16" Recoil (4090) - NVIDIA Control Center Says No Advanced Optimus

G

GulApa

Member
Hey All,

I have printed and attached the system information logfile provided by NVIDIA control center (I cannot attach the .txt file, so I took a screenshot). In case it is relevant, my Intel ARC driver version is 31.0.101.4502. In the control center, I noticed there was an option to enable/disable MUX switch but both options produce the same result with the NVIDIA Control Center. I also do not see the "switching from igpu to dgpu" when I open games, i.e. the games open seamlessly. My battery life is around 2-3 hours, which made me really think I do not have MUX switch enabled. Please help!
 

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SpyderTracks

SpyderTracks

We love you Ukraine
GulApa said:
Hey All,

I have printed and attached the system information logfile provided by NVIDIA control center (I cannot attach the .txt file, so I took a screenshot). In case it is relevant, my Intel ARC driver version is 31.0.101.4502. In the control center, I noticed there was an option to enable/disable MUX switch but both options produce the same result with the NVIDIA Control Center. I also do not see the "switching from igpu to dgpu" when I open games, i.e. the games open seamlessly. My battery life is around 2-3 hours, which made me really think I do not have MUX switch enabled. Please help!
Click to expand...
Is this a pcspecialist system? Can you post your full specs from the order page please?
 
G

GulApa

Member
SpyderTracks said:
Is this a pcspecialist system? Can you post your full specs from the order page please?
Click to expand...
Here it is:
Chassis & Display
Recoil Series: 16" Matte QHD 240Hz sRGB 100% LED Widescreen (2560x1600)
Processor (CPU)
Intel® Core™ i9 24 Core Processor 13900HX (5.4GHz Turbo)
Memory (RAM)
64GB Corsair 4800MHz SODIMM DDR5 (2 x 32GB)
Graphics Card
NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
2TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
Memory Card Reader
Integrated SD Memory Card Reader
AC Adaptor
1 x 330W AC Adaptor
Power Cable
1 x 1.5 Metre European Power Cable (Kettle Lead)
Battery
Recoil Series Integrated 99WH Lithium Ion Battery
Thermal Paste
LIQUID METAL PERFORMANCE COOLING
Sound Card
Nahimic by SteelSeries 2 Channel HD Audio
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX211 (2.4 Gbps) + BT 5.3
USB/Thunderbolt Options
1 x THUNDERBOLT 4 PORT + 3 x USB 3.2 PORTS
Keyboard Language
RECOIL 16 SERIES RGB BACKLIT US INTERNATIONAL KEYBOARD
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 3 to 5 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 
SpyderTracks

SpyderTracks

We love you Ukraine
GulApa said:
I also do not see the "switching from igpu to dgpu" when I open games
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If you've enabled MUX, that will disable GPU switching, it totally bypasses the iGPU straight to the Nvidia card so as far as the system is concerned there is only the Nvidia GPU
 
G

GulApa

Member
SpyderTracks said:
Thanks, can you take a screenshot of your optional updates page?
Click to expand...
I attached what I could find in terms of optional updates.
SpyderTracks said:
If you've enabled MUX, that will disable GPU switching, it totally bypasses the iGPU straight to the Nvidia card so as far as the system is concerned there is only the Nvidia GPU
Click to expand...
I tried with the option enabled and disabled, just to check the difference (could not notice any). Right now the option is off, and even after a reboot NVIDIA control panel says there's no advanced optimus.
 

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SpyderTracks

SpyderTracks

We love you Ukraine
GulApa said:
I attached what I could find in terms of optional updates.

I tried with the option enabled and disabled, just to check the difference (could not notice any). Right now the option is off, and even after a reboot NVIDIA control panel says there's no advanced optimus.
Click to expand...
Have you reset or reinstalled windows at any time? Can you post a screenshot of your device manager?
 
G

GulApa

Member
SpyderTracks said:
Have you reset or reinstalled windows at any time? Can you post a screenshot of your device manager?
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No, but I uninstalled and reinstalled the NVIDIA graphics drivers a couple of times because of the freezing issues that has been later resolved by the BIOS update provided by PCS. Before I did any of this, the NVIDIA Control Panel was failing to detect advanced optimus anyways. If you want to see a spesific tab within the device manager, I can expand and post it. If I expand all, it will not fit.
 

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SpyderTracks

SpyderTracks

We love you Ukraine
GulApa said:
No, but I uninstalled and reinstalled the NVIDIA graphics drivers a couple of times because of the freezing issues that has been later resolved by the BIOS update provided by PCS. Before I did any of this, the NVIDIA Control Panel was failing to detect advanced optimus anyways. If you want to see a spesific tab within the device manager, I can expand and post it. If I expand all, it will not fit.
Click to expand...
I would suggest a clean install to start from scratch, and test it from there before installing any 3rd party software.
 
M

magicdog

Active member
I have the same issue. I have a new 2024 recoil 16. Ive spent the whole day trying to trouble shoot this.

Has this been resolved for GulApa?

Its a bit insane to have a premium laptop thats supposed to have both g sync and advanced optimus yet it doesnt show it.

PCS needs to do a proper FAQ on this issue and solve it because its completely unfair.
 
SpyderTracks

SpyderTracks

We love you Ukraine
magicdog said:
I have the same issue. I have a new 2024 recoil 16. Ive spent the whole day trying to trouble shoot this.

Has this been resolved for GulApa?

Its a bit insane to have a premium laptop thats supposed to have both g sync and advanced optimus yet it doesnt show it.

PCS needs to do a proper FAQ on this issue and solve it because its completely unfair.
Click to expand...
That’s was their final update, no idea if it was fixed or not. But normally an issue like this would be due to drivers incoresctly installed

if you want to create your own thread we can troubleshoot.
 
G

GulApa

Member
magicdog said:
I have the same issue. I have a new 2024 recoil 16. Ive spent the whole day trying to trouble shoot this.

Has this been resolved for GulApa?

Its a bit insane to have a premium laptop thats supposed to have both g sync and advanced optimus yet it doesnt show it.

PCS needs to do a proper FAQ on this issue and solve it because its completely unfair.
Click to expand...
Recoil 2024 does not have advanced optimus. Nowhere in the webpage it does say so. It has regular optimus and that's it. Turns out display does support g-sync and advanced optimus but the motherboard lacks the relevant MUX chip. Considering XMG version with 4090 costs 800 euros more, I would still go for PCS.
 
SpyderTracks

SpyderTracks

We love you Ukraine
GulApa said:
Recoil 2024 does not have advanced optimus. Nowhere in the webpage it does say so. It has regular optimus and that's it. Turns out display does support g-sync and advanced optimus but the motherboard lacks the relevant MUX chip. Considering XMG version with 4090 costs 800 euros more, I would still go for PCS.
Click to expand...
Thanks for confirming, that sounds like you’ve had that confirmed by PCS.
 
M

magicdog

Active member
GulApa said:
Recoil 2024 does not have advanced optimus. Nowhere in the webpage it does say so. It has regular optimus and that's it. Turns out display does support g-sync and advanced optimus but the motherboard lacks the relevant MUX chip. Considering XMG version with 4090 costs 800 euros more, I would still go for PCS.
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It also ''doesnt say it has G SYNC''.... but it does. I mean thats a pretty big detail to skimp on. Why wouldnt you declare that.

Spyder tracks, does tong fang ship exactly the same chassis with the same display worldwide or is there variance? And have PSC chosen to go for a more basic display?
 
SpyderTracks

SpyderTracks

We love you Ukraine
magicdog said:
It also ''doesnt say it has G SYNC''.... but it does. I mean thats a pretty big detail to skimp on. Why wouldnt you declare that.

Spyder tracks, does tong fang ship exactly the same chassis with the same display worldwide or is there variance? And have PSC chosen to go for a more basic display?
Click to expand...
Where are you seeing it has gsync?

The display is not part of the chassis, it’s a component that SIs choose based on their partnerships and preferences.

its all been clearly outlined in your thread here:https://www.pcspecialist.co.uk/foru...nc-not-showing-in-nvidia-control-panel.97356/

Best to comment there as this isn’t your thread

The display is not part of the chassis made by TongFang. The chassis is only the actual chassis (case) and motherboard with embedded gpu And battery and charger
 
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M

magicdog

Active member
SpyderTracks said:
Where are you seeing it has gsync?

The display is not part of the chassis, it’s a component that SIs choose based on their partnerships and preferences.

its all been clearly outlined in your thread here:https://www.pcspecialist.co.uk/foru...nc-not-showing-in-nvidia-control-panel.97356/

Best to comment there as this isn’t your thread

The display is not part of the chassis made by TongFang. The chassis is only the actual chassis (case) and motherboard with embedded gpu.
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I know what panel it is - https://www.panelook.com/NE160QDM-NZA_BOE_16.0_LCM_parameter_62643.html

I asked all these questions pre - purchase. ie does it have a mux switch, does it have advanced optimus, g sync etc...because i was aware every other manufacturer was showing these details. I believed I got clarification. But presently, the screens supplied are g sync except it does not show up in the nvidia control centre
 
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