Hi,
I've been getting some random sound problems lately.
Basically when I'm listening to my music or watching video, no matter if it's YouTube or just Local video files, there will be a random sudden and VERY brief distortion in the sound. The length of this distortion is less than a second. When it happens it seems that my laptop screen freezes for the same amount of time. I have had Task Manager opened all the time and when it finally happens, I don't see any CPU spikes in the graphs, not even in each logical cores.
It feels like a very brief lag spike and it has happened to me at least 5 times in the past 2-3 days.
Any help would be appreciated.
Thanks.
My laptop specifications:
Chassis & Display
Optimus Series: 15.6" Matte Full HD IPS LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Quad Core Processor 6700HQ (2.6GHz, 3.5GHz Turbo)
Memory (RAM)
8GB HyperX IMPACT 1600MHz SODIMM DDR3 (1 x 8GB)
Graphics Card
NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
M.2 SSD Drive
512GB SAMSUNG SM951 M.2, PCIe NVMe (up to 2150MB/R, 1550MB/W)
1st DVD/BLU-RAY Drive
Ultra Slim 8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2
Wireless/Wired Networking
GIGABIT LAN & WIRELESS INTEL® AC-8260 M.2 (867Mbps, 802.11AC) +BT 4.0, vPRO
USB Options
4 x USB 3.0 PORTS AS STANDARD
Battery
Optimus Series 6 Cell Lithium Ion Battery (62.16WH)
Power Cable
1 x UK Power Lead & 120W AC Adaptor
Keyboard Language
OPTIMUS SERIES BACKLIT USA KEYBOARD WITH NUMBER PAD
Operating System
Genuine Windows 10 Professional 64 Bit - inc DVD & Licence
I've been getting some random sound problems lately.
Basically when I'm listening to my music or watching video, no matter if it's YouTube or just Local video files, there will be a random sudden and VERY brief distortion in the sound. The length of this distortion is less than a second. When it happens it seems that my laptop screen freezes for the same amount of time. I have had Task Manager opened all the time and when it finally happens, I don't see any CPU spikes in the graphs, not even in each logical cores.
It feels like a very brief lag spike and it has happened to me at least 5 times in the past 2-3 days.
Any help would be appreciated.
Thanks.
My laptop specifications:
Chassis & Display
Optimus Series: 15.6" Matte Full HD IPS LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Quad Core Processor 6700HQ (2.6GHz, 3.5GHz Turbo)
Memory (RAM)
8GB HyperX IMPACT 1600MHz SODIMM DDR3 (1 x 8GB)
Graphics Card
NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
M.2 SSD Drive
512GB SAMSUNG SM951 M.2, PCIe NVMe (up to 2150MB/R, 1550MB/W)
1st DVD/BLU-RAY Drive
Ultra Slim 8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2
Wireless/Wired Networking
GIGABIT LAN & WIRELESS INTEL® AC-8260 M.2 (867Mbps, 802.11AC) +BT 4.0, vPRO
USB Options
4 x USB 3.0 PORTS AS STANDARD
Battery
Optimus Series 6 Cell Lithium Ion Battery (62.16WH)
Power Cable
1 x UK Power Lead & 120W AC Adaptor
Keyboard Language
OPTIMUS SERIES BACKLIT USA KEYBOARD WITH NUMBER PAD
Operating System
Genuine Windows 10 Professional 64 Bit - inc DVD & Licence
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