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Ok thanks for your time, I'm on my way out now to buy a USB once I'm back ill do what you have told me and ill let you know in a few days time. Thanks again

sorry guys is the headset driver here I don't know?

Thank you.... ill do that now also is the driver for the headset here I'm not sure

I reset and reinstalled from the settings ill screen shot for you

Is this the driver here...?

I don't think its installed anyway?

I dont know how to do that....... how do i go about it?

Hi guys, just an update..... I reinstalled windows 10 to see if this would improve my blue screen but its still crashing I'm going to leave the crash report here with a link if you could please help me that'd be great. I hate the fact I've paid so much money for this computer just to talk on...

I'm using the hyperx cloud2, I don't remember installing any soft wear for it though? how do i go about uninstalling the driver?

I have just found out that this was one of the error messages The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this...

https://drive.google.com/file/d/1ZT8QgvYHlviWROB6_4C27UEpjgvbqqJI/view?usp=sharing

https://drive.google.com/file/d/1hOrP2enitweOXCoMPO07yv5MGWYdBRsR/view?usp=sharing this should be it.... also I'm having trouble opening the MEMORY.DMP file as I'm 'not the administrator' but I am? (only user)!

I have updated the link, I'm also the administrator on this comp but its still not letting me open the dump file to share with you all

this is when not in a game.... & this is 5 mins into a game....

Hi thanks for the reply and reassuring me. I have searched for the MEMORY.DMP file and its telling me I don't have access to it....? but I have managed to do the 2nd thing you asked of me https://drive.google.com/file/d/1Mly64dhPEHUNm6zycvYr2ob927u8KbRt/view?usp=sharing & yeah i use core...

Does this help at all ESL Certified PC2070: 16GB Corsair VENGEANCE 3000MHz, 2TB SEAGATE BARRACUDA HDD, 8GB GEFORCE RTX 2070, Genuine Windows 10 Home, OC Intel Core i7-9700K

I bought it in-store this time 2 years ago

Hi guys, I am a complete novice when it comes to the technical side of a desktop, I need your help urgently please... I play games regularly on my PC, but since the day I bought this PC from Currys made my PCSPECIALIST, it hard crashes and shows a bluescreen and reboots its self. I'm sure your...