PCS RECOIL 16 - 2024: DISPLAY ISSUE - ADVANCED OPTIMUS & G SYNC NOT SHOWING IN NVIDIA CONTROL PANEL

[magicdog]

Both advanced optimus and G sync are listed as features of the updated recoil chassis. These are highlighted by both Eluktronics and XMG. Pre buying the recoil I also requested the panel information from PCS and panel lookup also illustrates these features.

This is my first real day of testing the laptop and as a result I have found no advanced optimus or gsync. This is a problem for because at the very least these features should be included in this laptop - and are by other manufacturers that use the same chassis.

I have phoned technical support for clarification, but i would appreciate some assistance on this.

If in the case it turns out the new recoil 16 display lacks these features then the question is why is PCS specc' ing the laptop with an inferior display?

 

[SpyderTracks]

These are highlighted by both Eluktronics and XMG.

Firstly, those are different SI's that use different panels and BIOSes, you can't compare different SI's products as they're literally different. Each SI uses their own components.

As you were advised here: https://www.pcspecialist.co.uk/forums/threads/recoil-16-screen-specification.95524/post-728669

Panel stocks change all the time, and what one SI fits will be different to another.

This is my first real day of testing the laptop and as a result I have found no advanced optimus or gsync. This is a problem for because at the very least these features should be included in this laptop - and are by other manufacturers that use the same chassis.

If you can copy and paste your full specs?

I have phoned technical support for clarification, but i would appreciate some assistance on this.

Be aware none of us work for PCS, we're just volunteer techies and customers who want to help out. So this is not a branch for venting, only for looking for solutions.

If in the case it turns out the new recoil 16 display lacks these features then the question is why is PCS specc' ing the laptop with an inferior display?

Again, you'd need to speak to PCS about this, it's not something for the forum.

But each SI configured their own version of the chassis, PCS are feee to configure it any way they choose, you agree to that configuration at the point of purchase, there’s nothing underhand happening here in any way.

I think you’re misunderstanding what a barebones chassis is, all that is is the motherboard with GPU and chassis, then SI’s add their own components to build the product including screens, drives, RAM etc. Each SI is Issued a default BIOS, some further customise that.

I think you’re getting hung up comparing completely unrelated SIs products that have zero connection to PCS. There’s a reason PCS version of this laptop is 800e cheaper than others.

 

[magicdog]

Hi Spyder tracks here are my specs:

PCS RECOIL 16 2024:
- Chassis & Display Recoil Series: 16" Matte QHD 240Hz sRGB 100% LED Widescreen (2560x1600) - GYSNC
Panel type -

BOE NE160QDM-NZA

- Processor (CPU) Intel® Core™ i9 24 Core Processor 14900HX (5.8GHz Turbo)
- Memory (RAM) 64GB Corsair 5600MHz SODIMM DDR5 (2 x 32GB)
- Graphics Card NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX®
- 12.1 Liquid Series® Laptop Cooling Recoil 16 Laptop Cooler V2.0
- 1st M.2 SSD Drive 2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
- Thermal Paste LIQUID METAL PERFORMANCE COOLING
- Sound Card Nahimic by SteelSeries 2 Channel HD Audio
- Bluetooth & Wireless GIGABIT LAN & WIRELESS INTEL® KILLER™ Wi-Fi 6E AX1675i + BT 5.3 USB

I pretty much maxed out on the configuration allbeit going for a 2tb ssd and not a 4tb.

In terms of a competitor like XMG they configure the laptop in exactly the same way. Same components to a T. In fact the ram offered by pcs is at 5600, xmg only go up to 5200.

I also have confirmation from xmg that they use exactly the same panel, which they list as having gysnc and advanced optimus.

As you have said previously the only part that would be the same across all variant SI,s is the cpu/gpu/motherboard cooling part. For me being somewhat naive , its hard to understand where and why the variance in models would be? Its certainly not in components or even brands as they are identical as i have specc'd up the same laptop on xmg's website which does come out at £500.00 more.

But the price differential between xmg and pcs does not come down to different parts used including the display

All i can think of is it must be the BIOS and how its set up?

 

[SpyderTracks]

Hi Spyder tracks here are my specs:

PCS RECOIL 16 2024:
- Chassis & Display Recoil Series: 16" Matte QHD 240Hz sRGB 100% LED Widescreen (2560x1600) - GYSNC
Panel type -

- Processor (CPU) Intel® Core™ i9 24 Core Processor 14900HX (5.8GHz Turbo)
- Memory (RAM) 64GB Corsair 5600MHz SODIMM DDR5 (2 x 32GB)
- Graphics Card NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX®
- 12.1 Liquid Series® Laptop Cooling Recoil 16 Laptop Cooler V2.0
- 1st M.2 SSD Drive 2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
- Thermal Paste LIQUID METAL PERFORMANCE COOLING
- Sound Card Nahimic by SteelSeries 2 Channel HD Audio
- Bluetooth & Wireless GIGABIT LAN & WIRELESS INTEL® KILLER™ Wi-Fi 6E AX1675i + BT 5.3 USB

I pretty much maxed out on the configuration allbeit going for a 2tb ssd and not a 4tb.

In terms of a competitor like XMG they configure the laptop in exactly the same way. Same components to a T. In fact the ram offered by pcs is at 5600, xmg only go up to 5200.

I also have confirmation from xmg that they use exactly the same panel, which they list as having gysnc and advanced optimus.

As you have said previously the only part that would be the same across all variant SI,s is the cpu/gpu/motherboard cooling part. For me being somewhat naive , its hard to understand where and why the variance in models would be? Its certainly not in components or even brands as they are identical as i have specc'd up the same laptop on xmg's website which does come out at £500.00 more.

But the price differential between xmg and pcs does not come down to different parts used including the display

All i can think of is it must be the BIOS and how its set up?

We’d need the full specs from the order page please? Direct copy and paste

And I don’t know how to explain it, it sounds like you dont understand barebones laptops, but no, each SIs product is completely different, they’re not the same, the components they use are totally different from different manufacturers, you can clearly see the products offered by any SI in their selections. They may well be using the same display, but none of that is relevant, you can’t expect what one SI uses to be the same on the other, that’s not how SIs work.

if you wanted the XMG version you’d need to pay the substantial extra to import an XMG for those features.

PCS who this forum belongs to only sells PCS products, they have no connection to XMG.We can only advise on PCS products. The point is comparing them is completely pointless, they’re different products.

GsYnc is a hardware module, it’s not like freesync that is software driven. The gsync module is extremely expensive (about £100) on its own and these days offers very little benefit over normal software driven adaptive sync which is why most people dont use them anymore

NVIDIA G-Sync Technology Unveiled - An End To LAG, Stutter and Tearing For PC Gamers

NVIDIA G-Sync, the new technology to end LAG, Stutter and Tearing in games as we know it has been unveiled by NVIDIA.

wccftech.com

 

[magicdog]

We’d need the full specs from the order page please? Direct copy and paste

And I don’t know how to explain it, it sounds like you dont understand barebones laptops, but no, each SIs product is completely different, they’re not the same.

I did copy from my email. ill do again.

But where is the difference? Identical chassis, identical cpu,gpu and components--all of them the same including same brands - so your right , i dont get it?

 

[magicdog]

my order attached.

regards,

 

[SpyderTracks]

I did copy from my email. ill do again.

But where is the difference? Identical chassis, identical cpu,gpu and components--all of them the same including same brands - so your right , i dont get it?

Again, from the order page of your account please.

 

[SpyderTracks]

I did copy from my email. ill do again.

But where is the difference? Identical chassis, identical cpu,gpu and components--all of them the same including same brands - so your right , i dont get it?

What brands are the same? XMG use Samsung RAM for instance which will have completely different timings, perhaps even different voltages, western digital and crucial SSDs

But again, it has zero relevance what another SI chooses to use, you’re buying PCS, that’s who you made your retail contract with, the system is configured to their specifications that you ordered, it has no relation to any other SI

 

[magicdog]

Chassis & Display
Recoil Series: 16" Matte QHD 240Hz sRGB 100% LED Widescreen (2560x1600)
Processor (CPU)
Intel® Core™ i9 24 Core Processor 14900HX (5.8GHz Turbo)
Memory (RAM)
64GB Corsair 5600MHz SODIMM DDR5 (2 x 32GB)
Graphics Card
NVIDIA® GeForce® RTX 4090 - 16.0GB GDDR6 Video RAM - DirectX® 12.1
Liquid Series® Laptop Cooling
Recoil 16 Laptop Cooler V2.0
1st M.2 SSD Drive
2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
Memory Card Reader
Integrated SD Memory Card Reader
AC Adaptor
1 x 330W AC Adaptor
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Battery
Recoil Series Integrated 99WH Lithium Ion Battery
Thermal Paste
LIQUID METAL PERFORMANCE COOLING
Sound Card
Nahimic by SteelSeries 2 Channel HD Audio
Bluetooth & Wireless
GIGABIT LAN & WIRELESS INTEL® KILLER™ Wi-Fi 6E AX1675i + BT 5.3
USB/Thunderbolt Options
1 x THUNDERBOLT 4 + 1 x USB 3.2 (TYPE C) + 3 x USB 3.2
Keyboard Language
RECOIL 16 SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 11 Professional 64 Bit - inc. Single Licence
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 11 Professional Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 inc. Game Optimizer - Free 90 Day License
Browser
Google Chrome™
Notebook Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED IR+FHD Hybrid Webcam Windows Hello 4.0
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 3 to 5 working days
Miscellaneous
PCSpecialist Game Pass Sheet
Welcome Book
PCSpecialist Welcome Book

Detailed Specification​

Dimensions & Weight
Dimensions (w x d x h)
357mm x 245mm x 26.6mm
Weight
2.5Kg
Colour
Black
Chipset
Processor Support
14th Generation Intel Processor Support
Memory
Memory Type
Supports up to DDR5 5600MHz
Number of Modules
2 x Modules
Maximum Supported Memory
64GB
Hard Drive Capacity
M.2 Port
2 x PCIe 4.0 M.2 2280 Ports
Display & Graphics
Graphics
Choice of graphics cards - refer to configurator.
Screen Size
16 inch, 16:10 panel
Native/Maximum Resolution
2560 x 1600
Backlight
LED
Nvidia® Optimus™ Technology
N/A
Refresh Rate
240Hz
NTSC
SRGB 100%
Graphics TDP (Thermal Design Power)
RTX 4090: 150W (Dynamic Boost 25W), RTX 4080: 150W (Dynamic Boost 25W)
Audio
Chipset
Nahimic Audio
Channels
2 channel HD Audio
Connections
Microphone-in and headphone-out
Speakers
2 x 2W Stereo Speakers
Integrated Microphone
Yes
Communications
LAN
2.5 Gigabit Ethernet
Wireless Support
Wireless LAN 802.11AC/B/G/N (M.2 Interface)
Bluetooth Support
Bluetooth V5.2 module support
Keyboard & Mouse
Keys
4 zone RGB backlit keyboard
Language Support
Multi-Language support
Pointing Device | Touchpad Mouse
Glass Touchpad
Backlit Keyboard
Yes
Memory Card Reader
Memory Card Reader
3-in-1 Card Reader (SD/SDHC/SDXC)
Ports
HDMI Ports
HDMI 2.1 (4K 60Hz)
LAN
1 x RJ-45 jack
USB
1 x Thunderbolt™ 4 Port, 1 x USB 3.2 Gen 2 Port (Type-C), 3 x USB 3.2 Gen 2 Ports
Display
1 x HDMI, 1 x Thunderbolt™ 4
Microphone-IN
1
Headphone-OUT
1
DC-in
1
Powered USB
100w USB-C PD Support
Liquid Cooling Port
Yes
Webcam
Webcam
IR+FHD Hybrid webcam Windows Hello 4.0
Battery & Power Lead
Battery Capacity
Lithium-ion 99WH
Typical Battery Life
Up to 5 Hours (in UMA mode)
Battery Type
Integrated
Power Lead & AC Adpater
1 x Power Lead included with AC Adapter
Security
Kensington Lock
Yes

 

[magicdog]

What brands are the same? XMG use Samsung RAM for instance which will have completely different timings, perhaps even different voltages, western digital and crucial SSDs

But again, it has zero relevance what another SI chooses to use, you’re buying PCS, that’s who you made your retail contract with, the system is configured to their specifications that you ordered, it has no relation to any other SI

Right........ every SINGLE component is the same. What is it that you are not getting?

I understand you offer help and your vastly knowledgeable but I dont appreciate being patronized.

Look at the specs, ive already explained the panel is exactly the same as used by xmg and my original point is: '' why am i not getting gsync or advanced optimus in the control panel''. Clearly it should based on all of the details i have supplied.

 

[SpyderTracks]

Right........ every SINGLE component is the same. What is it that you are not getting?

I understand you offer help and your vastly knowledgeable but I dont appreciate being patronized.

Look at the specs, ive already explained the panel is exactly the same as used by xmg and my original point is: '' why am i not getting gsync or advanced optimus in the control panel''. Clearly it should based on all of the details i have supplied.

And that's been explained by 2 different people on 2 separate threads. It’s not an issue, it doesn’t have advanced Optimus, it doesn’t state anywhere it does

So you’ve just completly ignored everything that’s been said

I genuinely don't understand how I can put it any more clearly, I've literally just outlined the different components are your response is:

Right........ every SINGLE component is the same. What is it that you are not getting?

I give up. I don't think you're at a place where you can effectively use a custom laptop if you don't understand hardware at this level.

it seems clear you’ve bought the wrong product.

 

[magicdog]

Re

And that's been explained by 2 different people on 2 separate threads.

So you’ve just completly ignored everything that’s been said

I genuinely don't understand how I can put it any more clearly

I give up. I don't think you're at a place where you can effectively use a custom laptop if you don't understand hardware at this level.

it seems clear you’ve bought the wrong product.

Please do, because youv'e been so unhelpful and wrong on numerous points. You are wasting my energy with your SI nonsense -about price, performance etc....you give me lazy and stubborn answers.

You clearly refuse to accept I have made valid points of which I have proved concisely with facts. Here , one last time:

The Chassis - same chassis as every other Si receives that makes the equivalent laptop
cpu/gpu/cooling element - again same part that ships to every SI
Configurable components - identical to XMG . In fact the Ram option pcs offers for the 64 gb option is better

Display panel - which is at the crux of my original post - The exact same panel. Xmg list gsync and advanced optimus/mux switc

BIOS - the one area that may be different. I dont have enough info to know. But i have emailed pcs to discuss this

So please tell me, other than the bios where are the differences and why am I not getting the extra settings showing up in my nvidia control panel.

Feel free to prove me wrong, all you need to is drop onto bestware and go through the configuration

 

[SpyderTracks]

Re

Please do, because youv'e been so unhelpful and wrong on numerous points. You are wasting my energy with your SI nonsense -about price, performance etc....you give me lazy and stubborn answers.

You clearly refuse to accept I have made valid points of which I have proved concisely with facts. Here , one last time:

The Chassis - same chassis as every other Si receives that makes the equivalent laptop
cpu/gpu/cooling element - again same part that ships to every SI
Configurable components - identical to XMG . In fact the Ram option pcs offers for the 64 gb option is better

Display panel - which is at the crux of my original post - The exact same panel. Xmg list gsync and advanced optimus/mux switc

BIOS - the one area that may be different. I dont have enough info to know. But i have emailed pcs to discuss this

So please tell me, other than the bios where are the differences and why am I not getting the extra settings showing up in my nvidia control panel.

Feel free to prove me wrong, all you need to is drop onto bestware and go through the configuration

This has already been outlined point by point, you’re just unable to understand it. We can’t help any further, you’d need to speak to PCS.

You’ve ordered a PCS Recoil expecting an XMG laptop, I'm afraid it's like ordering a Clevo expecting it to be the same as an MSI.

You keep referencing what XMG list, this is not XMG, this is PCS, different company, PCS don't advertise advanced Optimus or GSync anywhere. The system doesn't have a GSync module.

Best of luck with your endeavours.

 

[Ekans2011]

Re

Please do, because youv'e been so unhelpful and wrong on numerous points. You are wasting my energy with your SI nonsense -about price, performance etc....you give me lazy and stubborn answers.

You clearly refuse to accept I have made valid points of which I have proved concisely with facts. Here , one last time:

The Chassis - same chassis as every other Si receives that makes the equivalent laptop
cpu/gpu/cooling element - again same part that ships to every SI
Configurable components - identical to XMG . In fact the Ram option pcs offers for the 64 gb option is better

Display panel - which is at the crux of my original post - The exact same panel. Xmg list gsync and advanced optimus/mux switc

BIOS - the one area that may be different. I dont have enough info to know. But i have emailed pcs to discuss this

So please tell me, other than the bios where are the differences and why am I not getting the extra settings showing up in my nvidia control panel.

Feel free to prove me wrong, all you need to is drop onto bestware and go through the configuration

Instead of coming here to complain, why don't you just ask for a refund and purchase the XMG NEO (E24), which contains the features you require?

 

[magicdog]

I not complaining im actually trying to trouble shoot why im not getting gysnc and advanced optimus when clearly i should be....yeah? You alright with that?

 

[SpyderTracks]

Instead of coming here to complain, why don't you just ask for a refund and purchase the XMG NEO (E24), which contains the features you require?

This is exactly my point! I genuinely don’t understand what he’s expecting?

 

[magicdog]

This has already been outlined point by point, you’re just unable to understand it. We can’t help any further, you’d need to speak to PCS.

You’ve ordered a PCS Recoil expecting an XMG laptop, I'm afraid it's like ordering a Clevo expecting it to be the same as an MSI.

You keep referencing what XMG list, this is not XMG, this is PCS, different company, PCS don't advertise advanced Optimus or GSync anywhere. The system doesn't have a GSync module.

Best of luck with your endeavours.

Go away

 

[SpyderTracks]

I not complaining im actually trying to trouble shoot why im not getting gysnc and advanced optimus when clearly i should be....yeah? You alright with that?

Last time, it doesn’t have a gsync model supported by the mux as you’ve been clearly told numerous times

 

[Ekans2011]

I not complaining im actually trying to trouble shoot why im not getting gysnc and advanced optimus when clearly i should be....yeah? You alright with that?

But it's not an issue... The RECOIL doesn't have that feature.

 

[magicdog]

This is exactly my point! I genuinely don’t understand what he’s expecting?

what, is this some sort tag team?! Mate you havent done any due diligence on the answers i gave. I know this is your playground but you should at least weigh up the evidence if someone presents it , which you haven't done