Hi, so II had problems since pretty much start after owning it for few months it started crashing with bsod maybe once every 2 weeks, sometimes few times a day and stop for good month. Checked temps looked fine nothing over 70-80C ish. Mostly gaming it would happen. Recently it became more and more unstable it would just freeze without bsod have to hard turn off laptop. Few days ago it just started crashing with bsod with different error codes but it was caused by razer synapse so updating software fixed it. But my random freezing or occasional bsod still happens. Is there a way to know whats causing this is it windows or is it hardware I'm not very knowledgeable about these errors. Maybe someone having same issues.
Chassis & Display
Recoil Series: 17" Matte QHD+ 240Hz sRGB 100% LED Widescreen (2560x1600)
Processor (CPU)
Intel® Core™ i9 24 Core Processor 13900HX (5.4GHz Turbo)
Memory (RAM)
32GB Corsair 4800MHz SODIMM DDR5 (2 x 16GB)
Graphics Card
NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX® 12.1
Liquid Series® Laptop Cooling
PCS Liquid Series® Laptop Cooler
1st M.2 SSD Drive
1TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
2nd M.2 SSD Drive installed by myself
2TB SAMSUNG 990 PRO M.2
Memory Card Reader
Integrated SD Memory Card Reader
AC Adaptor
1 x 330W AC Adaptor
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Battery
Recoil Series Integrated 99WH Lithium Ion Battery
Thermal Paste
LIQUID METAL PERFORMANCE COOLING
Sound Card
Nahimic by SteelSeries 2 Channel HD Audio
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX211 (2.4 Gbps) + BT 5.3
USB/Thunderbolt Options
1 x THUNDERBOLT 4 PORT + 3 x USB 3.2 PORTS
Keyboard Language
RECOIL 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 11 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
Chassis & Display
Recoil Series: 17" Matte QHD+ 240Hz sRGB 100% LED Widescreen (2560x1600)
Processor (CPU)
Intel® Core™ i9 24 Core Processor 13900HX (5.4GHz Turbo)
Memory (RAM)
32GB Corsair 4800MHz SODIMM DDR5 (2 x 16GB)
Graphics Card
NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX® 12.1
Liquid Series® Laptop Cooling
PCS Liquid Series® Laptop Cooler
1st M.2 SSD Drive
1TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
2nd M.2 SSD Drive installed by myself
2TB SAMSUNG 990 PRO M.2
Memory Card Reader
Integrated SD Memory Card Reader
AC Adaptor
1 x 330W AC Adaptor
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Battery
Recoil Series Integrated 99WH Lithium Ion Battery
Thermal Paste
LIQUID METAL PERFORMANCE COOLING
Sound Card
Nahimic by SteelSeries 2 Channel HD Audio
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6E AX211 (2.4 Gbps) + BT 5.3
USB/Thunderbolt Options
1 x THUNDERBOLT 4 PORT + 3 x USB 3.2 PORTS
Keyboard Language
RECOIL 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 11 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs