pecking order for installing software?

O

oldson

Bronze Level Poster
bought my pc without OS.
i have windows 7 installed and most of my programs are running just fine.

the one that is bugging the hell out of me is AI suite 2.
it installs and runs , but the fanexpert 2 program fails to work.
i have all but given up, and have uninstalled the whole suite.
have read on many sites that asus software is notorious for being......well cack, basically.

is ai suite worth persisting with?


any way, i was wondering, as a general rule of thumb, what is the recommended order for installing software?
below is the order i used, should i have done something different?
1) installed win 7, 64 home prem.
2)installed mobo drivers, off supplied disc.
3) got wifi working.
4) installed IS (kaspersky 2012)
5) updated kaspersky
6) ran windows update
7) installed tune-up utilities. and AI suite 2, but cant remember in which order.

i am willing to start again. BUT, i have read that asus software is not all that!!, is it worth it?
everything else has worked brilliantly.
have loaded a couple of games, music player (foobar), a usb/spdif converter... all ok.
just ai suite 2 which is being a git.
have tried a download version from asus too, just the same.

all i really wnt is to be able to control fans/noise, and monitor temps, when running programs.
thanks for any advice
 
tom_gr7

tom_gr7

Life Serving
have you tried unistalling it, then installing again?

in what way does it fail?

wht mobo do you have mate? click here, http://www.asus.com/Motherboards/ - then find ya mobo, click on download, choose ya OS, then click utilities, then download the latest copy of asus suite.
 
Buzz

Buzz

Master
Yep as Tom said. Grab it again from the site.

AI Suite is different for different motherboards. They will all work with each board but will give issues if is incorrect version. Fully remove aisuite and download again like Tom suggested.

Also are your fans PWM fans. So that the AISuite can actually tell the fans to go up or down. Ideally the fans should be PWM if you are controlling the speeds.

PS: I personally think AIsuite is very good. And I have not heard many complaints with it myself once the correct version is installed.
 
O

oldson

Bronze Level Poster
already done what you suggest.
i am now considering a hardware fan controller.
mobo is p8z77-v.

i have had various error messages

1)"asus set-up .ini file is not found"
2)"access violationat address 0040B590 in module AI Suite.exe. read of address 00000002"
3) "server execution failed, prog ID. asus fan control service. fan control manager"

all mumbo jumbo to me.

all this happens when trying to run fan expert 2.
the rest of AI suite (that i have tried) appeared ok
 
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O

oldson

Bronze Level Poster
SORTED!!!

you guys were correct when you said use a download version.

only problem was..............ME.

i did not use winzip correctly:eek:

thanks guys
 
O

oldson

Bronze Level Poster
Nah
i take it back.
the downloaded version is now doing the same as the disc version.
it is garbage.(well it is for a numpty like me, anyway)
 
Last edited:
Buzz

Buzz

Master
There must be another underlining issue with your system. AI suite works fine.

If you click start ~ Control panel ~ Administrative tools ~ Services

Sort by name
Right click
ASUS com service
ASUS HM Com Service
ASUS system Control Service

and stop them all.

Go into control panel ~ Progs and features ~ add remove progs
Remove AI Suite

Restart machine

Download Advanced system care Link

Install it and run a deep clean and fix all issues.

Restart.

Download and install
winrar-x64-420.exe

Download
AISuite_II.zip

Right click the AISUITE .ZIP file and select extract then point location to desktop and extract.

Go into newly extracted folder on desktop and install AISUITE.

Install ALL parts.
 
O

oldson

Bronze Level Poster
Buzz said:
There must be another underlining issue with your system. AI suite works fine.

If you click start ~ Control panel ~ Administrative tools ~ Services

Sort by name
Right click
ASUS com service
ASUS HM Com Service
ASUS system Control Service

and stop them all.

Go into control panel ~ Progs and features ~ add remove progs
Remove AI Suite

Restart machine

Download Advanced system care Link

Install it and run a deep clean and fix all issues.

Restart.

Download and install
winrar-x64-420.exe

Download
AISuite_II.zip

Right click the AISUITE .ZIP file and select extract then point location to desktop and extract.

Go into newly extracted folder on desktop and install AISUITE.

Install ALL parts.
Click to expand...

many thanks for the indepth reply, but unfortunately it did not change anything.

but it has made me think about another question.
i was wondering what program is generally regarded as the best maintenance program?

for the last few years i have been using "tune-up utilities", i now have "advanced system care", i know there is one called "system mechanic"
can more than one of these installed actually create problems?
i also use "spybot" and "windefender" from time to time.

advice/opinions on this would be usefull.
or is there already a thread on this subject?

going back to the "ai suite" issue, i have the feeling that a hardware fan controller would be my best option.
opinions on this would also help me decide.

all i was hoping for from "aisuite2" was to reduce fan noise!
i do not know enough about computers to know whether other features on aisuite would be of benefit to me.

thanks again
 
Buzz

Buzz

Master
Yeh id not use more then one myself. System mechanic free version is not great as has limits.

I use Advanced system care myself.

Do you have your system Overclocked? What kind of fan setup have you got. Can you describe in detail.

Please post full specs. Tnx
 
O

oldson

Bronze Level Poster
Case COOLERMASTER HAF-X FULL TOWER GAMING CASE
Overclocked CPU Overclocked Intel® Core™i5-3570k Quad Core (3.40GHz @ max 4.60GHz)
Motherboard ASUS® P8Z77-V: PCI-E 3.0 READY, WIFI, SLI, CROSSFIREX
Memory (RAM) 8GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (2 x 4GB KIT)
Graphics Card 2GB AMD RADEON™ HD7850 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable
Memory - 1st Hard Disk 240GB INTEL® 520 SERIES SSD, SATA 6 Gb/s (upto 550MB/sR | 520MB/sW)
1st DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply CORSAIR 650W ENTHUSIAST SERIES™ TX650 V2-80 PLUS® BRONZE (£69)
Processor Cooling TITAN FENRIR EVO EXTREME HEATPIPE CPU COOLER (£39)
Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND (£9)
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities 10/100/1000 GIGABIT LAN PORT - AS STANDARD ON ALL PCs
USB Options 6 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS STANDARD
Modem NONE, I WILL BE USING BROADBAND
Operating System NO OPERATING SYSTEM REQUIRED
Office Software NO OFFICE SOFTWARE
Anti-Virus NO ANTI-VIRUS SOFTWARE
Warranty 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time Standard Build - Approximately 10 to 12 working days
Miscellaneous FREE DIRT SHOWDOWN GAME with any AMD 7000 Series GPU!

the above was the original spec.
i have since added another hard drive WD cav blk 1tb, and also an M2tech hiface 2 usb/spdif converter.
have win7 home prem 64 installed.
Kaspersky IS2012. (all up to date)

as things stand i do not have aisuite2 installed.
took me ages to uninstall it yesterday. there were numerous files left behind.
in the "admin tools>services" list it still showed as running, after uninstall.
after numerous attempts to clear this with tune-up, ccleaner, and ASC, i eventually decided to searh out the files manually and delete them.
then i ran ccleaner again, and finally the programs disappeared from the admintools>services list.

my (inexperienced) guess is, some files somehow got corrupted and further attempts to re-install aisuite2 did not over-write these files.
now i am reluctant to try another install.

Fans are standard Haf-x.
1 front
1 rear
1 top
1 side.
all plugged into motherboard.
 
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O

oldson

Bronze Level Poster
ahh nearly forgot.
up until yesterday i was using:
tune-up utilities 2010
spybot 162
and windefender.
 
O

oldson

Bronze Level Poster
have made some progress.
last night i re-installed Aisuite2, and everything was working fine.

today i downloaded an upgrade from tune-up utilities (2010 to 2012 version).

then fanexpert2 stopped working, same errors as before.

again i had to uninstall aisuite2, and again it left loads of files behind (i still think it is crap).
manually found and removed them (pain in the arse)

have now re-installed aisuite2 while tune-up 2012 is running , but with "live optimisation" disabled.
at the moment it is working.

if it wraps its hand in again, i will have to decide on whidh program to dump.
as tune-up utilities is much more use than the flakey aisuite2, it will be the latter that will go.
then i will buy a hardware fan controller.
 
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