Hello Folks,
I hope you are all well.
Please see specs below : -
My pc was working absolutely fine gaming, then I shutdown the system for the evening.
Next day I start windows normally, no internet showing on my PC.
No wireless adaptor showing at all, despite, even loading a new copy of windows (10 or 11) pro, the wireless adaptor would not show in windows.
The wifi antenna from Asus was attached at all times, and I am using the inbuilt wifi on my motherboard.
I also checked Bios and both Wi-Fi and Bluetooth are enabled in bios, ( i have not made any changes in bios) other than for TPM when I upgraded to windows 11.
I have also tried the WIFI adaptor in windows 10 as well, same issue.
Also tried to update windows using USB stick with Drivers from Asus for the network adaptor after taking advise from PCS.
Drivers cannot be installed, neither device is recognised in device manager (checked hidden devices), both are set to enabled in the BIOS.
Question - could this be the motherboard itself as the WIFI adaptor is built in? is this very common?
I have sent the pc back for an RMA so that this can be investigated, but just wanted to know if anyone else has had this issue before?
Appreciate your thoughts...
I hope you are all well.
Please see specs below : -
My pc was working absolutely fine gaming, then I shutdown the system for the evening.
Next day I start windows normally, no internet showing on my PC.
No wireless adaptor showing at all, despite, even loading a new copy of windows (10 or 11) pro, the wireless adaptor would not show in windows.
The wifi antenna from Asus was attached at all times, and I am using the inbuilt wifi on my motherboard.
I also checked Bios and both Wi-Fi and Bluetooth are enabled in bios, ( i have not made any changes in bios) other than for TPM when I upgraded to windows 11.
I have also tried the WIFI adaptor in windows 10 as well, same issue.
Also tried to update windows using USB stick with Drivers from Asus for the network adaptor after taking advise from PCS.
Drivers cannot be installed, neither device is recognised in device manager (checked hidden devices), both are set to enabled in the BIOS.
Question - could this be the motherboard itself as the WIFI adaptor is built in? is this very common?
I have sent the pc back for an RMA so that this can be investigated, but just wanted to know if anyone else has had this issue before?
Appreciate your thoughts...
| Case | CORSAIR OBSIDIAN SERIES™ 500D SE CASE |
| Processor (CPU) | AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
|
| Motherboard | ASUS® CROSSHAIR VIII HERO (DDR4, PCIe 4.0, CrossFireX/SLI) - RGB Ready!
|
| Memory (RAM) | 32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
|
| Graphics Card | 10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP
|
| 1st M.2 SSD Drive | 500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W) |
| 2nd M.2 SSD Drive | 1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W) |
| 1st Storage Drive | 6TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 5400RPM, 256MB CACHE
|
| DVD/BLU-RAY Drive | NOT REQUIRED |
| External DVD/BLU-RAY Drive | NONE
|
| Power Supply | CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Processor Cooling | Corsair H100i RGB PLATINUM Hydro Series High Performance CPU Cooler
|
| Thermal Paste | STANDARD THERMAL PASTE FOR SUFFICIENT COOLING |
| Sound Card | ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) |
| Network Card | 10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED) |
| Wireless Network Card | WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
|
| USB/Thunderbolt Options | MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS |
