Still in pre-production?

[daryl]

Hi PCS - can you please cofirm when it is likely that order 373616 will move to build stage (been in pre-production since 10th of January)? Sorry for being impatent.

Thanks,

daryl

 

[Rakk]

Well, you're on the 9th working day so far (inc the 10th), so I suspect soon unless something has been delayed, but for specific information your best bet is to check your order status and see if there's any notes attached or ring up the support line on 0844 499 4000.

 

[willh]

It won't be long mate... Mine was in pre-prod from the 4th, went into build yesterday and is now in test, things will progress v. quick once it gets into building. Out of interest what spec did you order as from what i can gather there was a shortage of some Nvidia GTX cards (mine was the 460), but this has been resolved. As Rakk says if you are desperate to know give them a call, I am sure they will be most helpful.

 

[Meds]

Hey,

Your order is still in the queue to be built and will move into production shortly, probably early next week. January is historically our busiest month of the year and we are doing our best to dispatch orders as quickly as we can without jeopardising quality.

We understand you're eager to get your hands on your new PC and we appreciate your patience with us during this busy period.

 

[Maddeth]

Hi PCS - can you please cofirm when it is likely that order 373616 will move to build stage (been in pre-production since 10th of January)? Sorry for being impatent.

Thanks,

daryl

I was in the same boat, things are moving along now, don't worry you will get there!!

Well, you're on the 9th working day so far (inc the 10th), so I suspect soon unless something has been delayed, but for specific information your best bet is to check your order status and see if there's any notes attached or ring up the support line on 0844 499 4000.

I would just like to say, you said the same on my thread. I wish to express that it 9-13 days from processing, not pre-production.

 

[Rakk]

I would just like to say, you said the same on my thread. I wish to express that it 9-13 days from processing, not pre-production.

Thats why I added an extra day than if I'd said from processing - counting whole days only (when I first read yours I didnt realise it was from pre-prod rather than processing).

 

[daryl]

Thank you all for the replies. I am sure it will be worth the wait......

Case
COOLERMASTER SILEO 500 QUIET MID TOWER CASE
Processor (CPU)
Intel® Core™i7-2600 Quad Core (3.40GHz, 8MB Cache) + HD Graphics
Motherboard
ASUS® P8P67 PRO: USB 3.0, SATA 6.0GB/s, CrossFireX™ / SLI SUPPORT
Memory (RAM)
8GB SAMSUNG DDR3 DUAL-DDR3 1333MHz (2 X 4GB)
Graphics Card
NONE, I ALREADY HAVE A GRAPHICS CARD
Memory - 1st Hard Disk
640GB WD CAVIAR BLACK WD6402AAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader
INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply
CORSAIR 650W TX SERIES (TX650) 80+ ULTRA QUIET PSU (£78)
Processor Cooling
SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19)
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
ONBOARD GIGABIT LAN & WIRELESS 802.11N 300Mbps PCI-E CARD (£19)
USB Options
6 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS STANDARD
Operating System
Genuine Windows 7 Professional 64 Bit - inc DVD & Licence (£109)
Office Software
NO OFFICE SOFTWARE
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour) (£5)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 9 to 13 working days
Quantity
1

Price: £907.00 including VAT and delivery.

I have also sent a Nvidia quadro 600 to PC specialist (for cad work) from Amazon to be fitted into the machine. unfortunately, pc specialist did not have this card when ordered and I was advised by call centre to buy from elsewhere and send to them. 2 days later, it was available on configurator; I would have preferred to have given the card money to PC specialist!

 

[SimonM]

January is historically our busiest month of the year and we are doing our best to dispatch orders as quickly as we can without jeopardising quality.

I'm sure even the most impatient of us would rather wait an extra day or so rather than push you into any compromise on quality.

A reputation for quality has got to be worth more than a reputation for speed - even to the most impatient gamer.

The trouble is that each of us wants you to take the extra 20 mins on our build, just not on all those in the queue in front of it.

 

[hartley]

Mine was in the pre-production for a little while , but it enters the building stage and with 3 days I received my PC . IT IS A DADDY!! have to say. just have faith in pcs .

 

[daryl]

15 working days later and still in building (been there for 5 days) - Is there a problem?

Thanks,

Daryl

 

[SimonM]

Is there a problem?

I think the official way to find out is to log into your account on the main site & send an email from there. Officially, the forum isn't the place to ask, but you might get lucky - it's happened before!