Recent content by feargal

  1. F

    PCSPECIALIST How to change RBG fan colour?

    Ty will give it a try
  2. F

    PCSPECIALIST How to change RBG fan colour?

    Hey, I was wondering how i change the colour on my rbg fans - is there some software i need to download or something already in my pc? Any help is much appreciated The spec is as follows:- Case PCS PRISM-X RGB MID TOWER CASE Processor (CPU) AMD Ryzen 5 5600X Six Core CPU...
  3. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    Well PC is up and running smoothly thank god. Haven't tested any games yet, just installing everything that I had on my old PC and will try that later tonight. Thanks to those who put my mind at rest that PCS would deliver or do everything correctly on their end. Seems a lot of the issues I had...
  4. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    Well it's just arrived, doesn't looked damaged, time to close this pc down and test it out, fingers crossed
  5. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    Yeah it's definitely more DPD and I'm tempted to put in a complaint after the package has arrived safely tho still not here yet so I'm not expecting it to come and half expecting it to be damaged if it does show up. I feel like PCS need to be more on top of DPD and communicating and chasing up...
  6. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    Update on my situation - so i got a text this morning saying my package would arrive between 12.30-1.30. I waited for the delivery and nothing arrived so i checked the tracking on the DPD website and it said the delivery was carded. After a quick google i saw this meant the delivery driver was...
  7. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    I don't mind you being blunt, clearly I'm frustrated when giving my views and yeah it's only been 1 day. The reason I said a competitor was because I used them before and their customer service was fantastic. I should've used them this time but went for a little bit of saving which in hindsight...
  8. F

    PCSPECIALIST NO RESPONSE after receipt of one damaged and one missing PC

    Yeah same for me, at this point I'd rather just have a refund asap and buy elsewhere. My story was bad enough for me alone but after hearing yours too I don't wanna give them my money anymore. I was doing some research on DPD and it was full of horror stories yet they continue to use this...
  9. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    I get ya, a few days won't be so bad as long as it's not a process that's gonna take weeks. Guess I'll see tomorrow, fingers crossed!
  10. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    Well DPD have no contract or obligation to me, their customer is PCS not me so they're saying for me to contact PCS as I have a contract with them. I think I'll phone tomorrow and if it's not located or no updates I will open up a claim with my credit card company for a refund if PCS don't give...
  11. F

    PCSPECIALIST NO RESPONSE after receipt of one damaged and one missing PC

    If only the staff at PCS where as helpful as the moderators on here. Good luck Michelle I hope you get sorted soon. Disgraceful they can be so careless using such unreliable and unaccountable couriers. I was reading somewhere we have a right to a refund at any time within 14 days of receiving...
  12. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    I have no contract with DPD tho so surely I should be able to get a refund now and PCS can chase up their contract with DPD?
  13. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    Hey Michelle, Yeah I've just been reading your thread and getting more frustrated and angry when reading and seeing the stuff you're going through also. The lack of communication and having to chase things up in hour long queues is the worst part. Happy to take our money but once there's a...
  14. F

    PCSPECIALIST Refund/Dpd lost my 2grand pc

    So as the title says Dpd have said my package has went missing in transit and they've no idea where it is an are investigating. The PC which cost two grand was due to arrive yesterday and showed as leaving the hinkley hub on its way to magherafelt which is in the north of Ireland at 00.24 on the...
  15. F

    PCSPECIALIST Advice on gaming build to last a while..

    ah great idea! I do actually have red dead since release but have barely played it as it sounds like this pc is about to take off. Thanks again for the info, really appreciated!
Top