purplewakanda
Gold Level Poster
I think there is an issue with the PCS HDMI cable. My Samsung TV cannot detect the PC. Should I contact sales support?
PCS HDMI cable
- Thread starter purplewakanda
- Start date
purplewakanda
Gold Level Poster
Yes, the one I got with my PC. I tried with an older monitor and it seems to work. My TV is 4K. I think they've provided the old version. I tried another HDMI cable that I have and it seems to work with the TV. It seems like a rip-off paying 10 EUR for an older version. I won't have added it on if they were not providing the new version.
If it's the one I think it is, it's listed as V1.4. V2 is the latest standard (Unsure if it's 2.2 or 2.4 or whatever though). It's stated in the info for the part you ordered though so it's not a mis-sell.
If you aren't happy with it get in touch with PCS and they may try to resolve. I appreciate your frustration but when communicating with PCS I would go in from the perspective of not having done your own due diligence rather than PCS trying to con you. You'll always get more bees with Honey and PCS always want their customers happy.
If you aren't happy with it get in touch with PCS and they may try to resolve. I appreciate your frustration but when communicating with PCS I would go in from the perspective of not having done your own due diligence rather than PCS trying to con you. You'll always get more bees with Honey and PCS always want their customers happy.
purplewakanda
Gold Level Poster
Thank you. I checked what's printed on the cable it's VW-1. But my order says it's 1 x 2 METRE GOLD PLATED V1.4 HDMI CABLE.
SpyderTracks
We love you Ukraine
Not sure the two are connected in any way, VW1 is likely just the part number, nothing to do with what kind of cable it is.
purplewakanda
Gold Level Poster
Thanks. I checked the online forums for help and it's mentioned that older version cables don't work with the TV. That's when I swapped the with the HDMI I had and it worked. I'll try checking with PCS tomorrow what is the exact issue.
purplewakanda
Gold Level Poster
I see. That's disappointing when their core customers are gamers they sell cables that only support to 30Hz.
SpyderTracks
We love you Ukraine
They do sell compatible cables for what you require, you just need to know what HDMI version you require for the monitor / TV that you’re using.
Gamers generally don’t use HDMI anyway, on any gaming monitor you’d use DP.
HDMI is really only for TVs and connecting to audio systems, it’s far less capable than DP
Plus GSync only works over DisplayPort.
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purplewakanda
Gold Level Poster
Does it make a difference to have DP to HDMI (vs HDMI to HDMI)?
SpyderTracks
We love you Ukraine
No, it's still converting it to HDMI, so it's HDMI at the other end, it wouldn't support GSync or the higher refresh rates.
purplewakanda
Gold Level Poster
Can you suggest any brands of DP to DP cables that I can get online?
SpyderTracks
We love you Ukraine
Is this for a monitor, is it a new monitor? Monitors would normally come with a DP cable in the box?
purplewakanda
Gold Level Poster
I have an old Dell monitor which came with an HDMI cable. I'm only planning to get a new monitor towards the end of the year.
SpyderTracks
We love you Ukraine
Which monitor, which model, or resolution and refresh rate if you know?
purplewakanda
Gold Level Poster
It's Dell U2518D
SpyderTracks
We love you Ukraine
It's not a gaming monitor so wouldn't benefit from display port. HDMI would be fine on that, the one you got from PCS will work just the same as any other.
That should've come with a DP cable, cos I have that one and it definitely came with a DP cable (was my first monitor to use one)
purplewakanda
Gold Level Poster
How does their S series compare to the U and P series if you can advise?