Vortex 15" Laptop freezing, and occasionally not resuming from hibernation

brwnbread

Member
Sometimes, the laptop freezes and I cant move the mouse or anything with no error messages. It happens at random times, even when I am not doing much on it (just on a web browser or something). Is this a hardware error or something? Is reinstalling windows a likely or possible fix? Oh and the temperatures are low at around 50 degrees when it happens. This is starting to happen at least once a day...

Also sometimes, when resuming windows from hibernation, it stays on a black screen and never loads; I have to restart the laptop manually and lose my resume. Is there a fix for this?

Also, if I open up the laptop, and use a can of air to clean the dust out... does this void any warranty? If not, is there anything that tells me how exactly to open the system?

Thanks
 
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