Hi, I RMA'd my Vyper a couple of weeks ago after only owning it for about three days. It had crashed a few times, the first of which was during a Windows update. There was no bsod, no error message, just complete power off and the final time the laptop wouldn't restart. The LEDs and fans would be active but no display and no boot, it would constantly just turn itself on and off again after a short time. The USB ports seemed to be powered but I wasn't able to use a recovery disk.
PCS informed me that the motherboard had developed a fault and they replaced it for me and sent it back. However, within three hours of having it back the same fault has occurred. The laptop was functioning fine, no crashes this time, all I did was restart it and it won't boot.
Two dodgy motherboards in a row seems highly unlikely so I'm wondering if anyone else has experienced a similar problem or has any idea of what the issue could be. Could it be a software issue or another component in the system that is damaging the motherboard or could it be an issue on my end? I'm getting a bit paranoid now that it could be my power sockets or hdmi devices that are causing it, what is the likelihood of that?
Chassis & Display
Vyper Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 2070 SUPER - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
1st M.2 SSD Drive
1TB INTEL® 660p M.2 NVMe PCIe SSD (up to 1800MB/sR | 1800MB/sW)
PCS informed me that the motherboard had developed a fault and they replaced it for me and sent it back. However, within three hours of having it back the same fault has occurred. The laptop was functioning fine, no crashes this time, all I did was restart it and it won't boot.
Two dodgy motherboards in a row seems highly unlikely so I'm wondering if anyone else has experienced a similar problem or has any idea of what the issue could be. Could it be a software issue or another component in the system that is damaging the motherboard or could it be an issue on my end? I'm getting a bit paranoid now that it could be my power sockets or hdmi devices that are causing it, what is the likelihood of that?
Chassis & Display
Vyper Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 2070 SUPER - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
1st M.2 SSD Drive
1TB INTEL® 660p M.2 NVMe PCIe SSD (up to 1800MB/sR | 1800MB/sW)