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Yeah i have a screenshot that i sent to PC specialist. I found this information on the corsair website on how to reset the capellix when it does not show in icue. Ill just get it for you and also a screen shot from corsair website. Give me a few secs i need to resize images.

Got you, yes i definitly unplugged the pump cable, ill upload a pic of what i unplugged and plugged back in. So we are talking about the cable that goes from the bluetooth to the motherboard. I would need to look for that. I do have 2 other corsair lighting node and some other lighting node both...

Sorry im a little confussed. You said i need to plug a cable into a different usb on the commander core. Im not very good with PC's it seems these days. Haha.

And then that plugs into the commander? Should it already be in the commander?

Hey SpyderTracks How are you doing? Where abouts is the Bluetooth USB is it a part of the Commander?

Hi Martin, I unpluged the big bunch of wires that plug into it and plugged it back in earlier but didn't make any difference sadly.

Hi, I have managed to narrow the problem down to the Corsair Icue Commander Core disconnecting from my Bluetooth device list randomly in Windows 10. When it connects everything works and then when it disconnects everything stops working. Any ideas what the cause could be?

Nope after 10 minutes it went again from ICue. Not sure what it could be.

After following all of the steps it instantly loaded up again in ICue when switching the PC back on. I shall monitor it over the course of the day and see if it goes off again. Thanks guys.

@Martinr36 @RichLan564 I have a spare half an hour so just trying the list of things, just want to check which is the RGB header for sure. I have attached a close up of what i think it is. Is it the one with the red and black cable or is it the smaller ones behind that are just black? I have...

Bad news, switched it on this morning and the problem came back. So thought it was gone but it had not. 🙄

Thanks for all the help really appreciate it. II shall check that link this evening when i get home.

Hey there thanks, i took one similar yesterday. Yes those M.2 drives go under the silver plate things on the x570 gaming-f i think, you have to remove a screw and a plate i believe. There is always that if i dont have room on the back.

Thanks for the reply, Just got of the phone to PCS, and he guided me through making sure the USB header was properly plugged in. It was slightly unplugged, after plugging it back in the h100i showed up straight away in ICue and seems to working okay again. So you guys were right so just wanted...

Thank you so much, i was going to ask also about the rgb and fan connections on the commander, both of you guys suggested they should possibly be on the fan slots rather than the rgb. Could you let me know what the difference is between the two? Thanks, its better that i get some understanding...

Thank for your help, once rested i shall have another look inside the case, im waiting for pc specialist to get back to me via email, we sent them the same photos at their request after they also told me to follow the large cable from the pump over the back to the right side panel. Maybe they...

It was switched to on and when i switched the plugin switch off all that happened was the Asus motherboard left the devices also. The pc with the same components used to work fine with the Armory Crate, all that has happened is basically they have rebuilt the pc into a new case eliminating some...

Hi Martin, Thanks for the reply i shall try this now.

Do you do the firmware through the ICue software? I did check that everything in the list was up to date. The device has not been listed now for a while in ICue probably a few hours so not sure if i can update it through ICue. May i ask if this is the connection from the pump to the commander...

Hi guys, Purchased a PC from PCS back in August, Had some case problems and returned it for RMA twice, recieved PC back yesterday and for some reason there is now a new issue which was not there previously. For some reason the Corsair H100i ELITE CAPELLIX RGB and ICue 4 no longer stay...