One of my GPU fans has stopped working

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Enthusiast
Hi,

This is my PCS build and the full spec is below.

CaseCORSAIR OBSIDIAN SERIES™ 750D FULL TOWER CASE
Processor (CPU)AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
MotherboardASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - RGB Ready!
Memory (RAM)16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card8GB NVIDIA GEFORCE RTX 2070 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive1TB CORSAIR MP600 GEN 4 PCIe NVMe (up to 4950MB/R, 4250MB/W)
DVD/BLU-RAY Drive16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW & SOFTWARE
Power SupplyCORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H115i RGB Pro XT CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting50cm RGB LED Strip
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Professional 64 Bit - inc. Single Licence
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusBullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
BrowserMicrosoft® Edge (Windows 10 Only)
MonitorIIYAMA G-MASTER GB2760QSU-B1 27"
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)

I have noticed that one of the GPU fans has stopped working because the temperature, is static at 0.00 °C within the Corsair iCue software. The GPU is a Gigabyte branded one and has 3 fans.

Any advice or suggestions would be appreciated, please.

Thank you.
 

SpyderTracks

We love you Ukraine
Hi,

This is my PCS build and the full spec is below.

CaseCORSAIR OBSIDIAN SERIES™ 750D FULL TOWER CASE
Processor (CPU)AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
MotherboardASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - RGB Ready!
Memory (RAM)16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card8GB NVIDIA GEFORCE RTX 2070 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive1TB CORSAIR MP600 GEN 4 PCIe NVMe (up to 4950MB/R, 4250MB/W)
DVD/BLU-RAY Drive16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW & SOFTWARE
Power SupplyCORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H115i RGB Pro XT CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting50cm RGB LED Strip
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Professional 64 Bit - inc. Single Licence
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-VirusBullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
BrowserMicrosoft® Edge (Windows 10 Only)
MonitorIIYAMA G-MASTER GB2760QSU-B1 27"
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)

I have noticed that one of the GPU fans has stopped working because the temperature, is static at 0.00 °C within the Corsair iCue software. The GPU is a Gigabyte branded one and has 3 fans.

Any advice or suggestions would be appreciated, please.

Thank you.
Has the fan actually physically stopped? iCue wouldn't be reliable for reading a gigabyte card.
 
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