Hi,
As some of you may know I bought a PC from PCS in January 2014 and it worked fine up until July 2014. Within a month and a half I had to have 3 RMAs on my machine which did cause a lot of hassle with regards to time and money.
Nevertheless, PCS refunded the full amount for my machine and I only had to foot the bill for one of the three RMAs.
Initially I was, as you can probably imagine, quite disheartened and annoyed but after a very personal phone call from one of the senior members of PCS I have been ensured any future experiences will run much more smoothly and to a higher standard than I have previously experienced. For that I can say that my respect for PCS has been regained.
I have just placed an order for my new build which is as stated below:
Case InWIN GT1 BLACK GAMING CASE
Processor (CPU) Intel® Core™i5 Quad Core Processor i5-4460 (3.2GHz) 6MB Cache
Motherboard ASUS® Z97M-PLUS: m-ATX, USB3.0, SATA 6.0, XFIRE
Memory (RAM) 4GB KINGSTON DUAL-DDR3 1600MHz (1 x 4GB)
Graphics Card 1GB NVIDIA GEFORCE GTX 750 - DVI, mHDMI, VGA - 3D Vision Ready
Hard Disk 1TB 3.5" SEAGATE SSHD, SATA 6Gb/s 7200 RPM (64MB + 8GB SSD CACHE)
DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Processor Cooling Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking 10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB Options MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)
THIS IS ONLY MY OPINION BUT I WOULD ADVISE ANYBODY BUYING FROM PCS TO PURCHASE THE 3YR SILVER WARRANTY (only for an extra £5)
As some of you may know I bought a PC from PCS in January 2014 and it worked fine up until July 2014. Within a month and a half I had to have 3 RMAs on my machine which did cause a lot of hassle with regards to time and money.
Nevertheless, PCS refunded the full amount for my machine and I only had to foot the bill for one of the three RMAs.
Initially I was, as you can probably imagine, quite disheartened and annoyed but after a very personal phone call from one of the senior members of PCS I have been ensured any future experiences will run much more smoothly and to a higher standard than I have previously experienced. For that I can say that my respect for PCS has been regained.
I have just placed an order for my new build which is as stated below:
Case InWIN GT1 BLACK GAMING CASE
Processor (CPU) Intel® Core™i5 Quad Core Processor i5-4460 (3.2GHz) 6MB Cache
Motherboard ASUS® Z97M-PLUS: m-ATX, USB3.0, SATA 6.0, XFIRE
Memory (RAM) 4GB KINGSTON DUAL-DDR3 1600MHz (1 x 4GB)
Graphics Card 1GB NVIDIA GEFORCE GTX 750 - DVI, mHDMI, VGA - 3D Vision Ready
Hard Disk 1TB 3.5" SEAGATE SSHD, SATA 6Gb/s 7200 RPM (64MB + 8GB SSD CACHE)
DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Processor Cooling Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking 10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
USB Options MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Power Cable 1 x 1 Metre UK Power Cable (Kettle Lead)
THIS IS ONLY MY OPINION BUT I WOULD ADVISE ANYBODY BUYING FROM PCS TO PURCHASE THE 3YR SILVER WARRANTY (only for an extra £5)
