2nd nvme not working/showing

[carlos726811]

Hi guys was wondering if you could hell. Just fired up my pc to play gta 5. My 2nd nvme drive is not showing up on pc or in bios. What could be the issue

 

[Martinr36]

Could you please post the full spec from your orders page

 

[carlos726811]

PCSPECIALIST - Top Spec Custom PCs & Laptops Built to Order

Manufacturer of performance custom computers and laptops. Customise your ideal gaming PC or laptop using our advanced configurator.

www.pcspecialist.co.uk

 

[carlos726811]

That's not it. Am on mobile as Internet just gone down sorry will do it later
.

 

[Martinr36]

PCSPECIALIST - Top Spec Custom PCs & Laptops Built to Order

Manufacturer of performance custom computers and laptops. Customise your ideal gaming PC or laptop using our advanced configurator.

www.pcspecialist.co.uk

No, copy and paste the spec from your order page

 

[carlos726811]

No, copy and paste the spec from your order page

Will have to do later then as I am on mobile and not working right. Internet down

 

[carlos726811]

CORSAIR CRYSTAL SERIES 680X RGB GAMING CASE
Processor (CPU)
AMD Ryzen 9 3900X 12 Core CPU (3.8GHz-4.6GHz/70MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 8GB)
Graphics Card
10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP, LHR
1st M.2 SSD Drive
1TB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 4400MB/W)
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H115i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting
2x 50cm RGB LED Strip
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]

 

[Martinr36]

Ok the second one should be the lower of the 2 drives on that board, I'd take it out, give the contacts a clean and put it back in and test it before putting the drive cover back on

 

[carlos726811]

Ok the second one should be the lower of the 2 drives on that board, I'd take it out, give the contacts a clean and put it back in and test it before putting the drive cover back on

Thank you for help. I have cleaned contacts and it works

 

[Martinr36]

That's great to hear, thanks for letting us know that you had got it sorted

 

[carlos726811]

That's great to hear, thanks for letting us know that you had got it sorted

Hi to confirm drive gone again. Nothing showing

 

[Martinr36]

Hi to confirm drive gone again. Nothing showing

Sounds like a possible bad drive then, I'd arrange an RM A through your order page of just the drive, they should send you a new one with DPD, who will then take the dodgy one back to PCS

 

[Rakk]

If you can persuade your PC to see it again, I'd copy anything you definitely need off it to another drive asap

 

[Martinr36]

If you can persuade your PC to see it again, I'd copy anything you definitely need off it to another drive asap

Good point

 

[carlos726811]

If you can persuade your PC to see it again, I'd copy anything you definitely need off it to another drive asap

Don't really anything. Only had five m and gta 5 installed

 

[carlos726811]

Just my Luck. I have been intouch with PCs. My pc just ran out of warranty
So i need to buy new NVme SSD now.

 

[Martinr36]

Just my Luck. I have been intouch with PCs. My pc just ran out of warranty
So i need to buy new NVme SSD now.

That's a pain, you might grab a cyber monday deal somewhere still

 

[carlos726811]

Sounds like a possible bad drive then, I'd arrange an RM A through your order page of just the drive, they should send you a new one with DPD, who will then take the dodgy one back to PCS

Hi. When i buy a new NVMe SSD Drive. Would it be ok to use the same thermal pads thats on the Cover of the motherboard or install new pads. If i have to install pads. Which pads would i need to purchase. Thanks.

 

[carlos726811]

I am Happy. Just been back intouch with PCS and the NVMe Drive is under warranty. Thank god for that lol

 

[SpyderTracks]

I am Happy. Just been back intouch with PCS and the NVMe Drive is under warranty. Thank god for that lol

That's great news, congratulations!