AMD Drivers Keep Crashing

ThomasW

Bronze Level Poster
Can someone please help me, this issue has been ongoing for about 2 months now?

Every time I have my computer on, It freezes at least once, and I get an error code stating AMD Drivers have failed or similar, and to submit a bug report.

It has happened 3 times today already.

I have reinstalled my drivers and they are all up to date, including all window updates.

My whole computers freezes as well and unfortunately the only way to turn it off is force shutting it down, this happens maybe once every two weeks

CaseCOOLERMASTER MASTERBOX MB530P ARGB GAMING CASE
Processor (CPU)AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4)
MotherboardASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card12GB AMD RADEON™ RX 6700 XT - HDMI, DP - DX® 12
1st Storage Drive1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
2nd M.2 SSD Drive1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H100i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card10/100/1000 GIGABIT LAN PORT
Wireless Network CardWIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
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Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaNO RECOVERY MEDIA REQUIRED
Office SoftwareFREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserMicrosoft® Edge (Windows 10 Only)
Monitor Cables2 x 2 METRE GOLD PLATED V1.4 HDMI CABLE
Keyboard & MouseCoolerMaster Devastator III Combo Keyboard and Mouse
Mouse PadPCS Gaming Mouse Mat
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
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B4zookaw

VALUED CONTRIBUTOR
I'm assuming the AMD Drivers is referring to GPU and not chipset. Have you down a clean install of drivers by first uninstalling current ones using DDU, restarting and then download latest drivers from AMD?

If that doesn't resolve issue, I'd be thinking of a clean, fresh install of Windows.
 

ThomasW

Bronze Level Poster
I'm assuming the AMD Drivers is referring to GPU and not chipset. Have you down a clean install of drivers by first uninstalling current ones using DDU, restarting and then download latest drivers from AMD?

If that doesn't resolve issue, I'd be thinking of a clean, fresh install of Windows.
Yes have done a complete fresh install of drivers.

How would he best to reinstall windows ? Wouldn’t be the most tech savvy
 
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