Hi
My computer will not let me login. When I turn my pc on and click the sign in button it starts loading for a while and then resets back to the sign in page. It usually loads straight into the login page where I enter my password. I have two accounts, the one I use mainly is the affected the most and the other one lets load in but when it does load in it is just a black screen and you cant do anything. We have tried booting into safe mode but that does not work. Any help would be appreciated.
Thanks
Mike
The specs are as follows:
Case CORSAIR iCUE 465X RGB GAMING CASE - FNATIC EDITION Processor (CPU) AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4) Motherboard ASUS® STRIX B550-F GAMING (DDR4, USB 3.2, 6Gb/s) - ARGB Ready! Memory (RAM) 16GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 8GB) Graphics Card 8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP, LHR 1st Storage Drive 1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE 1st M.2 SSD Drive 250GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 2300MB/W) DVD/BLU-RAY Drive NOT REQUIRED Power Supply CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead) Processor Cooling PCS FrostFlow 120 Series ARGB High Performance Liquid Cooler (AMD) Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING Extra Case Fans 3x Corsair LL120 RGB LED Fan + Controller Kit Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) Network Card 10/100/1000 GIGABIT LAN PORT Wireless Network Card WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD USB/Thunderbolt Options MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS Operating System Windows 11 Home 64 Bit - inc. Single Licence [KK3-00027]
My computer will not let me login. When I turn my pc on and click the sign in button it starts loading for a while and then resets back to the sign in page. It usually loads straight into the login page where I enter my password. I have two accounts, the one I use mainly is the affected the most and the other one lets load in but when it does load in it is just a black screen and you cant do anything. We have tried booting into safe mode but that does not work. Any help would be appreciated.
Thanks
Mike
The specs are as follows:
Case CORSAIR iCUE 465X RGB GAMING CASE - FNATIC EDITION Processor (CPU) AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4) Motherboard ASUS® STRIX B550-F GAMING (DDR4, USB 3.2, 6Gb/s) - ARGB Ready! Memory (RAM) 16GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 8GB) Graphics Card 8GB NVIDIA GEFORCE RTX 3060 Ti - HDMI, DP, LHR 1st Storage Drive 1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE 1st M.2 SSD Drive 250GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 2300MB/W) DVD/BLU-RAY Drive NOT REQUIRED Power Supply CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead) Processor Cooling PCS FrostFlow 120 Series ARGB High Performance Liquid Cooler (AMD) Thermal Paste STANDARD THERMAL PASTE FOR SUFFICIENT COOLING Extra Case Fans 3x Corsair LL120 RGB LED Fan + Controller Kit Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) Network Card 10/100/1000 GIGABIT LAN PORT Wireless Network Card WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD USB/Thunderbolt Options MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS Operating System Windows 11 Home 64 Bit - inc. Single Licence [KK3-00027]