Please can someone advise on my PCs looping issue

[KaseyRaccoon]

Hello !

I am stuck on an issue that has left my PC unusable.
It is stuck in an infinite boot loop now for months - which is honestly quite awful and annoying now. This happend once before around 3 years ago, after an update, and after 2 days of being left to do it's thing, it was fine up until January of 2025.
I have updated all drivers, it is updated to Windows 11 and ive attempted any further updates in the sporadic moments that it works again.
Any updates or changes, no matter how small, send it into a reboot loop for days until it turns itself off and then resumes the loop when turned back on.
I've reverted back to previous dates in system restore and even wiped my PC and done a clean install, but it still happens. I want you to understand i haven't changed anything either, this just happend. And keeps happening.

I've had people tell me my BIOs is outdated aswell as some drivers but this is the issue, as mentioned, any changes cause this to happen, even a windows update or a prompt to restart to install a program so I can't alter anything anymore at the risk of this being stuck in a loop... nothing is working.

Please can you advise me or help me with where to go or what to do next? This PC is very important to me and being unable to use it is causing alot of issues and definitely making my life a little more difficult.

I really appreciate any help you can give me.

Case
NZXT H511 MID-TOWER GAMING CASE (
Processor (CPU)
AMD Ryzen 5 3600XT Six Core CPU (3.8GHz/35MB CACHE/AM4)
Motherboard
GIGABYTE B450 AORUS ELITE: DDR4, USB 3.1 - ARGB Ready
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 2060 SUPER - HDMI, DP - VR Ready!
1st M.2 SSD Drive
512GB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W)
Power Supply
CORSAIR 650W CV SERIES™ CV-650 POWER SUPPLY
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 120 Series RGB High Performance Liquid Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans
3 x PCS ARGB LED Fan + Controller Kit
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit
Operating System Language
United Kingdom - English Language

Monitor
IIYAMA E2283HS-B3 21.5" Widescreen Monitor x 2

(This is what I ordered and nothing has been changed yet, although I am eyeing a new GPU if my PC ever works again).




Kind Regards KaseyRaccoon.

 

[SpyderTracks]

What BIOS version are you on?

And you say it’s in a loop but not what that loop is, can you describe each stage?

 

[KaseyRaccoon]

It keeps reverting back to the original BIOS (F52d?) Whenever I try to update it. It outright refuses. I've tried updating via windows in the Gigabyte center app and also via Q-Flash.

So the Loop is generally, Turn on PC > PCS screen shows with the black screen and logo and then the loading wheel continually turns. Can go on for days until it just turns off and then I get the below loop.

Turn on PC > PCS logo screen for hours > Windows log in > All updates incomplete or unable to complete until restart. Then this cycle all over again and says it is automatic repairing due to shut down failure.

It seems to keep wanting to revert to its original state. It is stopping me doing any updates for AMD, nvidia, BIOS, windows, anything really, even though they are needed as it won't run properly without them and it's stopping me from gaming or browsing.
It will say it has downloaded any type of updates, installing them and when it goes to restart, the loops happen too.

It is definitely being shut down properly and before this issue was fine, all drivers updated regularly, updates ran, memory is fine and plenty of space. Cleaned regularly. It's basically unusable at this point, even a fresh install hasn't helped as once you log in and start needing to update to new versions if anything it just loops again.

Hope that helps a little.

 

[SpyderTracks]

It keeps reverting back to the original BIOS (F52d?) Whenever I try to update it. It outright refuses. I've tried updating via windows in the Gigabyte center app and also via Q-Flash.

So the Loop is generally, Turn on PC > PCS screen shows with the black screen and logo and then the loading wheel continually turns. Can go on for days until it just turns off and then I get the below loop.

Turn on PC > PCS logo screen for hours > Windows log in > All updates incomplete or unable to complete until restart. Then this cycle all over again and says it is automatic repairing due to shut down failure.

It seems to keep wanting to revert to its original state. It is stopping me doing any updates for AMD, nvidia, BIOS, windows, anything really, even though they are needed as it won't run properly without them and it's stopping me from gaming or browsing.
It will say it has downloaded any type of updates, installing them and when it goes to restart, the loops happen too.

It is definitely being shut down properly and before this issue was fine, all drivers updated regularly, updates ran, memory is fine and plenty of space. Cleaned regularly. It's basically unusable at this point, even a fresh install hasn't helped as once you log in and start needing to update to new versions if anything it just loops again.

Hope that helps a little.

So begs the question, what method did you use to clean install?

There is no BIOS version F52D, it's 4 numbers for the version number.

 

[KaseyRaccoon]

A USB stick with windows 11. As mentioned it all works fine. Had to do this method because even through the windows website it wasn't downloading and installing.

Can you advise on where I find the bios version? All I can find is F52d and the latest is F67d which is what comes up with i go online and when i asked advice from a friend, he said thats what it was. I apologise if I'm giving the wrong information. I think when the PC was built the Asus motherboard was changed due to no stock so it is a GIGABYTE B450 AORUS ELITE: DDR4, USB 3.1 - ARGB Ready

 

[KaseyRaccoon]

I've updated the specs, i apolgise. When It offered to post them it didn't include the changes they added when building it.

 

[ubuysa]

If you've 'wiped your PC and done a clean install' then you must have been able to boot the Windows installation media. That suggests two things....

1. Your basic hardware is fine
2. You have reinstalled the problem driver(s)

It's likely BSODing on a bad third-party driver that's loaded at boot time. If, when you clean installed, you went on and installed all your third-party apps and devices, then it's very likely that you have just reinstalled the problem driver(s).

You need to clean install, from bootable media, again. This time unplug everything except the mouse. keyboard, and one monitor. Use a wired mouse and keyboard too if you can. Delete all existing UEFI partitions during the install (choose a custom install to do that) and STOP once you have Windows installed and all Windows updates installed. Then test it thoroughly to be sure it boots normally.

You'll then need to proceed slowly and carefully. First plug in any external devices, one at a tiome. Install any drivers they may require. Check that it reboots after each device. Then do the same with apps. Install them one at a time and be sure it boots after each install.

 

[SpyderTracks]

A USB stick with windows 11. As mentioned it all works fine. Had to do this method because even through the windows website it wasn't downloading and installing.

What method did you take though, describe the process.

I think when the PC was built the Asus motherboard was changed due to no stock so it is a gigabyte B450M DS3H V2 (rev. 1.x)?

Rather than assuming, if you can post a screenshot of your system information page

The specs you posted stated the Asus board, if it's changed it would be in those specs, so not sure why that wasn't copied?

 

[KaseyRaccoon]

What method did you take though, describe the process.


Rather than assuming, if you can post a screenshot of your system information page

The specs you posted stated the Asus board, if it's changed it would be in those specs, so not sure why that wasn't copied?

I dont know why either but I've manually changed it in the specs for you. There were a few things wrong on the information.

I wiped the PC and chose to reinstall via USB windows 11. I'll be honest I thought I was okay with computers but I'm not the best with terminology and this has me confused.

 

[SpyderTracks]

I dont know why either but I've manually changed it in the specs for you. There were a few things wrong on the information.

I wiped the PC and chose to reinstall via USB windows 11. I'll be honest I thought I was okay with computers but I'm not the best with terminology and this has me confused.

It doesn't sound like you've clean installed to be honest, you can't wipe a PC before an install, there's no way to do that. It sound like you've done a windows reset from within windows.

Unless you can clearly describe the process you took, how you dealt with partitions, and how you configured the driver layer, then I think we'll assume a clean install is the best way forward.

And then after that I'd update your BIOS to F61

 

[KaseyRaccoon]

If you've 'wiped your PC and done a clean install' then you must have been able to boot the Windows installation media. That suggests two things....

1. Your basic hardware is fine
2. You have reinstalled the problem driver(s)

It's likely BSODing on a bad third-party driver that's loaded at boot time. If, when you clean installed, you went on and installed all your third-party apps and devices, then it's very likely that you have just reinstalled the problem driver(s).

You need to clean install, from bootable media, again. This time unplug everything except the mouse. keyboard, and one monitor. Use a wired mouse and keyboard too if you can. Delete all existing UEFI partitions during the install (choose a custom install to do that) and STOP once you have Windows installed and all Windows updates installed. Then test it thoroughly to be sure it boots normally.

You'll then need to proceed slowly and carefully. First plug in any external devices, one at a tiome. Install any drivers they may require. Check that it reboots after each device. Then do the same with apps. Install them one at a time and be sure it boots after each install.

Thanks for this. I'm willing to try again but I haven't added any drivers. The only additions were updates to AMD, Nvidia.

Though I have a question for you. Could a keyboard and mouse be causing this? I've had the same one from the day my PC arrived years ago but I've noticed when in this boot loop, the lights on the mouse and keyboard all light up initially and then go off completely like they're not even plugged in and will only come back on once all is running (a rarity).

 

[KaseyRaccoon]

It doesn't sound like you've clean installed to be honest, you can't wipe a PC before an install, there's no way to do that. It sound like you've done a windows reset from within windows.

Unless you can clearly describe the process you took, how you dealt with partitions, and how you configured the driver layer, then I think we'll assume a clean install is the best way forward.

Thank you, sorry I thought that was a clean install but I've definitely been educated haha.

I'll give it a shot this morning.

 

[Martinr36]

Download a new copy of Windows using the (Second option on linked page) to an 8GB (min) USB. Media Creation Tool
Boot that USB and choose a Custom Install.
Delete all UEFI partitions on the system drive (EFI System, Recovery, MSR Reserved, Primary).
Select the unallocated space that results and click the Next button. The installer will create the correct partitions and install Windows.
Run Windows Update repeatedly, even across reboots, until no more updates are found.
You may need/want to download and install the latest graphics driver from the Nvidia/AMD website (they change so regularly the latest version isn't always in the Windows libraries).
This is also worth a watch

 

[KaseyRaccoon]

Thanks for the replies.

I managed a fresh install and so far it's all working okay, managed to update all amd drivers and nvidia. Bios is still old though, I am nervous to update it.