Any 3D game crashes my entire pc.

I

Iraklis Pazios

Bronze Level Poster
Nursemorph said:
There's nothing on Facebook about the phone lines today..last update was yesterday afternoon which said they were fixed.

A few weeks ago, I tried calling in the afternoon and got the "the line is busy, please leave a message" message....phoned at 9:05am the next day and was put in the queue, albeit 15th in the queue (ended up getting through an hour later) so I'd recommend trying at 9am as soon as they open
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Did that yesterday and today. I think they broke again or something. Even when I call at 9 in the morning usually I am like 22nd so I don't mind waiting. I'll keep trying throughout the day and see what happens.
 
I

Iraklis Pazios

Bronze Level Poster
Nursemorph said:
Possibly...but the line is busy message normally means too many on hold...same thing happens with my GP Practice at 8:30am when everyone phones!

It's possible they are still having phone issues (though they would normally post an update on social media and they haven't currently) or more likely more people are trying to get through because no-one could get through for most of the day yesterday
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Yeah you're right, I just got in and I'm number 30. I guess that's the limit on the number of people on hold.
 
I

Iraklis Pazios

Bronze Level Poster
I reveived my laptop back about 40 minutes ago. After turning it on like always on the same plug and running the same games, it seems to be working perfectly. No crashing, no issues at all. Which makes me really wonder why it was crashing before, why PCS couldn't replicate the issues, yet somehow they fixed them as well. I could be jinxing it, but as far as I know, it's finally fixed. I'll still keep being wary though.
 
ubuysa

ubuysa

The BSOD Doctor
Iraklis Pazios said:
I reveived my laptop back about 40 minutes ago. After turning it on like always on the same plug and running the same games, it seems to be working perfectly. No crashing, no issues at all. Which makes me really wonder why it was crashing before, why PCS couldn't replicate the issues, yet somehow they fixed them as well. I could be jinxing it, but as far as I know, it's finally fixed. I'll still keep being wary though.
Click to expand...
I wonder what has changed at your house then? I'm even more convinced now that it's something at your home that was causing this. Finding it could be a challenge though. :)
 
I

Iraklis Pazios

Bronze Level Poster
Nursemorph said:
Very strange....if it wasn't for everything else mentioned in this thread, I'd swear it was a loose wire/connection related to positioning and the courier journey changed the position thus making it work fine and the journey back didn't alter it's position.
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They did replace my motherboard, with soldered gpu and CPU. But as they said, couldn't replicate the issues in the first place.
 
barlew

barlew

Godlike
Iraklis Pazios said:
I reveived my laptop back about 40 minutes ago. After turning it on like always on the same plug and running the same games, it seems to be working perfectly. No crashing, no issues at all. Which makes me really wonder why it was crashing before, why PCS couldn't replicate the issues, yet somehow they fixed them as well. I could be jinxing it, but as far as I know, it's finally fixed. I'll still keep being wary though.
Click to expand...

Haha at this point I was scratching my head thinking how strange.

Iraklis Pazios said:
They did replace my motherboard, with soldered gpu and CPU. But as they said, couldn't replicate the issues in the first place.
Click to expand...

And then at this point I realised why it now worked.
 
I

Iraklis Pazios

Bronze Level Poster
Well, after 2 or so weeks for working. Now the same problem has reemerged. And once again completely randomly. Woke up, did my chores, powered up my laptop. Every 3d application crashes it. I tried to stress test the gpu this time to see if that was the problem. And some of them crash my pc, some of them don't. I haven't even managed to use my gpu to the 60% mark, its heat never showed over 55C. Another 2 months of waiting for a repair seems like the only option I have again.
 
I

Iraklis Pazios

Bronze Level Poster
Iraklis Pazios said:
Well, after 2 or so weeks for working. Now the same problem has reemerged. And once again completely randomly. Woke up, did my chores, powered up my laptop. Every 3d application crashes it. I tried to stress test the gpu this time to see if that was the problem. And some of them crash my pc, some of them don't. I haven't even managed to use my gpu to the 60% mark, its heat never showed over 55C. Another 2 months of waiting for a repair seems like the only option I have again.
Click to expand...
Furmark doesn't crash my pc no matter what. Unigine Valley does though. Those are both gpu stress tests. Unigine crashes both on DirectX mode and OpenGL. OpenGL is what Furmark uses so I don't understand why one crashes my pc and one doesn't. As mentioned above, everything that used to crash the pc, does so now. This seriously looks like my GPU got fried but last time I had these problems, when a specialist looked at the pc at PCS, they said it was fine and working perfectly. So why did it now just happen again out of nowhere without me pushing the more than halfway in its capabilites? I am just so furious that this PC seems to be built and holding together on toilet paper.
 
FerrariVie

FerrariVie

Super Star
But they did replace your motherboard, right? So it is almost a completely new PC, definitely a new GPU. How can the same problem be happening again after just 2 weeks? :confused:
 
I

Iraklis Pazios

Bronze Level Poster
I screenshot my test results from Unigine Valley which this time DIDN'T crash (completely randomly again). And then used prime 95 to see if putting any stress on my cpu causes the problem. Seems that none caused the a problem and in fact neither the GPU or CPU have any problem handling stress. Tried OpenGL, Direct9 and 11 just to make sure. So it can handle this, but literally launching any of the following will cause a crash the pc on title screen (and sometimes before) even on the lowest settings.
The room 2
The room 3
Devil may cry 5
Monster hunter world.
Dark souls 2
Dark souls 3
Dead space
Dead space 2
Minecraft (only game that will load the game fully before crashing)
Borderlands 2
Borderlands 3

I just dont understand. If this was a gpu problem, the benchmarks would fail, if it was a cpu problem, the benchmarks would fail, if it was a ram fault, launching games would be the least of my worries. Plus the problems are consistent with the problem this pc had the last time I used an RMA, and replacing the motherboard fixed it, but now it happened again. None of this makes sense. I checked drivers, game updates and windows updates, nothing was updated since yesterday. And yesterday everything worked fine. I used a system restore point that I created when I got my pc from PCS from my last RMA just to check if any system changed could have caused this. Same problem. It seriously seems completely arbitrary and causeless.
 

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