hi there was trying to do a system restore as i feel a windows update may be playing my pc up a little and basically its not working. it shuts down as though its going to restore as norrmal, but on reboot it says it cannot be done and this may be done due to antivirus program running. I am using kasperky internet package, so i thought ok i will just disable the av software so i disabled it and then tried system restore again. Exactly the same happend, any one else had an issue like this is the past?