
Interactive Smoke/Fog: Off
Interactive Paper Debris: Off
Enhanced Rain: Off
Enhanced Light Shafts: Off
Expected: 30fps (capped)
It is incredibly important that users with a min spec video card with 2 GB of dedicated VRAM (or 3 GB on AMD) to keep the Texture Resolution set to Low. Increasing this to Normal will cause significant performance issues.
By default, the game may set the user’s monitor to the maximum output offered. Users should reset to 720p on min spec hardware.
With these settings on Min Spec AMD GPU’s, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile.
Recommended Hardware Specs
(or equivalent)
Resolution: 1920x1080
V-Sync: On
Anti-Aliasing: On
Texture Resolution: Normal
Shadow Quality: Normal
Level of Detail: Normal
Interactive Smoke/Fog: Off
Interactive Paper Debris: Off
Enhanced Rain: Off
Enhanced Light Shafts: Off
Expected: 30fps (capped)
The Recommended Spec is intended to deliver an experience on par with the current generation of gaming platforms.
For an optimal experience, users with recommended spec hardware should not set their resolution higher than 1080p.
By default, the game may set Shadow Quality and Level of Detail to High on Recommended Spec hardware. Users should revert these to Normal.
With these settings on Rec Spec AMD GPUs, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. To help alleviate this, AMD users using Rec Spec GPU’s should turn Texture Resolution, Shadow Quality, and Level of Detail to Low. We continue to work closely with AMD to resolve these issues as soon as possible; make sure you have the most current drivers and check back here for updates on when the next driver version is available.
Additional Recommendations
We do not recommend that users change anything in the game’s .ini files as this will potentially negatively impact performance, including frame rate, and stability.
At this time we do not recommend using NVIDIA’s GeForce Experience or AMD’s Gaming Evolved Optimization tools.
We’re currently working on improving streaming performance from mechanical hard drives (HDD). Addressing this is one of our top short-term priorities.
For users that have an SSD available, we’ve noted increased streaming performance when the game is installed to that type of drive.
Once again, we’d like to stress the importance of having the latest drivers from your graphics card manufacturer. Staying up to date could potentially alleviate many performance issues, and will improve your game experience.
- NVIDIA GeForce users should use GeForce GameReady WHQL Driver version 353.30
- AMD users should use Catalyst 15.6 beta driver
Crossfire on AMD is currently not supported. This is to be addressed in a future driver update from AMD.
Eyefinity (multi-monitor) on AMD is currently not fully supported. This is to be addressed in a future driver update from AMD.
When running Nvidia SLI, using the NVIDIA Control Panel to set one card as a dedicated PhysX card may improve performance.
Players should not disable and/or edit the size of their page file. Windows manages this automatically, and leaving this at the default settings will provide an optimal experience when playing Arkham Knight. We strongly recommend that users avoid making edits to this.
Game System Requirements
Minimum Hardware Specs:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required)
Processor: Intel Core i5-750, 2.67 GHz | AMD Phenom II X4 965, 3.4 GHz
Memory: 6 GB RAM
Graphics: NVIDIA GeForce GTX 660 (2 GB Memory Minimum) | AMD Radeon HD 7950 (3 GB Memory Minimum)
DirectX: Version 11
Network: Broadband Internet connection required
Hard Drive: 45 GB available space
Recommended Hardware Specs:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required)
Processor: Intel Core i7-3770, 3.4 GHz | AMD FX-8350, 4.0 GHz
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 760 - 3 GB Memory Recommended
DirectX: Version 11
Network: Broadband Internet connection
Hard Drive: 55 GB available space
Ultra System Hardware Requirements:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required)
Processor: Intel Core i7-3770, 3.4 GHz | AMD FX-8350, 4.0 GHz
Memory: 8 GB RAM
Graphics Card: NVIDIA GeForce GTX 980
Graphics Memory: 4 GB
Dear Batman: Arkham Knight PC owners,
We are aware that there are performance issues for some users playing Batman: Arkham Knight on PC. WB Games is working diligently with our development teams, NVIDIA and AMD, to identify and fix the issues as quickly as possible.
Please know that we value input from those who are playing the game and we are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support. If you are experiencing any issues with the game, please be sure to report it to support.wbgames.com.
In the meantime, we wanted to provide recommended, in-game graphical settings for those with minimum and recommend specs hardware. We will provide recommended settings for the Ultra specs as soon as we are able to conduct more tests. At the bottom of this post, you can find additional information that may help alleviate some of the most frequent issues that some players are experiencing. Also, for reference, we have included a list of the minimum, recommended, and ultra hardware requirements.
If you purchased your copy of the game through Steam and are not satisfied with your experience, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds).
Thank you for your patience as we work on resolving these issues and please be sure to check back for updates.
Minimum Hardware Specs
(or equivalent)
Resolution: 1280x720
V-Sync: Off
Anti-Aliasing: Off
Texture Resolution: Low
Shadow Quality: Low
Level of Detail: Low
Interactive Smoke/Fog: Off
Interactive Paper Debris: Off
Enhanced Rain: Off
Enhanced Light Shafts: Off
Expected: 30fps (capped)
It is incredibly important that users with a min spec video card with 2 GB of dedicated VRAM (or 3 GB on AMD) to keep the Texture Resolution set to Low. Increasing this to Normal will cause significant performance issues.
By default, the game may set the user’s monitor to the maximum output offered. Users should reset to 720p on min spec hardware.
With these settings on Min Spec AMD GPU’s, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile.
Recommended Hardware Specs
(or equivalent)
Resolution: 1920x1080
V-Sync: On
Anti-Aliasing: On
Texture Resolution: Normal
Shadow Quality: Normal
Level of Detail: Normal
Interactive Smoke/Fog: Off
Interactive Paper Debris: Off
Enhanced Rain: Off
Enhanced Light Shafts: Off
Expected: 30fps (capped)
The Recommended Spec is intended to deliver an experience on par with the current generation of gaming platforms.
For an optimal experience, users with recommended spec hardware should not set their resolution higher than 1080p.
By default, the game may set Shadow Quality and Level of Detail to High on Recommended Spec hardware. Users should revert these to Normal.
With these settings on Rec Spec AMD GPUs, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. To help alleviate this, AMD users using Rec Spec GPU’s should turn Texture Resolution, Shadow Quality, and Level of Detail to Low. We continue to work closely with AMD to resolve these issues as soon as possible; make sure you have the most current drivers and check back here for updates on when the next driver version is available.
Additional Recommendations
We do not recommend that users change anything in the game’s .ini files as this will potentially negatively impact performance, including frame rate, and stability.
At this time we do not recommend using NVIDIA’s GeForce Experience or AMD’s Gaming Evolved Optimization tools.
We’re currently working on improving streaming performance from mechanical hard drives (HDD). Addressing this is one of our top short-term priorities.
For users that have an SSD available, we’ve noted increased streaming performance when the game is installed to that type of drive.
Once again, we’d like to stress the importance of having the latest drivers from your graphics card manufacturer. Staying up to date could potentially alleviate many performance issues, and will improve your game experience.
- NVIDIA GeForce users should use GeForce GameReady WHQL Driver version 353.30
- AMD users should use Catalyst 15.6 beta driver
Crossfire on AMD is currently not supported. This is to be addressed in a future driver update from AMD.
Eyefinity (multi-monitor) on AMD is currently not fully supported. This is to be addressed in a future driver update from AMD.
When running Nvidia SLI, using the NVIDIA Control Panel to set one card as a dedicated PhysX card may improve performance.
Players should not disable and/or edit the size of their page file. Windows manages this automatically, and leaving this at the default settings will provide an optimal experience when playing Arkham Knight. We strongly recommend that users avoid making edits to this.
Game System Requirements
Minimum Hardware Specs:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required)
Processor: Intel Core i5-750, 2.67 GHz | AMD Phenom II X4 965, 3.4 GHz
Memory: 6 GB RAM
Graphics: NVIDIA GeForce GTX 660 (2 GB Memory Minimum) | AMD Radeon HD 7950 (3 GB Memory Minimum)
DirectX: Version 11
Network: Broadband Internet connection required
Hard Drive: 45 GB available space
Recommended Hardware Specs:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required)
Processor: Intel Core i7-3770, 3.4 GHz | AMD FX-8350, 4.0 GHz
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 760 - 3 GB Memory Recommended
DirectX: Version 11
Network: Broadband Internet connection
Hard Drive: 55 GB available space
Ultra System Hardware Requirements:
OS: Win 7 SP1, Win 8.1 (64-bit Operating System Required)
Processor: Intel Core i7-3770, 3.4 GHz | AMD FX-8350, 4.0 GHz
Memory: 8 GB RAM
Graphics Card: NVIDIA GeForce GTX 980
Graphics Memory: 4 GB
tomtomtom1230
Member
Well, I meet the ultra requirements, but somehow I don't see myself playing it at ultra just yet. I got it free with my 980 so there's no loss of funds here for me. I'll simply wait until they iron out the rather large creases. I expect it'll take somewhere in the region of a month to bring this up to speed?
SmokeDarKnight
Author Level
Or like in the case of Assassins Creed Unity, never. 
Surely not though
Surely not though
DeadEyeDuk
Superhero Level Poster
Thought all those major Unity things were sorted a few months after release? (trying not to take this off topic). At least I haven't really seen any once I actually started playing it last month.
I suppose all these rave reviews of Batman have been coming from the console market then? Not that I have even played City more than a few times. Wait, am I one or 2 games behind now? They do seem to have churned 'em out
I suppose all these rave reviews of Batman have been coming from the console market then? Not that I have even played City more than a few times. Wait, am I one or 2 games behind now? They do seem to have churned 'em out
SmokeDarKnight
Author Level
They fixed Unity then patch 4 or 5 broke SLI again so i have never gone back to it.
Theres 4 games in order
Arkham Origin (Obv)
Arkham Asylum
Arkham City
Arkham Knight
Theres 4 games in order
Arkham Origin (Obv)
Arkham Asylum
Arkham City
Arkham Knight
Deklore
Bright Spark
Iron Galaxy studios is the company that did the PC port
http://s.pro-gmedia.com/videogamer/media/images/pub/large/iron_galaxy_batman.jpg
http://s.pro-gmedia.com/videogamer/media/images/pub/large/iron_galaxy_batman.jpg
SmokeDarKnight
Author Level
Sales on Steam have been suspended until the can come up with a working fix for the game. I wonder if the defends were getting to be too much. Promising to see they are working in a fix.
SpyderTracks
We love you Ukraine
I really hope they sort this out, it looks epicly good when it does play.
SmokeDarKnight
Author Level
Yeah its a beautiful looking game and the game play is awesome, its just the framerate and SLI, if they fix those two things all easy change my steam review. I'm still playing it at the moment and as long as your inside its fine. My G-Sync might be mitigating the issue though.
Depending on your monitor, I think most Gsync monitors are minimum 40 for it to work, otherwise it will use double the amount of frames. I know that my FreeSync monitor is 40-144.
*Not that I've ever used it for FreeSync, didn't realise my card was incompatible with Freesync until after I bought it. I am going to upgrade soon so that I can use it properly.
Having 144Hz is still super awesome though, especially for CSGO. When I have a new card I'll be able to play more games at higher frame rate and resolution without lowering the settings so much..
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SmokeDarKnight
Author Level
[video=youtube;bFBd5GgGkMs]https://www.youtube.com/watch?v=bFBd5GgGkMs[/video]
tomtomtom1230
Member
And it shouldn't be a hassle. It's the main reason I opted for a single GTX 980 rather than 970's in SLI. Unless support across the board for SLI and Crossfire rigs improves drastically in the near future, I think I'll be sticking with a single fast GPU.
It's a shame, but very few games actually require twin GPU rigs to play at maximum fidelity. I can think of maybe a handful. Even this latest Batman for example, the ultra requirements are a single 980 (though I can see this changing soon if they decide not to optimize the crap out of that game whilst it's off sale).
I can't see things improving, it seems to be getting worse rather than better. Although, DX12 is supposed to bring improved dual card support that would allow multiple graphics cards of any manufacturer to be used.