Wireless network disconnects when usb 3 drive plugged in

[superconfirm]

Hi,
I have just taken delivery of new 17.3" Vortex III which rocks in general.

I have plugged in my Toshiba 750GB usb 3 drive for the first time - into either of the usb ports on the left side of the laptop and wireless internet disconnects. Every time.

Plug drive into the shared eSata/usb port next to 2 x usb only ports and it's fine - stays connected! Strange.... I've updated Intel Centrino 135 wireless drivers, windows updated etc etc.

Any ideas/fixes out there?


The 17.3" Vortex III
Windows 8 Pro 64 bit
i7 3840
32GB Ram
240GB SSD
1TB HDD
GTX680M 4GB

 

[Yamikotai]

Hi,
I have just taken delivery of new 17.3" Vortex III which rocks in general.

I have plugged in my Toshiba 750GB usb 3 drive for the first time - into either of the usb ports on the left side of the laptop and wireless internet disconnects. Every time.

Plug drive into the shared eSata/usb port next to 2 x usb only ports and it's fine - stays connected! Strange.... I've updated Intel Centrino 135 wireless drivers, windows updated etc etc.

Any ideas/fixes out there?

That's a strange issue but unfortunately points to some issue with power distribution. I think you'd be best contacting tech support for that.