western digital 2tb caviar black slow

[brucechich]

Had my new computer from here since February this year and the only problem I have noticed is the western digital 2tb caviar black is so slow, I mean using windows explorer to view a folder will take about 30 seconds to open the folder to view the files. in photoshop CS5 I am waiting around a minute to view the files after I have clicked on a folder, in breesebrowser it takes just over 3 minutes to open a folder and all other tasks that involve looking at the drive takes forever. I have done a search online and it seems other are having the same problem, turning indexing off and windows search off works for most but mine is still so slow, any ideas.

Bruce

 

[Wozza63]

must be faulty, is it quite loud, it may not be spinning properly

it could be so many different things :/

 

[tom_gr7]

Is this also ya boot drive?

you could try a few things, I'd run disk cleanup and disk defragmenter (you can find them in the system tools folder in accessories on the start folder) and see if that helps at all.

i'd also run a virus scan just for good measure

 

[brucechich]

No its quiet and cool by the feel of it.

My boot drive is a 240 kingston ssd, this is my second drive, tried windows defrag and it crashes so I installed auslogics disk defrag and that has just finished defraging the hd, 1.5 hours later? 1.5 hours to defrag a hd wow, this drive was slow when I got the computer and has been getting slower over time, I have 970gb free on it, just dont understand why its so slow.

 

[vanthus]

Try running the WD diagnostic tool,WinDig.
http://support.wdc.com/product/download.asp?groupid=613&sid=3&lang=en

 

[brucechich]

Thanks I tried the WD diagnostic tool and it didnt find anything wrong with the hd. At the moment this is the slowest hd I have ever used concidering the cost of it I wished I had stuck with the seagate one I normaly use.

 

[Karnor00]

30 seconds to open a folder isn't an indication of a slow HDD, its an indication that something is wrong. Either something wrong with the setup on your system, or something wrong with the HDD. Given that you aren't reporting any problems with your SSD, this suggests that either the HDD is faulty, or its very oddly connected to your system.

I would suggest calling tech support and see what they say - as you bought the system in February it will still be in warranty

 

[mantadog]

At first i though you ment it was slow vs your SSD, but then i see 30 seconds to do a simple task like opening a folder. Reminds me of only of my (very) old HDD's in my past computer, it slowed to a snails pace over a couple of months then just died after a restart. So i would put money on it being the drive, presuming your virus free etc as you seem to have checked most things already.

I would ring up and get a new drive sent out, i have a 1TB caviar black and it is so much faster than anything i have had in my older computers. Hard drive failure of some discription is fairly common, you just got unlucky this time thats all. If you can back everything up to your SSD/external HDD or whatever and i would be willing to bet that a new drive will solve your problems.