[SOLVED] Ubuntu 20.04.2 The touchpad on my Initia 15.6 does not work properly

T

theAlpman

Member
Hello,

I cannot scroll using the touchpad, with 2 fingers nor on the side with one finger : it is as if I was using only one finger.
I'm working with Ubuntu 20.04.2.
Do you have an idea ? Do I need to (re)install some drivers ?
Thank you,
Regards

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Chassis & Display
Initia Series: 15.6" Matte Full HD 60Hz 45% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i5 Quad Core Processor i5-10210U (1.6GHz, 4.2GHz Turbo)
Memory (RAM)
16GB Corsair 2133MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
Integrated Intel® HD Graphics
1st Storage Drive
1TB SEAGATE BARRACUDA 120 2.5" SSD, (up to 560MB/sR | 540MB/sW)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 45W AC Adaptor
Power Cable
1 x 1 Metre Cloverleaf European Power Cable
Battery
Initia Series Integrated 36WH Lithium Ion Battery
Sound Card
Intel 2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 1 x USB 3.2 PORT + 2 x USB 2.0 PORTS
Keyboard Language
MULTI COLOUR BACKLIT FRENCH KEYBOARD
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
France/République Française - French Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Chassis
Clevo NL51CU FHD (i5-10210U, FHD, 60Hz N4)
 
Stephen M

Stephen M

Author Level
Cannot offer a solution but I have found Ubuntu to be a bit problematic for six or so months. Am using Manjaro more and stuff like that which was not working with Ubuntu worked out the box with Manjaro.

Also had audio problems with Ubuntu and as generally happy with Manjaro mainly use that, just check back from time to time to see what Ubuntu is like after updates.
 
M

MicFli

New member
Is your touchpad recognised as a touchpad? i.e. what is the response to the xinput command?

If it's not recognised as a touchpad, have a look at my reply on this other thread: https://www.pcspecialist.co.uk/forums/threads/15-6-initia-amd-working-99.75939/post-552937

If it is recognised as a touchpad, what scrolling options do you have enabled? e.g. via Settings or Tweaks or using xinput set-prop...?

FWIW I have:
libinput Scroll Methods Available (318): 1, 1, 0
libinput Scroll Method Enabled (319): 0, 1, 0

which is two-finger scrolling disabled, and edge-scrolling enabled.
 
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