Random Pump Failure's & Game Crashes

Marksy68

New member
Hi All

First post on here and id like to say im not the most technical minded to be honest. Ive had this PC about 4 months. Ive been on and off with PCS regarding it but trying to avoid 1. Removing parts myself & 2. Sending it back.

So i am running into issues regarding Pump Failure for no reason at all at times where the icue just drops and all of sudden im pushing temps around 90 degrees, if im on a game it will go so slow and crash as it happens. Ive also noticed when returning to NMS its now doing this. I know the PC should run this game on max settings but i dont even have them on it its currently on High. I believe all drivers are up to date. Can i add the thing is loud aswell like the fans just seem so loud compared to previous build

Case
FRACTAL NORTH TG XL GAMING CASE (BLACK)
Processor (CPU)
AMD Ryzen 9 9950X 16 Core CPU (4.3GHz-5.7GHz/80MB CACHE/AM5)
Motherboard
ASUS® ROG CROSSHAIR X670E HERO (AM5, DDR5, PCIe 5.0, Wi-Fi 6E)
Memory (RAM)
32GB Corsair DOMINATOR TITANIUM DDR5 6400MHz (2 x 16GB) KIT
Graphics Card
24GB NVIDIA GEFORCE RTX 4090 - HDMI, DP
Graphics Card Support Bracket
NONE (BRACKET INCLUDED AS STANDARD ON 4070 Ti / RX 7700 XT AND ABOVE)
1st M.2 SSD Drive
4TB CRUCIAL T705 GEN 5 M.2 NVMe PCIe SSD (up to 14,100MB/sR, 12,600MB/sW)
1st Storage Drive
8TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 5400RPM, 256MB CACHE
DVD/BLU-RAY Drive
NOT REQUIRED
Power Supply
CORSAIR 1000W RMx SERIES™ - MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Braided Power Supply Cables
CORSAIR Premium Individually Sleeved PSU Cable Kit Pro (40 Series) - Black
Processor Cooling
CORSAIR ICUE LINK H150i RGB HIGH PERFORMANCE CPU COOLER
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
Wireless Network Card
NOT REQUIRED
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 inc. Game Optimizer - Free 90 Day License
Browser
Microsoft® Edge
Warranty
Year Standard Warranty (6 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
SCOTTISH HIGHLANDS & UK OFFSHORE ISLANDS / N IRELAND
Build Time
Standard Build - Approximately 3 to 5 working days
Miscellaneous
PCSpecialist 2023 Holo Sticker Sheet
Welcome Book
PCSpecialist Welcome Book

Any advice to prevent this happening please send my way, again not very technical so dumb it down haha.

thanks


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Last edited:

Marksy68

New member
Just there now again left the PC on to go to the kitchen came back 9 notifications on iCUE Pump Failure and RGB was off. What could it possibly be
 

SpyderTracks

We love you Ukraine
Just there now again left the PC on to go to the kitchen came back 9 notifications on iCUE Pump Failure and RGB was off. What could it possibly be
Pump failure?

You'd need to RMA it, I would RMA the whole system as there could be damage to the CPU / motherboard if it's been used without an active pump.
 

Marksy68

New member
Hi Thanks for the reply

I've been going over it a while with PCS and they offered to RMA, though was away for a while when we discussed in October though i have requested it now with them hoping to get this issue resolved.

Will update accordingly.

Thanks
Ryan
 
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