Ryzen 5900x + Corsair H100x temperature issues

[rickyd493]

Hey guys,

I've emailed PCSpecialist about this directly but thought I'd post here as well and see if anyone's got any ideas.

I got my PC a couple days ago and it's running great except I'm slightly concerned about some of the temperatures I'm seeing.

I was on the phone to one their tech support employees yesterday (who was very helpful) who ran a stress test with temperatures maxing out at around 78 degrees C which is a bit higher than I was anticipating but they told me it was fine and there should be no problems. That's fine but I'm also slightly concerned about the temps I'm getting while idle or under small loads.

When I open up the bios settings the CPU temp sits at around 50 degrees which is quite high I think for completely idle in the bios. It seems to spike up to around 60-65 degrees under the smallest amount of load. When playing a game under around 20-30% load the temps were creeping up to 75 degrees C. When the temperatures get that high the fans start getting quite loud which is disappointing considering I'm supposed to have ultra quiet fans. Additionally with a 240mm cooler (and based on some research) it seems like the temperatures shouldn't be as high as they are.

I can hear a small bit of clicking from the pump which hasn't disappeared over the past few days which I'm slightly concerned about as well.

What steps can I take to troubleshoot and fix this issue?

Full Spec:

Case
CORSAIR iCUE 465X RGB GAMING CASE
Processor (CPU)
AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 3070 - HDMI, DP
1st M.2 SSD Drive
2TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Power Supply
CORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H100x Hydro Cooler w/ PCS Ultra Quiet Fans
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Insurance
Simplesurance Purchase Protection inc. Accidental Damage & Theft
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 15 to 18 working days
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[SpyderTracks]

Firstly, Ryzen doesn't play nice with most motherboard sensors... it's best to ignore those readings and install Ryzen Master whilst uninstalling any other temp readers as they can conflict.

https://www.amd.com/en/technologies/ryzen-master

Secondly, that cooler actually comes pre applied with higher quality paste, and it would have been better to leave it at that. With them manually applying their own paste, it could be a bad paste job, but firstly, take a look at the Ryzen Master temps.

You say 5900x, but in the specs it's the 5800x? Which one is it?

Have you gone through and applied all windows updates?

 

[rickyd493]

Yeah, I've went and edited the post. The "post spec to forums" output didn't contain my changes for some reason.

I've installed Ryzen master as well and the temps seem high in that too.

Windows is up to date.

 

[SpyderTracks]

I've installed Ryzen master as well and the temps seem high in that too.

What are the temps on both resting and under load?

In resting you need to go into Task Manager and make sure there isn't a process that's gobbling CPU as that's not resting. On any new system, there will be a few days before all windows updates have applied and windows has indexed everything it needs. Those things will take CPU power in the background.

Under load, you can use something like Aida64 or Prime95 (I'd recommend Prime95).

Those will only target the CPU.

 

[SpyderTracks]

If you are able, I would open the case, stick your phone in and try and record the pump clicking noise...it will need to then be uploaded to somewhere like One Drive (make sure to set permissions to public) and then link to it here. That way we can hear it

God, I totally missed that part!

Can you also take a photo of the internals and upload? Really looking for how the radiator is mounted within the case compared to the level of the CPU heatsink.

 

[SpyderTracks]

Yeah, I was just thinking something is configured incorrectly...then saw the pump clicking bit and wondered if it was a pump failure, maybe an air bubble or something

It's quite possible the radiator has been mounted incorrectly and it's pumping air, clicking is often a symptom of that, and would explain the high temps.

Good spot

 

[rickyd493]

Idle is looking like this:

Under stress:

I've put HWMonitor in there as well as that's what the support person was using as well - you're right they are different temps and the ryzen master ones look more reasonable, typically 5-10C lower. It seems like maybe the fan curve is using this higher temp and causing it to spin up more than necessary maybe?

I also just fired up a game and at 20-30% load ryzen master was reporting about 60-65C while the game was reporting 65-72C.

I'll try and get a vid of the clicking sound just now - think there's bubbles in the pump perhaps.

 

[SpyderTracks]

I've put HWMonitor in there as well as that's what the support person was using as well - you're right they are different temps and the ryzen master ones look more reasonable, typically 5-10C lower. It seems like maybe the fan curve is using this higher temp and causing it to spin up more than necessary maybe?

You'll need to uninstall HWMonitor as it will conflict with Ryzen Master.

If you can take a picture of the internals as well, need to see how the radiator is mounted in relation to the CPU heatsink.

 

[Don Coyote]

High temperatures are apparently normal for the AMDs as posted here The noise from the fans can be sorted by a custom fan curve, I have found very similar temperatures but everything seems fine and I just get the fans to run faster when the package temperature is above 60 degrees C. The clicking noise is worrying but are you sure it is the fan and not a HDD if you added one separately?

 

[Don Coyote]

I have also noted that when running a different monitoring software then iCue loses the performance tab for the case fans which can affect the fan speeds.

 

[SpyderTracks]

High temperatures are apparently normal for the AMDs as posted here The noise from the fans can be sorted by a custom fan curve, I have found very similar temperatures but everything seems fine and I just get the fans to run faster when the package temperature is above 60 degrees C. The clicking noise is worrying but are you sure it is the fan and not a HDD if you added one separately?

I have also noted that when running a different monitoring software then iCue loses the performance tab for the case fans which can affect the fan speeds.

It's an H100x so has no software control

 

[Don Coyote]

My bad

 

[rickyd493]

Ok so:

- I've uninstalled any other monitoring software that was installed
- I disconnected the HDD and the clicking persisted
- I got a recording of the noise - it's a bit faint against all the fan noise: https://drive.google.com/file/d/13oW8a6iTHDIrQRprZgEgE2iTeekf1s1F/view?usp=sharing
- Here's a pic of the setup:

(I know it shouldn't be on the floor, I've ordered a stand for it. And yes the cables are a mess 😂)

 

[rickyd493]

High temperatures are apparently normal for the AMDs as posted here The noise from the fans can be sorted by a custom fan curve, I have found very similar temperatures but everything seems fine and I just get the fans to run faster when the package temperature is above 60 degrees C. The clicking noise is worrying but are you sure it is the fan and not a HDD if you added one separately?

Thanks for the link, seems like higher temps are to be expected to some extent - never used AMD before!

 

[jamiephillips909]

Ive read that gently tilting your pc at a 45 degree angle while the pump is running can dislodge trapped air in the pump from the corsair trouble shooting guide on there webby

Make sure the pump is not the highest point in your loop so that air collects in the radiator instead of in the pump.
Gently tilt the PC system forward and backwards to help work the bubbles through the cooler.
Set the pump performance mode to “Extreme” and let it run for an hour to clear out the air bubbles from the pump chamber.
If you still hear bubbling noise, try rotating your PC 45 degrees in several directions gently while the pump is running.
If you have traditional spinning disks hard disk drives, disable them before moving your computer during operation.

 

[SpyderTracks]

Ive read that gently tilting your pc at a 45 degree angle while the pump is running can dislodge trapped air in the pump from the corsair trouble shooting guide on there webby

Make sure the pump is not the highest point in your loop so that air collects in the radiator instead of in the pump.
Gently tilt the PC system forward and backwards to help work the bubbles through the cooler.
Set the pump performance mode to “Extreme” and let it run for an hour to clear out the air bubbles from the pump chamber.
If you still hear bubbling noise, try rotating your PC 45 degrees in several directions gently while the pump is running.
If you have traditional spinning disks hard disk drives, disable them before moving your computer during operation.

It's not an i series cooler so has no software mode adjustment, but the rest still stands, it's a worthwhile thing to clear out air in the system.

It will probably settle down itself over a couple of days, new coolers always take a little time to bed in.

 

[rickyd493]

Ive read that gently tilting your pc at a 45 degree angle while the pump is running can dislodge trapped air in the pump from the corsair trouble shooting guide on there webby

Make sure the pump is not the highest point in your loop so that air collects in the radiator instead of in the pump.
Gently tilt the PC system forward and backwards to help work the bubbles through the cooler.
Set the pump performance mode to “Extreme” and let it run for an hour to clear out the air bubbles from the pump chamber.
If you still hear bubbling noise, try rotating your PC 45 degrees in several directions gently while the pump is running.
If you have traditional spinning disks hard disk drives, disable them before moving your computer during operation.

Thanks for the suggestion, I noticed something interesting while doing this. Tilting forward and backwards hasn't made any difference but I did try tilting side to side a bit as well - when I tilted to the left (ie. mobo facing towards the ground) the noise persisted but if I tilted it to the right (ie. mobo towards the ceiling) the noise disappeared.

Does this give any insight into the potential problem?

 

[rickyd493]

Thanks for the suggestion, I noticed something interesting while doing this. Tilting forward and backwards hasn't made any difference but I did try tilting side to side a bit as well - when I tilted to the left (ie. mobo facing towards the ground) the noise persisted but if I tilted it to the right (ie. mobo towards the ceiling) the noise disappeared.

Does this give any insight into the potential problem?

Actually the noise gets more frequent if I tilt to the left

 

[jamiephillips909]

Actually the noise gets more frequent if I tilt to the left

I imagine its the air still trapped in the pump tho I cannot be certain as I personally haver never owned a aio but will in next build so I always look at known issues of components just so if it arises I have a vague idea of what it might be

 

[jamiephillips909]

I imagine its the air still trapped in the pump tho I cannot be certain as I personally haver never owned a aio but will in next build so I always look at known issues of components just so if it arises I have a vague idea of what it might be

Posts ive seen that may be related

On 6/19/2017 at 2:25 AM, CoolBeans72 said:
No, there is water circulating through the pump. I can feel it going through the tube, and my cpu temps are were they should be.

Yeah, I added an edit to my post. Sometimes, small pockets of air can still cause that clicking noise. I just remembered I had the same issue on my EVGA CLC 280. I fixed it by holding my tubes straight for a minute or so, with the rad in the air. Put it back in the system, and no clicking. If you have the spare time, would give that a shot.