Vyper 17.3 fan vibration

[stetib]

Hi there

Received my laptop today, happy with the performance so far but when the fans spin up I can feel them through the chassis. Is this common? It is quite pronounced and seems a little odd to me as it is distracting when playing a game.

Any help appreciated!

 

[stetib]

Sorry, realised I should have posted my build.

Chassis & Display	Vyper Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)	Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo)
Memory (RAM)	32GB Corsair 2666MHz SODIMM DDR4 (2 x 16GB)
Graphics Card	NVIDIA® GeForce® RTX 2070 SUPER - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive	1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Memory Card Reader	Integrated Micro-SD Memory Card Reader
AC Adaptor	1 x 230W AC Adaptor
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Battery	Vyper Series Integrated 91WH Lithium Ion Battery
Thermal Paste	ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card	2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & Wireless	GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options	1 x THUNDERBOLT 3 PORT + 3 x USB 3.1 PORTS
Keyboard Language	VYPER 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System	NO OPERATING SYSTEM REQUIRED
Operating System Language	United Kingdom - English Language
Windows Recovery Media	NO RECOVERY MEDIA REQUIRED
Office Software	FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus	NO ANTI-VIRUS SOFTWARE
Browser	Google Chrome™
Notebook Mouse	INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam	INTEGRATED 1MP HD WEBCAM
Warranty	3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee	1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery	STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time	Standard Build - Approximately 7 to 9 working days
Welcome Book	PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

Have installed a fresh copy of Windows and the issue is still there. I might be being over sensitive but all the other laptops I have owned I have not been able to feel the fan movement noticeably where I rest my left hand to use the keyboard.

 

[ubuysa]

Can you record the sound it makes and upload it somewhere so we can hear it?

I would also suggest opening the case so you can see the fans. That will allow you to confirm it's the fans and get a better recording. With the laptop turned off just see whether the fans look to be installed properly.

 

[stetib]

Hi there,

Thanks for the reply,the fans actually sound fine, I can upload them later but is nothing unusual to share.

I think it is actually the NVMe drive. I added another 970 Evo from my old laptop which is barely used and am pretty sure that is the culprit as it only rumbles through the case when there is hard drive activity, when the fans are at full blast there is not a noticeable vibration.

The drive is functioning correctly. Is it how it is seated? Never experienced this kind of issue before.

Thanks!

 

[SpyderTracks]

Hi there,

Thanks for the reply,the fans actually sound fine, I can upload them later but is nothing unusual to share.

I think it is actually the NVMe drive. I added another 970 Evo from my old laptop which is barely used and am pretty sure that is the culprit as it only rumbles through the case when there is hard drive activity, when the fans are at full blast there is not a noticeable vibration.

The drive is functioning correctly. Is it how it is seated? Never experienced this kind of issue before.

Thanks!

NVME drives are solid state so there are zero moving parts ie zero vibration.