Vortex III - CD Rom noise problems

Ihai

Member
Whenever the CD-Rom drive is spinning at a high speed it makes a really loud vibrating noise. I first noticed this when I was installing guild wars 2.

I checked around on the web, some people thought it may be due to the angle when a laptop is on a cooler, so I tried it without and still the same problem. It could have also been the disk, so I tried a different disk (the driver one which comes with the laptop). Had the same issue, although it did not seem to be as loud, I'd put this down to the drive not spinning as fast (you could certainly hear the loud vibrating sound rising up).

I've only had the laptop since 19.11.2012, so I was wondering what people thought on the matter. Should I contact PCS and just get them to look at it? I've ruled out any external factors as far as I can tell and so I just put it down to a fault with the laptop. I'm guessing either the guy at quality control had some serious hearing issues (joking of course) or that DPD weren't so careful. Slightly surprised being damaged in a courier given I opted for the extra special care delivery.
 

NMEBowen

Master Poster
Eject the CD and leave the drive open you should see some screws press firmly around them and see if there is any play in the drive if there is and you have a screwdriver that fits it correctly tighten the screw slightly but be sure not to over tighten it.

If this isnt the case there has to be an issue with the drive rather than the laptop case so its best to ring pcs they will most likely either ask for a rma or simply send you another drive to fit as cd drives are sort of plug and play and are not integral(extremely easy to fit).
 

Ihai

Member
Thanks for the reply :). I've pressed around the screws (the ones ontop where the disk would sit and the few ones underneath) they seem to be pretty solid, not got a screwdriver at hand sadly. Going to give PCS a call later I think.

I think it could be a drive issue, the ridge/gap between the actual drive and case gets smaller the further to the front of the keyboard it gets and I'm think maybe that's why when it spins fast it vibrates a lot.
 

Ihai

Member
Called PCS today and was very happy with the help I received, they're sending out a replacement drive and possibly the screwdriver I need haha :)
 
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