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I received an email informing me that the refund has been validated by a technician. I'm waiting to see if the refund's complete, but everything seems to be in order thanks to you. I'll let you know as soon as I get it. Thanks again. 😁

Oh, thank you so much !

Following the return and the RMA request which was accepted, I am charged 56 euros for delivery costs. However, the two-year legal warranty covers the delivery costs as the chassis was defective. The RMA request has been authorized, but I'm told that the PC was not defective and that the costs...

Well, welcome back. I did send the computer back and asked for a refund. I was enthusiastic about this computer, I'm really disappointed. I don't understand how a person could control the quality and say that it was ok, that they could send me the computer. We're talking about more than 1500...

I think the same. I should be able to get a refund if I am still not satisfied with the repairs. Yet I am told that no

Is your keyboard flexing in the middle ?

I send an email to the french customer service and they told me that I can only refund within the initial 14 days even if i ask for a reparation. I will ask the english customer service to be sure

I made a RMA. If they return me the laptop with the "reparation", do I lose the 14 days period to reclam a refund ?

Thanks, I will try this tomorrow :)

I would have liked the same, but with not space, no sharp edges as it should have been... They can't fix it ? I think it will take a long time in the current state and nothing tells me that it will necessarily be better...

Yes this is the 15 inches. I ordered it the 17/06/2020 and just received it today. The build seems very aproximative and I'm very disappointed about it. Because of that, it look very cheap. I spent 1500 euros for this and all is sharp, there is space, alignement seems not good

Also one of the two radiator seems not to be in front of the exit. I don't know if it's me or if there is an issue with the chassis.

Hello ! I just received the new defiance VII. The chassis is in aluminium, but there is space between the bottom cover and the rest. What do you think about this ? Is it normal ? :) I have to push hard to plug jack or usb, maybe because not totaly in front of the ports. Also, the edges are...

Thank you ! Aluminium ? Thought it was plastic. Can you post a photo ? :)

I found this when I taped Clevo PC50DD2 on google :rolleyes: https://clevo-europe.com/default_zone/fr/html/Prod_Notebook_Epure6PCDD_Details.php

@Ambassador Spock Can you do a little review with your first thoughts please :D

Hello ! When we check the ref for the defiance VII 15,6" chassis, we found that this is a Clevo PC50DD2. But, this chassis is not the one shown on the site. Is it an error ? If yes, I am disappointed because I don't like the clevo chassis mentioned above :/

There is no "cooler booster mode" ?

I will receive it in july, but yes i'll do it :)

Oh that explain it. I choose this one compared to the optimus pro because I expect that, with the 28mm, the cooling will be better. Can I expect too that the fan will auto adjust them when running hot (compared to the optimus pro) ? Last question, I saw that 10th gen CPUs can not be undervolt...